The property enjoys a central location in Lucknow, making it convenient for exploring local markets and eateries. Guests have appreciated the friendly and helpful staff, particularly in dining services, and enjoyed the delicious breakfast buffet. However, common complaints include inconsistent room cleanliness and maintenance issues like malfunctioning air conditioning and dirty carpets. Some reviewers noted that the amenities do not meet the expected standard for a Radisson, citing services that need improvement.