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Review Of The Grand Orion - Kailash Colony0123401234

Nehru Place, Delhi

    User Rating & Reviews

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    4.0
    Very Good

    648 Ratings

    excellent
    43%
    very good
    31%
    average
    15%
    poor
    6%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 3
    • 2
    • 5
    • 1
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.3
    • Cleanliness4.1
    • Room4.0
    • Food3.5
    • Hospitality4.1
    • Value For Money3.8
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    Reviews Summary

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    The property boasts a prime location near the GK metro station and vibrant market areas, making it easily accessible. Guests appreciate the cleanliness of the rooms and the courteous, helpful staff. The breakfast, while limited, is generally considered tasty, and there are good dining options nearby. Many reviews highlight the comfortable ambiance and supportive service, making it a decent choice for various travelers. A few guests noted improvements needed in food quality and breakfast variety.

    Sort by:

    Positive first
    4.0

    Overall Pleasant Stay

    bharat c.family

    Stay was pleasant. Staff were supportive. We ordered food in room but it was average. The hygiene was very well maintained.

    Travel Month: Sep 2025

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony has replied on Wed Sep 24 12:27:46 IST 2025

    Dear Valued Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that you found your stay pleasant and appreciated the support from our staff, as well as our commitment to hygiene. However, we regret that the in-room dining did not meet your expectations. Your feedback is valuable and has been shared with our culinary team to help us improve. We look forward to welcoming you back to The Grand Orion, where we hope to provide you with an even better experience. Warm regards, Guest Relations Manager The Grand Orion

    3.0

    Average Hotel. Not a value for mone

    kuntal c.business

    Not very pleasing. Rooms and furniture are quite old and requires renovation although clean. Door of my washroom could not be closed, had repair issues. Even the room main door doesn't lock from inside. Breakfast had very limited options and was not delicious.

    Travel Month: Sep 2025

    Room: Deluxe Double or Twin Room

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    The Grand Orion - Kailash Colony

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion

    1.0

    Terrible Stay

    swapnil a.family

    very congested room, very little option in breakfast, too costly regarding services. The parking space is very congested. overall a very bad experience

    Travel Month: Sep 2025

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion

    4.0

    Good Stay

    manaswinee k.solo

    The room was neat and clean, spacious enough for two people. The washroom was okay. The staff behavior and the room services were commendable.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony has replied on Wed Sep 24 12:30:24 IST 2025

    Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you found your room neat, clean, and spacious, and that our staff and room services met your expectations. Your kind words truly motivate us to maintain the highest standards. We also appreciate your comments about the washroom and will strive to enhance that aspect for an even better stay next time. It was a pleasure having you with us, and we hope to welcome you back soon for a more delightful experience. Warm regards, Guest Relations Manager The Grand Orion

    5.0

    Excellent Stay

    mamta.group

    It's was the best hotel I stay so far everything about this hotel the service the staff food so good

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony has replied on Wed Sep 24 12:31:03 IST 2025

    Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our service, staff, and food. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back to The Grand Orion for another memorable stay. Warm regards, Guest Relations Manager The Grand Orion

    5.0

    Excellent Stay

    kipa n.couple

    the hotel is good and near to the airport and the breakfast is good and staff ia friendly and the all good

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony has replied on Wed Sep 24 12:31:46 IST 2025

    Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, breakfast offerings, and the friendliness of our staff. Your kind words truly motivate us to continue delivering excellent service. We look forward to welcoming you back to The Grand Orion on your next visit and providing you with another wonderful experience. Warm regards, Guest Relations Manager The Grand Orion

    4.0

    Good Stay

    sundeep s.couple

    The property, staff, ambience is all good. No complaints as such. Wish the washroom had hot running water but its one blip.

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion

    4.0

    Good Stay

    sundeep s.couple

    No complaints. Great location on main road and cooperative staff. Parking area is very tight; otherwise all good.

