The property offers stunning views of Dal Lake and has spacious rooms with good amenities. Many guests appreciated the helpful and courteous staff, especially Mr. Hafiz and Nazir, who went out of their way to ensure comfort. While some guests enjoyed the peaceful location away from tourist bustle, others faced issues with cleanliness and service. The food quality received mixed reviews, and concerns about hidden charges and unavailability of promised rooms were common. Overall, it presents a mixed bag of experiences.