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Nehru Place, Delhi
655 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property for its excellent location near Kailash Colony, making commuting a breeze. The cleanliness and hygiene standards receive positive remarks, and the staff is often noted as friendly and helpful. While the food options, especially breakfast, have room for improvement, many still find it decent. The ambiance and quick service add to the overall pleasant experience.
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Terrible Stay
I had handed over my belongings to be kept in the hotel’s luggage storage area for safekeeping. When I later collected my items, I noticed that a perfume bottle was missing from my backpack. I would like to highlight that the luggage storage room where guests’ belongings are kept does not appear to have CCTV coverage. This lack of surveillance raises serious concerns about the security of guests’ personal items entrusted to the hotel.
Room: Deluxe Double or Twin Room
Average Stay
The rooms are generally clean, but the sofa and chair were stained and appeared not to have been cleaned for years. The dinner served was of very poor quality—small portions, excessively oily, and unhygienic. I developed loose motions and stomach upset afterward, and I hadn’t eaten anywhere else.
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony has replied on Thu Oct 23 13:05:33 IST 2025
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the experience you had during your stay at The Grand Orion. We are concerned to hear about the condition of the furniture in your room and the issues you faced with our dinner service. This is certainly not the standard we uphold, and we regret the discomfort it caused you. Please be assured that we take your comments very seriously. Our housekeeping and culinary teams have been notified to thoroughly address the issues you mentioned to prevent such occurrences in the future. We truly value your feedback, as it helps us improve our services. We hope you will consider giving us another opportunity to provide you with a much better and more comfortable experience. Warm regards, Guest Relations Manager The Grand Orion
Average Stay
location was great and cleanly maintained but room size is very small for 3 persons with extra bed even it's small for 2 persons suitable for business visits with less luggage and not suitable for tourists staff were cooperative food is ok
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony has replied on Thu Oct 23 13:19:53 IST 2025
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at The Grand Orion. We are glad to hear that you found our location convenient and the property well-maintained, and we truly appreciate your kind words about our cooperative staff. We also take note of your comments regarding the room size. Your feedback is valuable to us, and we will consider it carefully as we continue to improve our accommodations. Our property is indeed designed to cater to business travelers and guests with lighter luggage, and we understand that for families or larger groups, room space can feel limited. We hope to have the opportunity to welcome you again and provide an even better experience. Warm regards, Guest Relations Manager The Grand Orion
Overall Pleasant Stay
Stay was pleasant. Staff were supportive. We ordered food in room but it was average. The hygiene was very well maintained.
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony has replied on Wed Sep 24 12:27:46 IST 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that you found your stay pleasant and appreciated the support from our staff, as well as our commitment to hygiene. However, we regret that the in-room dining did not meet your expectations. Your feedback is valuable and has been shared with our culinary team to help us improve. We look forward to welcoming you back to The Grand Orion, where we hope to provide you with an even better experience. Warm regards, Guest Relations Manager The Grand Orion
Average Hotel. Not a value for mone
Not very pleasing. Rooms and furniture are quite old and requires renovation although clean. Door of my washroom could not be closed, had repair issues. Even the room main door doesn't lock from inside. Breakfast had very limited options and was not delicious.
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony
Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion
Terrible Stay
very congested room, very little option in breakfast, too costly regarding services. The parking space is very congested. overall a very bad experience
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony
Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion
Good Stay
The room was neat and clean, spacious enough for two people. The washroom was okay. The staff behavior and the room services were commendable.
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony has replied on Wed Sep 24 12:30:24 IST 2025
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you found your room neat, clean, and spacious, and that our staff and room services met your expectations. Your kind words truly motivate us to maintain the highest standards. We also appreciate your comments about the washroom and will strive to enhance that aspect for an even better stay next time. It was a pleasure having you with us, and we hope to welcome you back soon for a more delightful experience. Warm regards, Guest Relations Manager The Grand Orion
Excellent Stay
It's was the best hotel I stay so far everything about this hotel the service the staff food so good
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony has replied on Wed Sep 24 12:31:03 IST 2025
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our service, staff, and food. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back to The Grand Orion for another memorable stay. Warm regards, Guest Relations Manager The Grand Orion
Excellent Stay
the hotel is good and near to the airport and the breakfast is good and staff ia friendly and the all good
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony has replied on Wed Sep 24 12:31:46 IST 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, breakfast offerings, and the friendliness of our staff. Your kind words truly motivate us to continue delivering excellent service. We look forward to welcoming you back to The Grand Orion on your next visit and providing you with another wonderful experience. Warm regards, Guest Relations Manager The Grand Orion
Good Stay
The property, staff, ambience is all good. No complaints as such. Wish the washroom had hot running water but its one blip.