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion

    5.0

    grand is Great

    tabarak h.family

    Everything is very good in grand orion Location people working there are really good. They are really helpful,

    Travel Month: Jul 2025

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony has replied on Mon Aug 04 16:23:27 IST 2025

    Dear Valued Guest, Thank you for sharing your wonderful feedback regarding your recent stay at The Grand Orion. We are delighted to hear that you enjoyed the food, our location, and found our team to be helpful and accommodating. Your kind words motivate us to continue delivering exceptional service to all our guests. It was our pleasure to have you with us, and we look forward to welcoming you back soon for another memorable experience. Warm regards, Guest Relations Manager The Grand Orion

    3.0

    Average Stay

    ramesh k.

    We had stayed for 2 days, location is the only postive side. In bathroom all taps including shower & health faucet ,water flow was very poor. Bed matress was better. Breakfast spread & taste was minimum. Not worth the price.

    Travel Month: Jul 2025

    Room: Premium Double or Twin Room

    The Grand Orion - Kailash Colony

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion

    5.0

    Good Stay Experience

    artee l.business

    It was great experience staying here. Clean decent room. Good supporting and well behaved Staff. Nice breakfast menu. Overall nice decision to stay here. People can plan stay here once they are visiting in Kailash Colony..

    Travel Month: Jul 2025

    Room: Deluxe Double or Twin Room

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    The Grand Orion - Kailash Colony has replied on Mon Aug 04 16:24:01 IST 2025

    Dear Valued Guest, Thank you for sharing your wonderful feedback about your stay with us. We are delighted to hear that you enjoyed the cleanliness, our supportive staff, and the breakfast menu during your visit to The Grand Orion. Your kind words truly motivate us to continue delivering excellent service. We look forward to welcoming you back on your next trip to Kailash Colony and ensuring another pleasant and memorable experience. Warm regards, Guest Relations Manager The Grand Orion

    1.0

    Terrible Stay

    rashmi p.family

    Food is worst, Staff is so Bad, the cleanliness is so Horrible, So High price, but low quality, pArking issues Linen was diety Food is worst, Staff is so Bad, the cleanliness is so Horrible, So High price, but low quality, pArking issues

    Travel Month: Jul 2025

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion

    5.0

    Excellent Stay

    amit k.

    Nice stay, good location

    Travel Month: Jul 2025

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony has replied on Tue Jul 22 16:33:57 IST 2025

    Dear Valued Guest, Thank you for taking the time to share your positive feedback about your stay at The Grand Orion. We’re delighted to hear that you enjoyed your visit and appreciated our convenient location. We look forward to welcoming you back for another excellent experience. Warm regards, Guest Relations Manager The Grand Orion

    4.0

    Nice and great place to stay except food

    shashidhara n.business

    Food definitely I suggest should avoid the cook doesn’t have any knowledge Other things amenities, location, service 5/5

    Travel Month: Jul 2025

    Room: Deluxe Double or Twin Room

    • user photos
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    • user photos

    The Grand Orion - Kailash Colony

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion

    3.0

    Not a bad choice in Coimbatore location shall be considered if no choice

    g r.solo

    Stay was comfortable but they don't have few exclusive rooms for smokers which need to be addressed and the entrance has an inclined path which is real threat for physical weak and elderly guests that need to be addressed on priority. They provide steps in middle of the path

    Travel Month: Jun 2025

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony has replied on Tue Jul 01 14:44:50 IST 2025

    Dear Mr. Ramesh, Thank you for choosing The Grand Orion and for taking the time to share your feedback. We are glad to know that your stay was comfortable and you found good value in our food and services. We truly appreciate your constructive suggestions regarding the availability of dedicated smoking rooms and the entrance pathway. Your points are well noted, and we will discuss them with our management to explore suitable solutions, especially to enhance accessibility for elderly guests. Guest feedback like yours helps us improve, and we hope to have the opportunity to welcome you again with a more seamless experience. Warm regards, The Grand Orion Team

    5.0

    Good stay experience

    avni s.couple

    Well-appointed rooms - spacious, neat and clean. Amenities are good. Polite staff, and service is quick and good. Breakfast buffet and room service food options are good. Location is excellent. Overall a good stay experience. Keep it up!

