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Review Of Hotel Al-Sana

New Market Area, Kolkata | 830 m drive to Esplanade Metro, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    3.4
    Good

    576 Ratings, 252 Reviews

    excellent
    24%
    very good
    27%
    average
    18%
    poor
    11%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 5
    • 4
    • 1
    • 4
    • 3
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.2
    • Cleanliness3.4
    • Room3.0
    • Value For Money3.2
    • Food2.7
    • Security3.5
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    Review Summary

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    The property boasts a great location, with easy access to New Market and other local attractions, which guests really appreciate. The staff's hospitality consistently receives positive remarks. However, many guests have noted issues with room cleanliness, small sizes, and a lack of basic amenities. The absence of a lift is also a frequent concern, especially for those with heavy luggage.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    hirak m.solo

    good service nand staff are very sincere. pleasant stay, rooms near and clean

    Travel Month: Oct 2025

    Room: Semi Deluxe Non Ac Room with Free Wifi

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    Hotel Al-Sana has replied on Sat Oct 25 21:58:51 IST 2025

    Dear Hirak Mohanty Sir/Madam, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel al sana Read Less...Read Less...Read Less...Read Less...Read Less...Read Less...Read Less...Read Less...Read Less

    5.0

    Excellent Stay

    virat j.

    all the surroundings are good ................................................😊

    Travel Month: Oct 2025

    Room: Semi Deluxe AC Room with Free Wifi

    Hotel Al-Sana has replied on Sat Oct 25 21:59:36 IST 2025

    Dear Virat Jha Sir/Madam, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel al sana Read Less...Read Less...Read Less...Read Less...Read Less...Read Less...Read Less...Read Less...Read Less

    4.0

    Good Stay

    harish m.couple

    The location is very accessible in new market and the staff hospitality is very good

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Semi Deluxe AC Room with Free Wifi

    Hotel Al-Sana has replied on Thu Oct 09 20:52:09 IST 2025

    Dear Harish Muralibabu Sir/Madam, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel al sana Read Less...Read Less...Read Less...Read Less...Read Less...Read Less...Read Less...Read Less

    1.0

    Worst

    mriganavi d.couple

    Worst experience with Make My Trip Staff wasn’t helpful at all Unexpected from MMT Worst experience ever Staffs weren’t helpful at all

    Travel Month: Sep 2025

    Room: Semi Deluxe AC Room with Free Wifi

    5.0

    staff behaviour is very good.

    pushpa h.family

    hotel is very good,staft behaviour is very good.location is very good.room is very clinic. area is very good

    Travel Month: Sep 2025

    Room: Semi Deluxe AC Room with Free Wifi

    Hotel Al-Sana has replied on Tue Sep 16 21:05:26 IST 2025

    Dear Pushpa Humagai Sir/Madam, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel al sana Read Less...Read Less...Read Less...Read Less...Read Less...Read Less

    5.0

    Hotel Reviews

    arman m.couple

    Hotel Location is in exact new Market which is market place. Hotel Was neat and clean and Toilet also was neat and clean with no smell. Staff was good behaviour.

    Travel Month: Aug 2025

    Room: Semi Deluxe AC Room with Free Wifi

    Hotel Al-Sana has replied on Fri Aug 22 01:13:15 IST 2025

    Dear Arman Mansuri Sir, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel al sana Read Less...Read Less...Read Less

    4.0

    very good for all experience

    rajen s.

    Good Sarvic and staff r very good marker was so near by the hotel and my experience is so good

    Travel Month: Aug 2025

    Room: Semi Deluxe AC Room with Free Wifi

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    Hotel Al-Sana has replied on Mon Aug 18 14:28:29 IST 2025

    THANK YOU SIR

    5.0

    Excellent Stay

    sushant k.

    The hotel is good 👍 management is good they are offering a clean room and a washroom

    Travel Month: Aug 2025

    Room: Semi Deluxe Non Ac Room with Free Wifi

    Hotel Al-Sana has replied on Mon Aug 18 22:19:43 IST 2025

    Dear Sushant Kumar Sir, Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel al sana Read Less...Read Less

    5.0

    Good hospitality

    rajnarayan m.family

    Good hospitality.good staf behaviour.good location of hotel.very nice stay.

