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Karol bagh, Delhi
30 Ratings, 15 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has received really poor feedback from guests. Many have reported unclean rooms, dirty bathrooms, and inadequate service. Issues like broken AC, lack of hot water, and bad room maintenance were common complaints. Guests mentioned that there’s no breakfast service and the overall hygiene standards are way below par. Additionally, the management has been described as rude and unhelpful. Overall, it seems to be a disappointing choice for anyone considering a stay here.
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Terrible Stay
We had not got the room
Room: Classic
Poor Stay
Very poor dirty bathroom tiles
Room: Classic (2X)
Not even one star, fake photos shown online
You will never get breakfast in this hotel as they don't have kitchen, hotel and rooms are in very bad shape, photo shown by Oyo or MMT are all fake. Family should avoid this hotel. There are all dust and spider web in the room, washroom is pathetic. Pillows are dirty as you will get, bedsheets have many holes, old dirty furniture in room. please don't book this hotel, it's terrible.
Room: Classic (2X)
Hotel O Kochar Plaza has replied on Sun Jan 12 12:54:44 IST 2020
Hi Swapnil, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Shreya!
waited 1 hour for check in
I waited 1 hour for check-in because the room was not available.
Room: Classic (2X)
Hotel O Kochar Plaza has replied on Wed Jan 08 12:08:41 IST 2020
Hi Kamran! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Poorav!
Pathetic hotel to stay
I had a very bad experience staying in this property. Rooms are pathetic, no cleaning, washrooms stinking and toilet seats are pale yellow seems as if not cleaned from last couple of months. There is dust all around the room, uncleaned bed sheets poor quality blankets no quilts no hot water. On asking time and again they provide you with rod to get warm water. No provision for tea or breakfast. Strictly not recommended for couple or family stay.
Room: Classic (2X)
Hotel O Kochar Plaza has replied on Wed Jan 08 12:08:42 IST 2020
Something like this shouldn't have happened, Prabhneet! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary so that such issues don't get repeated again. Regards, Suresh!
So so stay
coupleNo good service, not good. No breakfast.
Room: Classic (2X)
Hotel O Kochar Plaza has replied on Tue Dec 24 12:36:52 IST 2019
Hi Dipti! We do regret the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Sakshi!
Review of Kochar Plaza
condition of room was bad when I entered. As it was not cleaned also. There was not any switch to turn off the light. For that you have to close main MCB off. Bathroom flush was not working. When I told this to staff member. Literally they ignored this. Worst experience there.
Room: Classic (2X)
Hotel O Kochar Plaza has replied on Mon Dec 16 15:45:44 IST 2019
Hi Sanjeev, sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Jamil!
Value for money
Good maintenance, ac, toilets, well Cornished roof,
Room: Deluxe (3X)
I like this hotel.
I like this hotel.
Room: Classic (2X)
Hotel O Kochar Plaza has replied on Mon Aug 26 06:39:54 IST 2019
Hey Saleem Mohammad, we shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Rachit
Worst hotel bad and pillows quality is very poor, no service West for Mony
Dont stay in Kochar Plaza it's a very bed hotel nothing is there whatever shows in Boucher.
Room: Classic (2X)
Hotel O Kochar Plaza has replied on Wed Aug 21 20:58:26 IST 2019
Hi, Bimal! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Vishal
Pathetic service
I have travelling all around Delhi NCR, this was most pathetic, ridiculous place, the manger was rude and unfair to us.
Room: Classic (2X)
Hotel O Kochar Plaza has replied on Mon Aug 05 14:50:19 IST 2019
Sorry for the discommode, Arpita! Thanks for notifying us and we'll surely work towards better guest experience in the future. Regards, Rahul
Terrible Stay
coupleWorst every stay. Rooms not cleaned and staff was not helpful
Room: Deluxe (3X)
Hotel O Kochar Plaza has replied on Thu Aug 01 21:08:04 IST 2019
Sorry for the discommode, Ishan! Thanks for notifying us and we will surely work towards better guest experience in the future. Regards, Rahul.
Very worst hotel
I am not happy with the solution. I couldn't sleep last night because both AC and fan were not in working condition. I complained to hotel management but no proper response.
Room: Classic (2X)
Hotel O Kochar Plaza has replied on Tue Jul 16 22:44:15 IST 2019
Hi, Rajib! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Vishal.
Terrible
Terrible, always avoid to stay here. Dirty room, no hot water, was room dirty and damaged.
Room: Classic Room
Hotel O Kochar Plaza has replied on Thu Apr 25 15:06:40 IST 2019
Hi, Neeraj! We're extremely apologetic to know that your experience with us has not been a pleasant one and we'd definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
Worst
The hotel is the worst hotel I ever seen in my life. The room is not clean. The bed shit is sticking so much. Was room is not clean. Everything at this hotel is bad.
Room: Classic Room
Hotel O Kochar Plaza has replied on Mon Apr 22 11:00:16 IST 2019
Hi, Shivam! We're extremely apologetic to know that your experience with us has not been a pleasant one and we'd definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
Terrible Stay
Break fast was not proper and not good.
Room service is not proper, breakfast not good, hotel location is outer from market and metro, in bathroom no hot water service in proper manner and many more defects.
Room: Classic Room
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