The Residency Hotel

service is not good as per terrif charged. but not bad also average rating. as I seen ratings in app and booked this hotel . but not good.

Good location, staffs are friendly food is also good everything available in near by only. Manager is very polite

The property location is good. Food is also good. Clean and cordial. All facilities are well organised

Good location. Good cleanliness. The room is average. Washroom is small. Break fast is ok. Room dine service is limited.

The residency hotel location is central, but the lane where the hotel is situated is permanently choked with cars. The food is average, and amenities are average. We stayed in the annexe in a deluxe suite but it was inconvenient. The furniture is old and cracked in places. Ac remote and hot water geyser didn’t work properly. Twice there was black grit in the tap water. Also, i was made to walk to the main reception (3-4 houses away) for queries because there’s no intercom connection between annexe and main hotel. But the staff were friendly and helpful. The breakfast lacks variety. Their airport cab service was also not sure.

In pursuit of a comfortable and peaceful weekend stay at the city of joy, i found this little gem with extremely cooperatice staff and cleaned rooms. I would suggest everyone that if you are new in the city and searching for a all round place to stay, then the residency hotel is the perfect discovery for you.

Stay is comfortable, food is delicious, staffs are friendly and cooperative. I would like to recommend to my contacts

Ac not working very hot, water insufficient, this time staff behavior was not that good, bathroom was also not that clear, towel was unclear

At the time of check out hotel staff did not gave me hotel bill. They are telling to get it from make my trip kindly resolve the issue

The room contain everything you need and the food was also very good

The property is located in a beautiful locality and it is very close to major traffic hubs like golpark and gariahat crossing. The rooms were very neat and tidy and the staff courteous and hospitable. We also had a fantastic menu for the complimentary breakfast. All in all, would highly recommend staying here.

Clean and clear, courteous staff behavior but food is costly

The room provided initially was absolutely sub standard. The bed sheets were torn, the fridge stinking with putrid food, lift not working. Further, there was no facility to close the door of the bath room. The staff was arrogant and got into an argument when the deficiencies were taken up with them. It was when i disclosed my official identity that they behaved finally i was shifted to another room in another building at no extra cost. The size of the dining hall is too small and guests have to stand in long que to get breakfast. The hotel, everything considered is unfit and is not recommended for stay by anyone

Wonderful stay in gariahat, kolkata.

Located on byroad just off golpark crossing makes for a perfect place to attain peace but still availing all benefits of being at gariahat - golpark heart. Rooms are clean and decent. Breakfast spread options are adequate. For ordering lunch dinner and snacks, plethora of options, being at golpark crossing. Good place to wind down after a days work.

The location of the property is very good. Location at the prime & posh location of south kolkata & well connected from everywhere. Gariahat, golpark are at walking distance.

Rooms they provided in appartment and ac not working properly

Good room and good behavior. All good

The property is good value for money in terms of location and size of rooms. But, essentially the problem lies in the poor management. We were asked to wait in a room in a different building, despite getting prior confirmation over phone that our room was ready to check in. After waiting for 2 hours, we were finally allotted the room in a different building at 5. 30 pm. The manager at reception was not polite and was rude when i was flagging these issues at 530 pm. The wifi doesn’t work at all, so not a great place if you want to continue your work. Besides, i had left my phone charger in the room, and went back 30 minutes after checkout, couldn’t find it there. The manager didn’t have a clue and kept on saying housekeeping didn’t find it. Terrible experience overall. Too many red flags for a hotel located in the heart of kolkata.

Location was good. Food was not good as expected.