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- Home
- Hotels in India
- Lucknow
- 4 Star Hotel in Lucknow
- Hilton Garden Inn Lucknow, Lucknow
Hilton Garden Inn Lucknow
About Property
Experience unparalleled luxury at this premium property offering well-appointed rooms, an incredible restaurant, a rooftop swimming pool and world-class amenities. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Swimming Pool
- Gym
- Restaurant
- Indoor Games
- 24-hour Room Service
- Lounge
- + More Amenities
Login to unlock deals & manage your bookings!
+91
Twin Deluxe Room
Fits 2 Adults
Non-Refundable
Per Night:
₹ 8,820
Very Good(3454 RATINGS)
Gomti Nagar
Change Dates and Guest(s)
Check-in: 3 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
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Enjoy benefits worth ₹ 4950 at just ₹ 1980
Twin Deluxe Room
301 sq.ft (28 sq.mt)
City View
2 Single Bed(s)
1 Bathroom
- Heater - Additional charges
- Iron/Ironing Board
- 24-hour Room Service
- Bathroom
- Smoking Room
- Free Wi-Fi
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Great Small Breaks
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
₹ 10,800
+₹ 2,484 taxes & fees Per Night
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Enjoy Free Breakfast and Free Cancellation for just ₹980 more!
Twin Deluxe Room
- 301 sq.ft (28 sq.mt)
- City View
- 2 Single Bed(s)
- 1 Bathroom
- Heater - Additional charges
- Iron/Ironing Board
- 24-hour Room Service
- Bathroom
- Smoking Room
- Free Wi-Fi
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
₹ 9,800
+₹ 2,254 taxes & fees Per Night
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4 Room Types
- Super Package
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Twin Deluxe Room
- 301 sq.ft (28 sq.mt)
- City View
- 2 Single Bed(s)
- 1 Bathroom
- Heater - Additional charges
- Iron/Ironing Board
- 24-hour Room Service
- Bathroom
- Smoking Room
- Free Wi-Fi
Room With Free Cancellation
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- Sweeten Your Stay APAC
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Great Small Breaks
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
King Deluxe Room
- 301 sq.ft (28 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Bathroom
- Laundry Service
- Smoking Room
- Room Service
Room With Free Cancellation
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- Sweeten Your Stay APAC
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Great Small Breaks
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Junior Suite
- 538 sq.ft (50 sq.mt)
- Garden View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Wi-Fi
- Bathroom
- Air Conditioning
- Mineral Water
Room With Free Cancellation
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Great Small Breaks
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Executive Suite
- 646 sq.ft (60 sq.mt)
- Garden View
- 1 King Bed
- 1 Bathroom
- Heater - Additional charges
- Iron/Ironing Board
- Housekeeping
- Laundry Service
- Smoking Room
- Room Service
Room With Free Cancellation
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Room With Free Cancellation | Breakfast only
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Great Small Breaks
Book with ₹0 Payment
Pay before 14 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till 24 hrs before check in
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹014 Nov11:59 PM
15 Nov02:59 PM
16 Nov02:59 PM
Check-in
Hilton Garden Inn Lucknow Location
Location rated 4.3 by guests
What guests said
Guests praised the property's superb location, highlighting easy access to shopping, dining, and major attractions in Lucknow. Many appreciated its peaceful environment, making it a convenient choice for both business and leisure travelers. The central location near Gomti Nagar and local landmarks received particular commendation, enhancing the overall stay experience.
Property Rules at Hilton Garden Inn Lucknow
Check-in: 3 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Optional : Fee for cooked-to-order breakfast: approximately INR 850 for adults and INR 425 for children
- Extra-person charges may apply and vary depending on property policy|Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges|Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed|This property accepts credit cards, debit cards, and cash|Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit|This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room|This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Must Read Rules
- Guest Profile
- ID Proof Related
Hilton Garden Inn Lucknow Photos by Guests
- +640 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
3454 Ratings
Last 10 Customer Ratings (Latest First)
- 3
- 2
- 5
- 1
- 5
- 4
- 5
- 4
- 5
- 4
Reviews Summary
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The property boasts a prime location in Gomti Nagar, making it easily accessible to popular spots. Guests appreciate the spacious rooms, excellent breakfast spread, and courteous staff, often highlighting the exceptional service by team members like Arnab and Shalini. While the food quality has received both praise and constructive feedback, the overall hospitality experience is commendable for business and leisure travelers alike.
