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Lalbagh, Lucknow
155 Ratings, 32 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property impresses guests with its prime location, making it super easy for shopping and trying local eateries. The staff is frequently appreciated for their friendliness and hospitality. Clean rooms and good food add to the enjoyment, although some guests mention minor maintenance issues and room size concerns. Overall, it’s a great choice for a comfortable stay.
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Worsttt hotel in Lucknow
the wordst hotel experience ever had.. please dont go wjth the pictures.
Room: Deluxe Room
Hotel Elora, Lucknow
Dear Mr.Mishra, Thank you for sharing your feedback. We regret to learn about your disappointment. However, please note that your booking was cancelled at the last moment, and as per our hotel’s cancellation policy, we were unable to process a refund. We also wish to clarify that you did not stay with us, and your review seems to reflect frustration regarding the cancellation terms rather than an experience at our property. Our team always strives to communicate all booking and cancellation policies clearly at the time of reservation. We sincerely hope to have an opportunity to welcome you in the future and provide you with the true experience and hospitality we are known for. Regards Rachit Gupta
Excellent Stay
Excellent hotel in terms of cleanliness and location
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Tue Oct 14 11:41:02 IST 2025
Dear Mr.Gaur, We truly appreciate you taking the time to share your feedback. We are delighted to know you had an excellent stay and particularly enjoyed the cleanliness of our hotel and the convenience of our location. Our team works hard to ensure a pristine and welcoming environment, and your comments are a wonderful affirmation of their efforts. We hope to have the pleasure of hosting you again soon! Best regards,
Poor Stay
The elevator and doors were not working properly. There was a leak in the AC pipeline, so the room was full of water.
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Mon Sep 01 10:59:30 IST 2025
Dear Mr.Ali, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. The water seepage occurred due to unusually heavy rainfall across the city, which impacted several buildings in the area, including ours. Additionally, the elevator required emergency maintenance as a result of unexpected electricity fluctuations beyond our control. Please note that as soon as the issue arose, our team promptly offered you an alternative room to ensure your comfort, but we understand you chose to remain in your original room. We truly value your understanding and patience during these unforeseen circumstances. Our team is continuously working to improve our infrastructure and response systems to ensure a smoother experience for all our guests. We hope to have the opportunity to welcome you back under better weather conditions and provide you with a seamless stay. Regards Rachit Gupta
Average Stay
The location was very good but the hotel staff was untrained And the room was clean but unhygienic, the hot kettle was dirty, I got it replaced after asking, and the hotel was providing water bottle at a higher rate than the MRP, the AC cooling was good.
Room: Deluxe Room
Hotel Elora, Lucknow
Dear Mr.Mishra, Thank you for sharing your feedback. We're glad to hear that you appreciated the convenient location and the effective cooling of the AC. However, we sincerely apologize for the inconvenience you faced during your stay. We take your concerns seriously—especially regarding staff training, hygiene, and the condition of in-room amenities like the kettle. Your comments have been shared with the relevant teams to ensure immediate corrective action is taken. Regarding the water bottle pricing, we will review this to ensure compliance with MRP regulations and guest expectations. We truly value your input, as it helps us improve the experience for all our guests. We hope to have the opportunity to serve you better in the future Regards Rachit Gupta
Average Stay
The room was very small without any window or ventilation. They cleaned my room without my permission. They entered my room without permission. Although, they apologized when confronted. Food was good though. Didn't enjoy the stay. Okay for 1 day stay only.
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Wed Aug 27 10:19:11 IST 2025
Dear Ms. Paul, Thank you for taking the time to share your experience. We’re truly sorry to hear that your stay did not meet your expectations. We sincerely apologize for the inconvenience caused by the room size and lack of ventilation. Your concerns regarding staff entering the room without permission are taken very seriously, and we deeply regret that this occurred. Please be assured that we are reinforcing our training and protocols to ensure guest privacy and comfort are always respected. On a positive note, we’re glad you enjoyed the food, and we appreciate you acknowledging that. Your feedback helps us identify areas where we need to improve, and we hope to have the chance to offer you a better experience in the future. Regards Rachit Gupta
Excellent Stay
Excellent experience I had there. All staffs managers are friendly & supportive. Highly recommended. Thanks
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Wed Aug 27 10:20:24 IST 2025
Dear Mr,Ahmed. Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience with us. It’s wonderful to know that our staff and managers made your stay comfortable and enjoyable. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon! Warm regards, Rachit Gupta
Excellent Stay
thanx all staff and room condition is very goo thanx all staff and room condition is very good
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Wed Aug 27 10:21:00 IST 2025
Dear Mr.Kumar, Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience with us. It’s wonderful to know that our staff and managers made your stay comfortable and enjoyable. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon! Warm Regards, Rachit Gupta
Average Stay
Food is okay. The maintenance and room service is not good.
