The property offers a mix of experiences, with some guests appreciating the clean rooms and cooperative staff, especially near Sealdah station. However, multiple reviews highlight a painful lack of basic amenities like proper cleanliness, working water supply, and Wi-Fi. Several guests faced issues with room allocations, uncomfortable bedding, and unhelpful service. The location, while central, is described as dirty and challenging to navigate, dampening the stay for many. Overall, experiences appear inconsistent, with cleanliness and service being notable concerns.