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Latest first
3.0
ok ok services, not recommended
himanshu a.business
Room service is very poor, service needs 1-2 hours with several Callings, called several times to clean and wind up utensils, they did in more than 2 hours despite several callings
Room: Twin Deluxe Room
4.0
Good Stay
amit v.solo
Shampoo dispenser were not working smoothly. Few of them were non operative.
Room: Twin Guest Room
Hilton Garden Inn Lucknow has replied on Sat Oct 11 00:09:09 IST 2025
"Dear Amit, Greetings from Hilton Garden Inn Lucknow! Thank you for sharing your valuable feedback about your recent stay with us! We're thrilled you enjoyed your stay with us and gave us an outstanding rating. We appreciate your feedback regarding our shampoo dispensers and apologize for the inconvenience caused. We will surely take this opportunity to check and inspect all our bath amenities/dispensers for working mechanism to ensure seamless operational excellence. We're committed to providing the best possible experience for our guests, and we'll definitely look into improving our amenities. Thanks again for your feedback, and we hope to welcome you back soon! Best regards, Rajnesh Yadav Front Office Manager Hilton Garden Inn Lucknow
5.0
Excellent Stay
madhu p.group
everything was appreciable especially the food and hospitality..Quality and variety in food items was really very good.
Room: King Guest Room
Hilton Garden Inn Lucknow has replied on Mon Oct 13 18:18:02 IST 2025
Dear Madhu, Warm greetings from Hilton Garden Inn, where the World stays! Thank you very much for choosing our property as your getaway for comfort in Lucknow, the city of Nawabs and for taking the time to share your experiences with us. We are extremely delighted to know that your recent stay at our hotel was an incredible one and that you were pleased with the property as whole and the Hilton Garden Inn service provided by the team. The team and I hope that you are keeping well and safe. We shall look forward to welcoming you back to Hilton Garden Inn, Lucknow and escape to the unforgettable yet again. Best Regards, Hilton Garden Inn Lucknow
4.0
Good Stay
prabhat k.
All facilities are Good Except Communication between Consumer and Staff because like demand Garlic Naan With Butter but they send Normal without butter I stayed on the second day also but price was Too higher than Online and I raise a Request to stay continue but they didn't mention any where So I will search Better Place with this Budget if Possible please
Room: Twin Guest Room
5.0
Excellent Stay
deepak k.family with 1 kid
Property was well maintained and clean. Staff was polite and courteous. House keeping staff was efficient and polite specially Nisha. Breakfast menu was sumptuous and food was delicious. We enjoyed our stay
Room: King Guest Room
Hilton Garden Inn Lucknow has replied on Fri Oct 10 14:35:20 IST 2025
Dear Deepak, Greetings from Hilton Garden Inn Lucknow! Thank you for sharing your wonderful experience about your recent stay with us! We are thrilled to hear that our hotel met your expectations in terms of cleanliness and maintenance. Our staff takes pride in providing exceptional service, and we are delighted to know that you found them polite and courteous. We are grateful for your kind words & appreciation about our housekeeping staff, particularly Nisha, for her efficiency and politeness. We will make sure to pass on your appreciation to her. We are also thrilled to hear that you enjoyed our breakfast menu and found the food delicious. Thank you again for your beautiful feedback, and we look forward to welcoming you back soon! Best regards, Rajnesh Yadav Front Office Manager Hilton Garden Inn Lucknow
4.0
Pleasant but not outstanding
subhadeep g.family with 1 kid
The overall stay was pleasant, though not particularly outstanding. Breakfast was enjoyable, the rooms were fairly standard, and the restroom could use improvement due to a noticeable water leakage issue.