    Travel Month: Aug 2025

    Room: Semi Deluxe AC Room with Free Wifi

    Hotel Al-Sana has replied on Mon Aug 11 20:40:20 IST 2025

    Dear Rajnarayan Mondal Sir/madam Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al Sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel Al Sana...Read Less...Read Less...Read Less

    2.0

    Poor Stay

    debadyuti g.couple

    drippping Roof small dirty hardly functionational rooms on 2 nd floor no lift. only thing good was the stuff and location drippping Roof small dirty hardly functionational rooms on 2 nd floor no lift. only thing good was the stuff and location

    Travel Month: Jul 2025

    Room: Semi Deluxe AC Room with Free Wifi

    5.0

    Excellent Stay

    saikat b.couple

    Very good experience at well decorated room as well and the behaviour of staff is very wel Very good experience at well decorated room as well and the behaviour of staff is very well

    Travel Month: Jul 2025

    Room: Semi Deluxe Non Ac Room with Free Wifi

    Hotel Al-Sana has replied on Mon Jul 21 22:14:03 IST 2025

    Dear Saikat Banerjee Sir/madam Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al Sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel Al Sana...Read Less...Read Less...Read Less

    5.0

    All staff is very good,service is also good,very nice location, service 👍

    anisul q.

    All staff is very good , service is also good , location is very nice, very nice

    Travel Month: Jul 2025 (6-Night Stay)

    Room: Semi Deluxe Non Ac Room with Free Wifi

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    Hotel Al-Sana has replied on Wed Jul 30 19:27:13 IST 2025

    Dear Anisul Quadri Sir/madam Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al Sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel Al Sana...Read Less

    1.0

    Terrible Stay

    rohit s.solo

    staff behaviour was so arrogant they even don't know what politeness is andam utterly dissapointed and never going to book this hotel again

    Travel Month: Jul 2025

    Room: Semi Deluxe Non Ac Room with Free Wifi

    1.0

    Terrible Stay

    md s.family

    room is very small and not clean at all. Insect's were there.do not book through make my trip.waste of money

    Travel Month: Jun 2025

    Room: Deluxe Ac Room with Free Wifi

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    3.0

    Average Stay

    antony o.couple

    It's average experience, because when we checked in they give us dirty room not a guality room which is shown in mmt site. when we argue with them they give us a average room .They said that whatever is shown in mmt side is not real ....

    Travel Month: Jun 2025

    Room: Deluxe Ac Room with Free Wifi

    4.0

    Good Stay

    visheshwar k.family with 4 kids

    The hotel is located at a very good place, and the behavior of all the hotel staff and manager is very good. Housekeeping was also very good. Whatever things were required were made available.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Ac Room with Free Wifi

    Hotel Al-Sana has replied on Sun Jun 08 06:19:45 IST 2025

    Dear Visheshwar Kumar Sir/madam Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al Sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel Al Sana...Read Less...Read Less

    3.0

    Average Stay

    manirul i.couple

    not upto the mark. I dont like staying here since they do not have good staff.

    Travel Month: May 2025

    Room: Deluxe Ac Room with Free Wifi

    5.0

    Nice hotels...

    manjul h.couple

    such a lovely staff of this hotel they were always honest and nice towards costumer they really helped me here....

    Travel Month: May 2025

    Room: Semi Deluxe Non Ac Room with Free Wifi

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    Hotel Al-Sana has replied on Thu May 29 20:24:08 IST 2025

    Dear Manjul Haq Rahman Sir/madam Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al Sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel Al Sana...Read Less...Read Less

    4.0

    Good Stay

    s b.

    The hotel is in good location and the hotel staffs are very cooperative...

    Travel Month: May 2025

    Room: Deluxe Ac Room with Free Wifi

    Hotel Al-Sana has replied on Thu May 29 20:18:38 IST 2025

    Dear S Biswas Sir/madam Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al Sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel Al Sana...Read Less

    4.0

    Nice hotel.........................................

    ashraful q.family

    good hotel for family

    Travel Month: May 2025

    Room: Semi Deluxe Room with Free Wifi

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    Hotel Al-Sana has replied on Fri May 09 15:29:21 IST 2025

    Dear ASHRAFUL QUADRI Sir/madam Namaste! We hope you are doing well. We would like to express our sincere gratitude for taking the time to share such a wonderful review of your recent stay with us. Your kind words truly mean a lot, and we deeply appreciate your feedback. It brings us immense joy to know that you had a delightful experience and that our team could contribute to making your stay memorable. At Hotel Al Sana we are committed to providing warm hospitality and exceptional service, and your appreciation motivates us to continue exceeding expectations. Your feedback has been shared with the entire team, and they are thrilled to hear your words of praise. It is always a pleasure to welcome guests like you, and we look forward to hosting you again for another remarkable stay. Once again, thank you for your generous review and recommendation. Please do not hesitate to reach out if we can assist you with anything for your next visit. Wishing you safe travels and wonderful experiences ahead! Thanks & Regards The Management Hotel Al Sana

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