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Kamaraj Salai, Pondicherry | 2.4 km drive to Promenade Beach
5752 Ratings, 3722 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Visitors at Le Royal Park appreciate the central location, making it easy to access popular attractions like Rock Beach and the French colony. Many enjoy the spacious, clean rooms and commend the friendly staff for their helpfulness and prompt service. Guests also highlight the variety and taste of the complimentary breakfast. The swimming pool and restaurant offerings add to the overall positive experience.
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service issue
The room has not been maintained well. AC isn't working properly. The towel and dental kits are missing. we have contacted them for each and everything
Room: Deluxe room (King or Twin Bed)
Average Stay
The room photos to actual there is lot of difference. The condition of the bathroom is not at all good. The amenities in the toilet were kept for only person whereas we were 3 guests. When asked for bath towels, the hotel reception mentioned there is shortage of towels. If that is the case why did they even accept booking and charge more during this festival compared to regular days. What I liked the most is the staff are very courteous and the food at restaurant is very good in quality and taste. The live counter chefs also are quick in preparing and providing to customers. Overall it’s very high priced compared to the actual condition of the property.
Room: Deluxe room (King or Twin Bed)
Terrible Stay
Bed was very worst didn’t had proper cushion in it, had a sleepless night followed by tired next day.
Room: Deluxe room (King or Twin Bed)
good but not best
location is centre of the city, food is good, amenities are also good, services are also ok. need still improvement.
Room: Deluxe room (King or Twin Bed)
Average Stay
Everything is good but staff attention is very poor basic things need help not response
Room: Deluxe room (King or Twin Bed)
Made Good Memories
its was our 1st family trip to Puducherry and we have made good memories in Le Royal Park. rooms were comfortable, breakfast was very nice. Located in city center easy access to few tourist attractions.
Room: Deluxe room (King or Twin Bed)
Average Stay
rooms can be better had to change the room as the lock and stuff wasn't working .. house keeping has to step up for sure
Room: Deluxe room (King or Twin Bed)
Terrible Stay
pathetic maintenance of the hotel. No cleanliness AC not worked washroom water lagging lot of sounds from attached rooms
Room: Deluxe room (King or Twin Bed)
Very bad experience
The room was dirty not maintained leakages at the ceiling bathroom flush not working , cockroaches at room
Room: Deluxe room (King or Twin Bed)
Le Royal Park has replied on Sun Oct 05 18:24:31 IST 2025
Dear Guest, Greetings from Le Royal Park! We sincerely apologize for the inconvenience you experienced during your stay. The issues you mentioned regarding cleanliness, maintenance, and pest control are being taken very seriously. Our housekeeping and engineering teams have already been informed to ensure such lapses do not recur. We truly value your feedback, as it helps us improve our services. We hope you will give us another opportunity to serve you better in the future. Warm regards, Vasanth Arumugam Front Office Manager
Poor Stay
Not a maintained property. Beds are not comfortable. Washrooms are poorly maintained. Health faucets were fully rusted and non functional. Mosquitoes in Lobby area and. Restaurant. Food was ok. Location is ok
Room: Deluxe room (King or Twin Bed)
Le Royal Park has replied on Fri Oct 03 10:02:32 IST 2025
Dear Guest, Thank you for sharing your feedback with us. We sincerely regret the inconvenience you faced during your stay. Your comments regarding room comfort, washroom maintenance, and lobby area have been noted, and we are taking immediate steps to improve these areas. We also apologize for the discomfort caused by mosquitoes and assure you that necessary measures are being taken. We value your feedback as it helps us improve, and we hope to have the chance to welcome you again for a better experience. Warm regards, Vasanth Arumugam Front office Manager
Excellent stay
Very good Hotel stay . Hotel provided free upgrade. Food and breakfast was very good. Will recommend this hotel. It also near to attractions like rock beach 10 min drive.
Room: Deluxe room (King or Twin Bed)
Le Royal Park has replied on Fri Oct 03 10:01:35 IST 2025
Dear Guest, Thank you so much for your kind words and for recommending us. We’re delighted to know that you enjoyed your stay, the complimentary upgrade, and our food offerings. It’s also wonderful that our location near Rock Beach added to your experience. We look forward to welcoming you back soon for another memorable stay. Warm regards, Vasanth Arumugam Front office Manager
Good Stay
It was nice experience only thing is there is small insects found in bathroom which felt uncomfortable otherwise good exposure and nice smoke free atmosphere
Room: Deluxe room (King or Twin Bed)
Le Royal Park has replied on Wed Sep 24 20:27:25 IST 2025
Dear Guest, Thank you for sharing your feedback. We are glad to know that you had a pleasant experience overall and appreciated our smoke-free atmosphere. We sincerely regret the inconvenience caused due to the insects in the bathroom. Please be assured that our housekeeping and maintenance teams have been alerted, and necessary measures are being taken to avoid such occurrences in the future. Your feedback is valuable to us, and we look forward to welcoming you again for an even more comfortable stay at Le Royal Park. Warm regards, Vasanth Arumugam Front Office Manager
Terrible Stay
Oh god... that was the most unpleasant stay I've ever had. The room cleaning was the worst - it wasn't neat and clean at all. The systems were really horrible - issues with power, unclean blankets, and broken toilet doors.