    Travel Month: Jun 2025

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony has replied on Sat Jun 28 15:04:44 IST 2025

    Dear Avni Singh, Thank you so much for your wonderful review and perfect rating! We are delighted to hear that you had a comfortable and pleasant stay at The Grand Orion. Your kind words about our well-appointed rooms, amenities, staff service, and breakfast buffet truly mean a lot to our team. We’re especially glad you found the location convenient and enjoyed our food options. Feedback like yours motivates us to continue delivering exceptional hospitality. We look forward to welcoming you back soon for another great experience! Warm regards, Team The Grand Orion

    4.0

    Good Stay

    gurpreet k.solo

    good place to stay. room service, food is good. location is good. overall good experience. The staff is friendly.

    Travel Month: Jun 2025

    Room: Deluxe Double or Twin Room

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    The Grand Orion - Kailash Colony has replied on Sat Jun 28 15:05:35 IST 2025

    Dear Gurpreet Kaur, Thank you for choosing The Grand Orion and for sharing your kind feedback! We’re delighted to hear that you had a good stay and enjoyed our location, room service, food, and cleanliness. Your appreciation of our friendly staff means a lot to us and motivates our team to continue delivering exceptional service. We look forward to welcoming you back for another comfortable and pleasant experience. Warm regards, Team The Grand Orion

    3.0

    Average experience. Not bad, not that great as well.

    ashwani j.business

    Room service, laundry, ironing was mentioned included while booking. But I had to iron my clothes myself. Request you to not promise beforehand if the service is not the same. Staff was friendly. Food was Okayish could be much better. Breakfast hygiene was not taken care of. The food was left uncovered.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony has replied on Tue Jun 17 12:57:31 IST 2025

    Dear Ashwani Jha, Thank you for sharing your feedback and for choosing The Grand Orion. We sincerely apologize for the inconvenience caused during your stay, especially regarding the ironing service and breakfast hygiene. Your comments have been taken seriously, and we are already working with our housekeeping and F&B teams to ensure such oversights are not repeated. We’re glad to know you found our staff friendly and appreciated the cleanliness of the room. Your input helps us improve and serve our guests better in the future. We hope you’ll give us another opportunity to deliver a more seamless and satisfying experience on your next visit. Warm regards, The Grand Orion

    5.0

    Excellent Stay

    aman a.business

    it was a pleasant and memorable experience. From the moment I arrived, the staff was warm and welcoming, making check-in smooth and efficient. The lobby was clean, stylish, and well-maintained, which immediately gave a good impression.

    Travel Month: May 2025

    Room: Deluxe Double or Twin Room

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    The Grand Orion - Kailash Colony

    Dear Aman Anand, Thank you so much for your kind words and stellar 5-star rating! We’re absolutely delighted to know that your stay at The Grand Orion – Kailash Colony was both pleasant and memorable. It’s wonderful to hear that our warm hospitality, smooth check-in, and inviting ambiance left a lasting impression. Your appreciation for our location, cleanliness, and washroom hygiene truly means a lot to our team, who strive to ensure every guest feels right at home from the moment they arrive. We can’t wait to welcome you back for another grand experience in the heart of South Delhi! Warm regards, The Grand Orion – Kailash Colony Team

    4.0

    Good Stay

    sundeep s.couple

    Good location. Nice property with good staff and nice ambiance. No complaints as such. Wish the area of parking was better approachable.

    Travel Month: May 2025

    Room: Deluxe Double or Twin Room

    The Grand Orion - Kailash Colony has replied on Thu May 29 13:35:41 IST 2025

    Dear Mr. Sethi, Thank you for taking the time to share your feedback and for choosing The Grand Orion - Kailash Colony for your stay. We are delighted to know that you appreciated our location, property, staff, and ambiance. We also value your suggestion regarding the parking area and will certainly look into ways to improve accessibility for our guests. Your comfort and convenience are very important to us. We look forward to welcoming you back on your next visit and providing you with an even better experience. Warm regards, The Grand Orion - Kailash Colony Team

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