Feedback on My Stay (Room No. 609)
The reception experience was good, and the staff were friendly and welcoming. However, upon checking into my room (No. 609), I found that it had not been cleaned properly. Shockingly, with cigarette ashes, which indicates very poor housekeeping standards. This was extremely disappointing and unacceptable for a hotel stay.
On a positive note, the food served at the hotel was good.
Overall, despite good reception service and food, my experience was unsatisfactory due to the extremely poor room cleaning. The housekeeping standards need major improvement.