Room: Deluxe room (King or Twin Bed)
Le Royal Park has replied on Thu Sep 18 20:33:03 IST 2025
Dear Guest, Greetings from Le Royal Park! We are truly sorry to hear about your unpleasant experience during your stay. Please accept our sincere apologies for the inconvenience caused due to housekeeping, room facilities, and cleanliness. This certainly does not reflect the high standards we strive to maintain. Your feedback has been taken very seriously, and we have shared it with our concerned departments to ensure immediate corrective action. We deeply regret that we could not meet your expectations this time and hope you will give us another opportunity to serve you better in the future. Warm regards, Vasanth Arumugam Front Office Manager
Good Stay
we are regular visitor of the propierty and found good hotel, worth for the money, please keep it up we are regular visitor of the propierty and found good hotel, worth for the money, please keep it up.
Room: Junior Suite Room | Living Room
Le Royal Park has replied on Mon Sep 08 12:25:38 IST 2025
Dear Guest, Greetings from Le Royal Park! We truly value your continued trust and loyalty in choosing us as your preferred hotel in Pondicherry. It is wonderful to know that you always find our property comfortable and worth the value. Your kind words encourage us to keep improving and delivering the best hospitality experience. We look forward to welcoming you again soon. Warm Regards, Vasanth Arumugam Front office Manager
Very good
Had very pleasant and comfortable stay. Complementary food was very good. I would definitely recommend the spa and massage session here.
Room: Deluxe room (King or Twin Bed)
Le Royal Park
Dear Guest, Greetings from Le Royal Park! We are delighted to know that you had a pleasant and comfortable stay with us. It’s wonderful to hear your appreciation of our complimentary food as well as our spa and massage services. Thank you for recommending us—we look forward to welcoming you back for another relaxing experience. Warm Regards, Vasanth Arumugam Front office Manager
Excellent Stay
property is in center of pondicherry. amenities are good. clean swimming pool, neat room. food is good. worth for the cost
Room: Deluxe room (King or Twin Bed)
Le Royal Park has replied on Mon Sep 08 12:23:11 IST 2025
Dear Guest, Greetings from Le Royal Park! Thank you for sharing your wonderful feedback. We’re delighted to know that you enjoyed our central location, amenities, clean swimming pool, neat rooms, and food. Your appreciation motivates our team to continue delivering the best hospitality experience. We look forward to welcoming you again for another memorable stay in Pondicherry. Warm Regards, Vasanth Arumugam Front office Manager
Excellent Stay
Breakfast good. Location nearby to all tourist spots.
Room: Junior Suite Room | Living Room
Le Royal Park has replied on Sun Aug 31 11:00:18 IST 2025
Dear Guest, Greetings from Le Royal Park! Thank you for your kind words. We are happy to know you enjoyed our breakfast and convenient location close to tourist attractions. We look forward to welcoming you again on your next visit to Pondicherry. Warm regards, Vasanth Arumugam Front Office Manager
Excellent Stay
The stay was comfortable with clean rooms and good facilities. Location is convenient and easy to reach. Staff were polite and helpful. Food was average, could be improved. Overall, a pleasant experience.
Room: Deluxe room (King or Twin Bed)
Le Royal Park has replied on Sun Aug 31 11:01:57 IST 2025
Dear Guest, Warm greetings from Le Royal Park! Thank you for sharing your valuable feedback. We are glad to know you had a comfortable stay, enjoyed our clean rooms, facilities, and found our staff polite and helpful. At the same time, we have noted your comments regarding food and will work with our culinary team to improve. We truly appreciate your feedback and look forward to welcoming you again for an even better experience. Warm regards, Vasanth Arumugam Front Office Manager
Poor Stay
They could not handle the situation when a vip took room. Lift was out of order. Everything was out of order .
Room: Deluxe room (King or Twin Bed)
Le Royal Park has replied on Mon Sep 08 12:26:29 IST 2025
Dear Guest, Greetings from Le Royal Park! We sincerely regret the inconvenience you experienced during your stay. We deeply apologize for the challenges you faced, including the lift issue and service disruptions. Your feedback is extremely valuable, and please be assured that our team is working on improving our facilities and handling such situations more efficiently in the future. We truly hope you will give us another opportunity to serve you better on your next visit. Warm Regards, Vasanth Arumugam Front office Manager
Poor Stay
The hotel staff are incredibly friendly and efficient, making us feel very welcome from the moment we arrived.The front desk staff was very receptive and helpful,Impeccable service and hospitality from the staff made our retreat most enjoyable and excellent amenities like delicious food and But the rooms aren’t and washrooms,and lift isn’t maintained so well..There are some stains left over the pillow covers and sheets..so I would like to share my positive and bad reviews about the stay
Room: Junior Suite Room | Living Room
Le Royal Park has replied on Sun Aug 31 11:04:20 IST 2025
Dear Guest, Greetings from Le Royal Park! Thank you for sharing your detailed feedback. We are delighted to hear that our staff’s warm hospitality and service made your stay enjoyable, and we are glad you appreciated the food and amenities. At the same time, we sincerely regret the inconvenience caused due to the room, washroom, and linen maintenance issues. This is certainly not up to our standards, and your comments have been shared with the housekeeping and maintenance teams for immediate improvement. Your feedback helps us enhance our guest experience, and we truly appreciate both your compliments and suggestions. We look forward to welcoming you again and providing you with a more seamless and comfortable stay. Warm regards, Vasanth Arumugam Front Office Manager
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