Room: Club Room
Hotel Elora, Lucknow has replied on Fri Jul 18 10:56:39 IST 2025
Dear Mr.Kumar, Thank you for sharing your feedback. We sincerely regret to know that our maintenance and room service did not meet your expectations. Your comments are extremely valuable to us, and we have already shared them with the concerned departments to ensure immediate corrective action. We’re also taking note of your feedback on the food and will work on further improving the overall quality and variety. We hope you will give us another opportunity to serve you better in the future. Warm regards, Rachit Gupta
Good Stay
Rooms are well maintained, it is budget friendly, Location of the property is very good, it is in the heart of market, one can step down and buy anything. Famous eateries are nearby.
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Sat Jul 12 11:22:48 IST 2025
Dear Mr.Patel, Thank you so much for taking the time to share your feedback. We are delighted to hear that you found our rooms well maintained and appreciated the budget-friendly pricing. It’s wonderful to know that our central location enhanced your stay, giving you easy access to the market and nearby eateries. Your kind words encourage us to continue delivering a great experience to our guests. We look forward to welcoming you again soon! Best Wishes Rachit Gupta
Excellent Stay
Nice location and very cooperative staff
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Mon Jun 02 17:40:18 IST 2025
Dear Mr.Kharayat, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at Hotel Elora, Lucknow and that our team was able to meet your expectations. It’s our goal to provide exceptional service, and knowing that we succeeded in making your visit memorable means a lot to us. We can’t wait to welcome you back the next time you're in the area. If there’s anything else we can do to make your future stays even more enjoyable, please don’t hesitate to let us know. Best Wishes Rachit Gupta
worst experience, negative rating
No kit provided, used towel provided, room allotted which was used for someone else, everything I need to ask
Room: Deluxe Room
Hotel Elora, Lucknow
Dear Ms.Poorva, We would like to clarify that the feedback provided appears to be solely based on a last-minute cancellation request made by you on the day of arrival. As this request was not approved, you chose to visit the hotel despite the cancellation not being confirmed. It’s important to note that the issues raised in your review were not mentioned during your visit and seem to have been highlighted only after the cancellation was declined. We believe these concerns lack a factual basis and may have been raised with the intent to discredit our services unfairly. We remain committed to transparency and genuine guest experiences, and we welcome constructive feedback that reflects actual stays and interactions. Regards Rachit Gupta
Excellent Stay
Location is at the central place and very easy to access. Food quality was excellent Hotel staff are every cooperative n provide good guidance about the city
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Mon Jun 02 17:38:10 IST 2025
Dear Mr.Desai, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at Hotel Elora, Lucknow and that our team was able to meet your expectations. It’s our goal to provide exceptional service, and knowing that we succeeded in making your visit memorable means a lot to us. We can’t wait to welcome you back the next time you're in the area. If there’s anything else we can do to make your future stays even more enjoyable, please don’t hesitate to let us know. Best Wishes Rachit Gupta
Great Stay with hygienic rooms, Food quality is just awesome................
I had a great stay at Hotel Elora, which is situated just at the center of the City, Market is just walking distance.