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony
Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion
Good Stay
No complaints. Great location on main road and cooperative staff. Parking area is very tight; otherwise all good.
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony
Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion
grand is Great
Everything is very good in grand orion Location people working there are really good. They are really helpful,
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony has replied on Mon Aug 04 16:23:27 IST 2025
Dear Valued Guest, Thank you for sharing your wonderful feedback regarding your recent stay at The Grand Orion. We are delighted to hear that you enjoyed the food, our location, and found our team to be helpful and accommodating. Your kind words motivate us to continue delivering exceptional service to all our guests. It was our pleasure to have you with us, and we look forward to welcoming you back soon for another memorable experience. Warm regards, Guest Relations Manager The Grand Orion
Average Stay
We had stayed for 2 days, location is the only postive side. In bathroom all taps including shower & health faucet ,water flow was very poor. Bed matress was better. Breakfast spread & taste was minimum. Not worth the price.
Room: Premium Double or Twin Room
The Grand Orion - Kailash Colony
Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion
Good Stay Experience
It was great experience staying here. Clean decent room. Good supporting and well behaved Staff. Nice breakfast menu. Overall nice decision to stay here. People can plan stay here once they are visiting in Kailash Colony..
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony has replied on Mon Aug 04 16:24:01 IST 2025
Dear Valued Guest, Thank you for sharing your wonderful feedback about your stay with us. We are delighted to hear that you enjoyed the cleanliness, our supportive staff, and the breakfast menu during your visit to The Grand Orion. Your kind words truly motivate us to continue delivering excellent service. We look forward to welcoming you back on your next trip to Kailash Colony and ensuring another pleasant and memorable experience. Warm regards, Guest Relations Manager The Grand Orion
Terrible Stay
Food is worst, Staff is so Bad, the cleanliness is so Horrible, So High price, but low quality, pArking issues Linen was diety Food is worst, Staff is so Bad, the cleanliness is so Horrible, So High price, but low quality, pArking issues
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony
Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion
Excellent Stay
Nice stay, good location
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony has replied on Tue Jul 22 16:33:57 IST 2025
Dear Valued Guest, Thank you for taking the time to share your positive feedback about your stay at The Grand Orion. We’re delighted to hear that you enjoyed your visit and appreciated our convenient location. We look forward to welcoming you back for another excellent experience. Warm regards, Guest Relations Manager The Grand Orion
Nice and great place to stay except food
Food definitely I suggest should avoid the cook doesn’t have any knowledge Other things amenities, location, service 5/5
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony
Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Grand Orion
Not a bad choice in Coimbatore location shall be considered if no choice
Stay was comfortable but they don't have few exclusive rooms for smokers which need to be addressed and the entrance has an inclined path which is real threat for physical weak and elderly guests that need to be addressed on priority. They provide steps in middle of the path
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony has replied on Tue Jul 01 14:44:50 IST 2025
Dear Mr. Ramesh, Thank you for choosing The Grand Orion and for taking the time to share your feedback. We are glad to know that your stay was comfortable and you found good value in our food and services. We truly appreciate your constructive suggestions regarding the availability of dedicated smoking rooms and the entrance pathway. Your points are well noted, and we will discuss them with our management to explore suitable solutions, especially to enhance accessibility for elderly guests. Guest feedback like yours helps us improve, and we hope to have the opportunity to welcome you again with a more seamless experience. Warm regards, The Grand Orion Team
Good stay experience
Well-appointed rooms - spacious, neat and clean. Amenities are good. Polite staff, and service is quick and good. Breakfast buffet and room service food options are good. Location is excellent. Overall a good stay experience. Keep it up!
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony has replied on Sat Jun 28 15:04:44 IST 2025
Dear Avni Singh, Thank you so much for your wonderful review and perfect rating! We are delighted to hear that you had a comfortable and pleasant stay at The Grand Orion. Your kind words about our well-appointed rooms, amenities, staff service, and breakfast buffet truly mean a lot to our team. We’re especially glad you found the location convenient and enjoyed our food options. Feedback like yours motivates us to continue delivering exceptional hospitality. We look forward to welcoming you back soon for another great experience! Warm regards, Team The Grand Orion
Good Stay
good place to stay. room service, food is good. location is good. overall good experience. The staff is friendly.
Room: Deluxe Double or Twin Room
The Grand Orion - Kailash Colony has replied on Sat Jun 28 15:05:35 IST 2025
Dear Gurpreet Kaur, Thank you for choosing The Grand Orion and for sharing your kind feedback! We’re delighted to hear that you had a good stay and enjoyed our location, room service, food, and cleanliness. Your appreciation of our friendly staff means a lot to us and motivates our team to continue delivering exceptional service. We look forward to welcoming you back for another comfortable and pleasant experience. Warm regards, Team The Grand Orion
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