Room: King Guest Room
Hilton Garden Inn Lucknow has replied on Mon Oct 13 18:55:40 IST 2025
Dear Subhadeep, Warm greetings from Hilton Garden Inn, where the World stays! Thank you very much for choosing our property as your getaway for comfort in Lucknow, the city of Nawabs and for taking the time to share your experiences with us. We are extremely delighted to know that your recent stay at our hotel was a good one and that you were pleased with the property and the Hilton Garden Inn service provided by the team, therefore we have taken a note of all the improvement areas to rectify and resolve as per your constructive remarks. The team and I hope that you are keeping well and safe. We shall look forward to welcoming you back to Hilton Garden Inn, Lucknow and escape to the unforgettable yet again. Best Regards, Hilton Garden Inn Lucknow
1.0
Bad behaviour by staff.
ajay y.business
Rude behaviour from staff. Not at all cooperative. Overall property is good. Food is expensive. Not recommend
Room: Twin Guest Room
Hilton Garden Inn Lucknow has replied on Mon Oct 13 18:47:22 IST 2025
Dear Ajay, We are extremely disheartened that you have experienced such a trouble during your stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We will rectify and solve this issue for your better experience. Thanks for being patient and addressing it, therefore we are looking forward giving you a better hospitality next time. Regards, Hilton Garden Inn Lucknow
1.0
Terrible Stay
sidhi.family
The experience was pathetic, no good service. It was very hot and the AC in one room didn’t work at all. The staff only apologised and didn’t take any action nor gave up compensation. There was power cut in whole. Both the room experiences 0/10
Room: King Guest Room
Hilton Garden Inn Lucknow has replied on Mon Oct 13 18:47:38 IST 2025
Dear Sidhi, We are extremely disheartened that you have experienced such a trouble during your stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We will rectify and solve this issue for your better experience. Thanks for being patient and addressing it, therefore we are looking forward giving you a better hospitality next time. Regards, Hilton Garden Inn Lucknow
1.0
Terrible Stay
himanshu s.
Food was terrible ac not working properly they don't have smart TV as well in this price Food was so so bad
Room: King Guest Room
Hilton Garden Inn Lucknow
Dear Himanshu, Greetings from Hilton Garden Inn Lucknow! Thank you for sharing your feedback about your recent stay with us. We apologize for the issues you experienced with the food, AC, and television. We understand that these are essential aspects of your stay, and we fell short of our standards and meeting up to your expectations. 1. We've escalated the food quality issue to our culinary team to review and improve however requesting you kindly share some details if possible 2. Our maintenance team has been notified to inspect and repair the AC unit. 3. We're looking into upgrading our television systems to include smart TV capabilities. We would like to invite you to stay with us again and experience the improvements we're making. We value your feedback and hope to serve you better in the future. Thank you again for your feedback. Please feel free to reach out to us Regards, Rajnesh Yadav Front Office Manager Hilton Garden Inn Lucknow
5.0
Excellent Stay
prashant m.couple
Everything was perfectly fine. I enjoyed my stay. The staff was good, and my room was perfect. I am little disappointed with the food I ordered I ordered a pizza and a brownie pizza wasn’t that good but the brownie was fine else everything was good.
