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Review Of New Orange Tree Intercity0123401234

Karol bagh, Delhi | 4 minutes walk to Karol Bagh Metro Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    160 Ratings, 75 Reviews

    excellent
    32%
    very good
    28%
    average
    18%
    poor
    14%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 2
    • 5
    • 5
    • 2
    • 5
    • 3
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness4.2
    • Room4.3
    • Food3.2
    • Value For Money3.7
    • Facilities3.1
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the friendly and cooperative staff, consistently highlighting good service. The property is conveniently located near the Karol Bagh metro station and offers clean rooms. However, some reviews mention issues with room cleanliness and outdated amenities, like AC controls and towels. Breakfast options are described as average, with requests for improvement noted.

    Sort by:

    Positive first
    5.0

    good service 👍 nice room 👍 👌

    rizwan h.group

    very nice room very service ek number bus badhiya Hotel tha breakfast bhi achcha tha thank you very nice

    Travel Month: Aug 2025

    Room: Superior Room

    • user photos
    5.0

    Excellent Stay

    varun d.family with 2 kids

    The staff was very friendly the best staff i have seen so far in hotel industry and room and bathroom were clean 👍

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Superior Room

    • user photos
    2.0

    Poor Stay

    rajesh c.family with 2 kids

    Hotel staff is good,room bad not comfortable, ac remote not their, Hotel may be possible upgrade,rooms are smells, All over Hotel is little good, Staff members are very co operative,

    Travel Month: Jun 2025

    Room: Deluxe - Double and Twin Bed Room

    4.0

    Good Stay

    sushma y.

    It was pleasant stay at new orange tree intercity Delhi Staff was polite rooms were clean washroom was clean

    Travel Month: Mar 2025

    Room: Deluxe - Double and Twin Bed Room

    4.0

    Good Stay

    dhanu h.

    The hotel is in a good location. Very friendly and courteous staff. Always willing to help. The manager was very helpful. Kudos to mr pap u kumar for the excellent service. The room was comfortable, but a little more cleanliness will be appreciated in the bathroom area, especially behind the door and tub. The round beds are outdated and need to be replaced as the springs hurt when u sleep on it. Overall, good hotel to stay in.

    Travel Month: Jan 2025

    Room: Deluxe - Double and Twin Bed Room

    1.0

    Terrible Stay

    tarun m.solo

    Worst experience of life. Ac conditions are very poor, towels were not clean, looked like very old and bad quality towel.

    Travel Month: Oct 2024

    Room: Deluxe - Double and Twin Bed Room

    5.0

    Beautiful Room Beautiful Room

    mohit s.couple

    It was Good Hotel with Beautiful and Clean Room. Staff was very nice. Must stay, 5 of 5 🌟 from my side.

    Travel Month: Aug 2024

    Room: Suite Room

    5.0

    Perfect For Couple

    mohit s.couple

    Hotel was Good, so was the Staff. Room was Clean and It was a great and Peaceful Stay. I'll give 5 of 5 🌟

    Travel Month: Aug 2024

    Room: Suite Room

    2.0

    No value for money

    jaydeep s.business

    Its typical lodge type hotel where you have call reception for hot water, and no guarantee of hot water, old towels, age old furniture. There is one common remote controller for ac which is kept at reception, if you want to change the temperature you have to call reception to bring the remote. And if you want to turn off the ac you have get up from bed and switch off the main switch! pathetic! i don't understand on what basis it is showing 3 star hotel. Breakfast is also average. There are plenty of good hotels in same area at same price point.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Deluxe - Double and Twin Bed Room

    3.0

    Average Stay

    vijay b.loyalty-icon

    2

    Travel Month: Jul 2024

    Room: Deluxe - Double and Twin Bed Room

    5.0

    Excellent Stay

    rohan y.loyalty-icon

    The room provided for my booking was very clean and hygienic. The hotel is conveniently located near the karol bagh metro station and adjacent to a bustling market for branded clothes and electronics. The hotel staff was very polite, and the food was good too. Do not have photo to share

    Travel Month: Jul 2024

    Room: Deluxe - Double and Twin Bed Room

    2.0

    wifi issues

    bhuvnesh k.couple

    Everything was fine but the worst part is there was no network in that location till the whole stay and when i asked the staff about wifi, so i can manage my official work too at the same time but they denied to share the password and told us that wifi is not working. How an official person can survive in a hotel where there is no network.. it’s hotel’s responsibility to make wifi facilities ready if there is big network issue.

    Travel Month: Jun 2024

    Room: Dew Deluxe - Double and Twin Bed Room

    New Orange Tree Intercity has replied on Tue Jul 16 10:57:54 IST 2024

    Thank you for your feedback. We sincerely apologize for the inconvenience caused by the lack of network connectivity during your stay. We understand how important it is for our guests, especially those on official business, to have reliable internet access. We are currently addressing the issue to ensure that our Wi-Fi services are always available and functional. Your experience highlights an area where we need to improve, and we appreciate your patience and understanding. Thank you for bringing this to our attention. We hope to have the opportunity to better serve you in the future.

    2.0

    Not memorable experience

    arunkumar t.loyalty-iconbusiness

    Being a 3 star reputed hotel, i expected that basic amenities will be provided like dental kit, shaving kit, etc. But no bathroom slippers, no shoe shiner. No further stays at this hotel.

    Travel Month: Oct 2023

    Room: Dew Deluxe - Double and Twin Bed Room

    5.0

    Very

    mithun d.loyalty-iconbusiness

    Good and clean with good breakfast and nice hospitality in hotel. Very good experience to stay i this hotel.

    Travel Month: Oct 2023

    Room: Dew Deluxe - Double and Twin Bed Room

    5.0

    Excellent

    abhilash s.couple

    Near to carol bag metro station. Excellent service. Staff was very friendly. Many njangal vannappo muthal nallatharunnu very happy

    Travel Month: Jul 2023 (3-Night Stay)

    Room: Dew Deluxe - Double and Twin Bed Room

    3.0

    Not up to my expectation

    benny g.

    The room was not ready when i arrived even-though the booking was confirmed with full payment the ac in the room do not have a remote control to adjust the room temperature. I had to ask reception to switch off and switch on again the fan in the room is running 24x7 with a grinding noise. I could not find a switch to put off the fan

    Travel Month: Aug 2023

    Room: Superior Room

    • user photos
    • user photos
    • user photos
    2.0

    Worst hotel

    ravi s.business

    There is no cleaning in room, washroom, no air, very suffocating, washroom is dirty, staff is good but overall experience is very bad.

    Travel Month: Aug 2023

    Room: Dew Deluxe - Double and Twin Bed Room

    3.0

    Decent place for stay

    srikanth e.loyalty-iconbusiness

    Decent place for stay, good support staff and safe clean area to stay and near to the metro station. Wish they upgrade the in-room stay experience better and better food options too, wishing them best for the future

    Travel Month: Jul 2023 (4-Night Stay)

    Room: Superior Room

    1.0

    Bad stay.

    partho k.loyalty-iconbusiness

    Bad location, bad ambiance, no service, maintenance very bad, bad food. No professional attitude. No value for money.

    Travel Month: Jul 2023

    Room: Dew Deluxe - Double and Twin Bed Room

    2.0

    Poor service

    shrishti a.family

    The rooms were not clean, no proper room service was provided, hotel does not provide food it is brought from somewhere else. After placing order it takes more than 1hr to deliver it. The staff are not friendly. Manager was too rude.

    Travel Month: Jun 2023

    Room: Superior Room

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