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Mon Jun 02 17:39:39 IST 2025
Dear Mr.Sharma, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at Hotel Elora, Lucknow and that our team was able to meet your expectations. It’s our goal to provide exceptional service, and knowing that we succeeded in making your visit memorable means a lot to us. We can’t wait to welcome you back the next time you're in the area. If there’s anything else we can do to make your future stays even more enjoyable, please don’t hesitate to let us know. Best Wishes Rachit Gupta
Great Experience
Nice Location n Great Ambiance with all facilities and services. Staff, Reception, Restaurant all crew members are very polite and main thing 24*7 available
Room: Club Room
Hotel Elora, Lucknow has replied on Mon Jun 02 17:40:47 IST 2025
Dear Mr.Raj, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at Hotel Elora, Lucknow and that our team was able to meet your expectations. It’s our goal to provide exceptional service, and knowing that we succeeded in making your visit memorable means a lot to us. We can’t wait to welcome you back the next time you're in the area. If there’s anything else we can do to make your future stays even more enjoyable, please don’t hesitate to let us know. Best Wishes Rachit Gupta
Excellent Stay
very cooperative staff great service . will visit again. food was bit ok ok rest everything is great thanks
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Mon Jun 02 17:41:04 IST 2025
Dear Mr.Singh, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at Hotel Elora, Lucknow and that our team was able to meet your expectations. It’s our goal to provide exceptional service, and knowing that we succeeded in making your visit memorable means a lot to us. We can’t wait to welcome you back the next time you're in the area. If there’s anything else we can do to make your future stays even more enjoyable, please don’t hesitate to let us know. Best Wishes Rachit Gupta
Strategic location!
Strategic location of property, warm hospitality of front office staff, extra courteous gesture of manager made me review this hotel above and beyond. I will come back and stay here again.
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Fri May 02 19:06:28 IST 2025
Dear Mr.Sayan Dey, Thank you for taking the time to share your wonderful feedback. We are truly delighted to hear that our strategic location, the warm hospitality of our front office team, and the extra courteous gesture of our manager contributed to your memorable stay. Your kind words inspire us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back on your next visit! Regards Rachit Gupra
Good Stay
Good ambience good service but no hot water in the bathroom
Room: Deluxe Room
Hotel Elora, Lucknow
Dear Mr.Renose. Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the ambience and our service—it means a lot to us. We sincerely apologize for the inconvenience caused by the lack of hot water in the bathroom. This is certainly not the standard we aim to uphold, and we are already looking into the issue to ensure it is resolved promptly. Your feedback helps us improve, and we hope to welcome you back soon for a seamless and more comfortable stay. Warm regards, Rachit Gupta
Average Stay
Locality was excellent but tooth kit, shaving machine etc was not available . Condition of towel was not good. In food quality of food was not good and there was only selective item like bread , chola bhatura only on table and else everything was just in name. No tea , milk was there. Parking is also an issue.
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Fri May 02 19:04:02 IST 2025
Dear Mr.Gupta Thank you for sharing your feedback with us. We would like to inform you that we do provide dental kits, shaving kits, and slippers upon request. Our team is always happy to assist with any such needs during your stay. Regarding the breakfast, we do offer a full-fledged breakfast spread. However, during periods of lower occupancy, we serve breakfast directly at the table to maintain quality and avoid unnecessary food wastage. We appreciate your understanding and support in our efforts to reduce waste. We value your input and look forward to welcoming you again for an even better experience. Regards Rachit Gupta
Excellent Stay
The staff were incredibly friendly and helpful. Amazing food. Rooms and their hospitality is very good .
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Wed Apr 09 10:54:29 IST 2025
Dear Ms.Priya, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our staff, food, and rooms. We strive to provide excellent hospitality, and it’s great to know that we met your expectations. We hope to welcome you back again soon!" Regards Rachit Gupta
Good
Location is very prime. The rooms are clean and the linen. Services are prompt. One thing would like to suggest to kindly provide a bottle of water without any charge per day of the stay.
Room: Deluxe Room
Hotel Elora, Lucknow has replied on Wed Apr 09 10:55:37 IST 2025
Dear Mr.Ghosh, "Thank you for your wonderful feedback! We're so glad you enjoyed the prime location, clean rooms, and prompt services. We truly appreciate your suggestion regarding complimentary water and will definitely consider it for the future. We look forward to welcoming you back soon!" Regards Rachit Gupta
Gomti Nagar
LDA Colony
Sindhunagar
Lucknow
Qaiserbagh
Lucknow
Civil Lines
G T Road
G T Road
Harsh Nagar
Swaroop Nagar
Tilak Nagar
Juhi Kalan
Kanpur Cantonment
Darshan Purwa
Raibareilly
Talkatora
Sitapur road
Hazratganj
Nirala Nagar
Rajajipuram
Alambagh
Husainganj
Anora Kala
Chinhat
Uattardhona
Husainganj
Gomti Nagar
Lalbagh
Misripur
Gomti Nagar
Mahanagar
Near Charbagh Railway Station
Near Charbagh Railway Station
Near Charbagh Railway Station
Near Charbagh Railway Station