Room: King Accessible Room
Hilton Garden Inn Lucknow has replied on Tue Sep 30 19:14:22 IST 2025
Dear Prashant, Greetings from Hilton Garden Inn Lucknow! Thank you for sharing your wonderful review with us and we are delighted to meet up to your expectations. We have shared your feedback with our chefs and team for the improvement over the concerns raised. We look forward to welcoming you again at our hotel soon Best Regards Rajnesh Yadav Front Office Manager Hilton Garden Inn Lucknow
5.0
Excellent Stay
fraz k.family with 1 kid
The stay was excellent and staff was professional and mannered… the buffet breakfast was also very good and ambiance of the restaurant was soothing… overall the stay was excellent and one the best stays i ever had with mmt Regards
Room: King Deluxe Room
Hilton Garden Inn Lucknow has replied on Tue Sep 30 19:19:14 IST 2025
Dear Fraz Khursheed, Greetings from Hilton Garden Inn Lucknow! We are glad you enjoyed the recent stay with us and like our services and hospitality. Breakfast is indeed our special highlight and we are delighted that you enjoyed it and liked the overall ambience. We look forward to welcoming you again soon Best Regards Rajnesh Yadav Front Office Manager Hilton Garden Inn Lucknow
5.0
Very comfortable Stay
keyur j.solo
Property is really good. very comfortable stay. Must recommend everyone. Food is good. Value for money.
Room: 2 TWIN GUEST ROOM 28 SQM/COMP WIFI/43 INCH HDTV /WORKDESK/SAFE IRON-BOARD/BATH-SHOWER/TEA-COFFEE MAKER
Hilton Garden Inn Lucknow has replied on Tue Sep 30 19:23:13 IST 2025
Dear Keyur, Greetings from Hilton Garden Inn Lucknow! Thank you for sharing your valuable feedback, we are glad you liked our services and hospitality offered during your recent visit. We are equally happy to hear that you enjoyed our specially crafted dishes and find value for money for the services and hospitality you received. We look forward to welcoming you soon. Best Regards Rajnesh Yadav Front Office Manager Hilton Garden Inn Lucknow
5.0
Excellent Stay
sahil s.
The stay was just amazing and everything was almost perfect. Loved the ambience and all the facilities. The room was equipped with almost everything you will need including an iron, shower gel, shampoo conditioner, body lotion, handwash, shoe shiner, fridge, digital locker and what not. The restaurant was also decent and peaceful and the food was just amazing. Overall the price for the stay is worth it
Room: King Guest Room
Hilton Garden Inn Lucknow has replied on Fri Sep 19 11:10:39 IST 2025
Dear Sahil, Warm greetings from Hilton Garden Inn, where the World stays! Thank you very much for choosing our property as your getaway for comfort in Lucknow, the city of Nawabs and for taking the time to share your experiences with us. We are extremely delighted to know that your recent stay at our hotel was an incredible one and that you were pleased with the property as whole and the Hilton Garden Inn service provided by the team. The team and I hope that you are keeping well and safe. We shall look forward to welcoming you back to Hilton Garden Inn, Lucknow and escape to the unforgettable yet again. Best Regards, Hilton Garden Inn Lucknow
5.0
Amazing and pretty quiet place ............................................
archana t.couple
nyc experience and sb thhik tha bahut hi shant or achhe place per hai ...................................................
Room: King Deluxe Room
Hilton Garden Inn Lucknow has replied on Fri Sep 19 11:10:03 IST 2025
Dear Archana, Warm greetings from Hilton Garden Inn, where the World stays! Thank you very much for choosing our property as your getaway for comfort in Lucknow, the city of Nawabs and for taking the time to share your experiences with us. We are extremely delighted to know that your recent stay at our hotel was an incredible one and that you were pleased with the property as whole and the Hilton Garden Inn service provided by the team. The team and I hope that you are keeping well and safe. We shall look forward to welcoming you back to Hilton Garden Inn, Lucknow and escape to the unforgettable yet again. Best Regards, Hilton Garden Inn Lucknow
3.0
Hilton guest house
rakesh a.business
It is not full fledged Hilton hotel , it is more of Hilton guest house . Features are all ordinary like guest houses like old TV , Old Landline phones , Dark Rooms .They do not have any news paper .
Room: Twin Deluxe Room
Hilton Garden Inn Lucknow has replied on Mon Sep 15 12:14:30 IST 2025
Dear Rakesh, We are extremely disheartened that you have experienced such a trouble during your stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We will rectify and solve this issue for your better experience. Thanks for being patient and addressing it, therefore we are looking forward giving you a better hospitality next time. Regards, Hilton Garden Inn Lucknow
1.0
Terrible Stay
pawan b.
