The experience was extremely disappointing. The rooms were infested with cockroaches moving around, and the bed quality was terrible, with springs poking through and making it very uncomfortable to sleep.
The service was equally poor. Even a basic amenity like a shaving kit was unavailable, and the staff’s response was that the store was closed.
Breakfast service was also unpleasant. At 10:30 am, while we were still eating, the staff began clearing away the buffet right in front of us, saying it was past the time for breakfast.
Overall, the stay was far below expectations, both in terms of hygiene and hospitality.