The property has a mix of experiences. It's spacious and well-located near markets and attractions like the Red Fort and Jama Masjid, making it convenient. Staff are noted for being helpful and friendly. However, many guests mention cleanliness issues, ancient facilities like old air conditioning, and poor hygiene standards. Limited dining options nearby and outdated amenities are concerns for some. Overall, it offers basic accommodation with good staff support but lacks modern comforts and upkeep.