The AC in my room wasn't working properly , ,issue wasn't resolved during my stay. Hotel didn’t take my complaint seriously. Finally they put Pedestal Fan. pathetic expereince
Room: King Guest Room
Hilton Garden Inn Lucknow has replied on Mon Sep 15 12:14:04 IST 2025
Dear Pawan, We are extremely disheartened that you have experienced such a trouble during your stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We will rectify and solve this issue for your better experience. Thanks for being patient and addressing it, therefore we are looking forward giving you a better hospitality next time. Regards, Hilton Garden Inn Lucknow
5.0
Wonderful stay at Hilton Garden Lucknow
tanuj l.business
I had a wonderful stay at Hilton Garden Lucknow. The amenities were excellent and the service was truly world-class, making my experience very comfortable and memorable My stay at Hilton Garden Lucknow was excellent. The amenities were top-class and the service was world-class, ensuring a comfortable, memorable, and delightful experience throughout. Truly a perfect hospitality experience. My stay at Hilton Garden Lucknow was excellent. The amenities were top-class and the service was world-class, ensuring a comfortable, memorable, and delightful experience throughout. Truly a perfect hospitality experience
Room: Twin Guest Room
Hilton Garden Inn Lucknow has replied on Mon Sep 15 17:23:05 IST 2025
Dear Tanuj, Warm greetings from Hilton Garden Inn, where the World stays! Thank you very much for choosing our property as your getaway for comfort in Lucknow, the city of Nawabs and for taking the time to share your experiences with us. We are extremely delighted to know that your recent stay at our hotel was an incredible one and that you were pleased with the property as whole and the Hilton Garden Inn service provided by the team. The team and I hope that you are keeping well and safe. We shall look forward to welcoming you back to Hilton Garden Inn, Lucknow and escape to the unforgettable yet again. Best Regards, Hilton Garden Inn Lucknow
2.0
Poor service and room
ashok l.business
Aprox 2 hr waiting for room allotment. No one asked for a glass of water till then, and the room needed maintenance badly, sharing pictures for the same
Room: Twin Guest Room
Hilton Garden Inn Lucknow has replied on Tue Sep 09 17:56:43 IST 2025
Dear Ashok, We are extremely disheartened that you have experienced such a trouble during your stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We will rectify and solve this issue for your better experience. Thanks for being patient and addressing it, therefore we are looking forward giving you a better hospitality next time. Regards, Hilton Garden Inn Lucknow
5.0
Excellent Stay
anoop a.business
Luxury at affordable price .. Hilton experience at the price of a 3 star hotel .. rooms are luxurious , staff very polite and responsive and breakfast spread was also good .. overall good experience
Room: Twin Guest Room
Hilton Garden Inn Lucknow has replied on Mon Sep 15 17:23:42 IST 2025
Dear Anoop, Warm greetings from Hilton Garden Inn, where the World stays! Thank you very much for choosing our property as your getaway for comfort in Lucknow, the city of Nawabs and for taking the time to share your experiences with us. We are extremely delighted to know that your recent stay at our hotel was an incredible one and that you were pleased with the property as whole and the Hilton Garden Inn service provided by the team. The team and I hope that you are keeping well and safe. We shall look forward to welcoming you back to Hilton Garden Inn, Lucknow and escape to the unforgettable yet again. Best Regards, Hilton Garden Inn Lucknow
2.0
Poor Stay
jasjit s.family with 1 kid
Rooms were comfortable staff was polite. Had a bad experience while dinning food had insects 🦟 was very upset paying soo much and getting this kind of a service
Room: Twin Guest Room
Hilton Garden Inn Lucknow has replied on Tue Sep 09 18:11:37 IST 2025
Dear Jasjit, We are extremely disheartened that you have experienced such a trouble during your stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. We will rectify and solve this issue for your better experience. Thanks for being patient and addressing it, therefore we are looking forward giving you a better hospitality next time. Regards, Hilton Garden Inn Lucknow
