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COMFOTEL

COMFOTEL
hotel image

About Property

Situated in Kolkata, the Cultural Capital of India, the bustling capital city of West Bengal, is also the hub of Bengali culture ...Read more

Amenities

  • Restaurant
  • Butler Services
  • 24-hour Room Service
  • Smoking Rooms
  • Power Backup
  • Elevator/Lift
  • + More Amenities

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+91

Premium Room

Fits 2 Adults

  • Early Check-In upto 2 hours (subject to availability)
    Early Check-In upto 2 hours (subject to availability)
  • Late Check-Out upto 2 hours (subject to availability)
    Late Check-Out upto 2 hours (subject to availability)
  • Cancellation Icon
    Free Cancellation till 24 hrs before check in
    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    08 Dec11:59 PM
    09 Dec11:59 AM
    10 Dec11:59 AM
    Check-in

6,199Per Night:

3,423
+ 424 taxes & fees
Per Night for 2 Adults 6,199
Discount by the Property- 1,736
Deal Code   MMTSMARTDEAL- 1,040
Total (Taxes Extra) 3,423
3.2
Good(80 RATINGS)
Ballygunge

Ballygunge

1.9 km drive to Kalighat Kali Temple

You’re getting a special discount on this property as part of the Travel Ka Muhurat Sale. Book Now to save BIG!

You’re getting a special discount on this property as part of the Travel Ka Muhurat Sale. Book Now to save BIG!

Change Dates and Guest(s)

Check-in: 12 PM | Check-out: 11 AM

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Rooms, Guests

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super package
Enjoy Free Breakfast throughout your stay for just ₹331 more!

Premium Room

  • 192 sq.ft (18 sq.mt)192 sq.ft (18 sq.mt)
  • City ViewCity View
  • 1 King Bed1 King Bed
  • 1 Bathroom1 Bathroom
  • Housekeeping
  • Bathroom
  • Free Wi-Fi
  • Room Service
  • In-room Dining
  • Iron/Ironing Board

More Details

Room With Free Cancellation | Breakfast only
  • Early Check-In upto 2 hours (subject to availability)
    Early Check-In upto 2 hours (subject to availability)  
  • Late Check-Out upto 2 hours (subject to availability)
    Late Check-Out upto 2 hours (subject to availability)  
  • Free Breakfast
    Free Breakfast  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
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    09 Dec11:59 AM
    10 Dec11:59 AM
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6,799

3,754

+ 465 taxes & fees Per Night

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2 Room Types

  • Free Cancellation
  • Breakfast Included
  • Breakfast & Lunch/Dinner Included
  • Book with ₹0 Payment

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    Opt for a free cancellation rate.

Premium Room

  • 192 sq.ft (18 sq.mt)192 sq.ft (18 sq.mt)
  • City ViewCity View
  • 1 King Bed1 King Bed
  • 1 Bathroom1 Bathroom
  • Housekeeping
  • Bathroom
  • Free Wi-Fi
  • Room Service
  • In-room Dining
  • Iron/Ironing Board

More Details

Room With Free Cancellation
  • Early Check-In upto 2 hours (subject to availability)
    Early Check-In upto 2 hours (subject to availability)  
  • Late Check-Out upto 2 hours (subject to availability)
    Late Check-Out upto 2 hours (subject to availability)  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
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    08 Dec11:59 PM
    09 Dec11:59 AM
    10 Dec11:59 AM
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More Details

6,199

3,423

+ 424 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Early Check-In upto 2 hours (subject to availability)
    Early Check-In upto 2 hours (subject to availability)  
  • Late Check-Out upto 2 hours (subject to availability)
    Late Check-Out upto 2 hours (subject to availability)  
  • Free Breakfast
    Free Breakfast  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
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    08 Dec11:59 PM
    09 Dec11:59 AM
    10 Dec11:59 AM
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More Details

6,799

3,754

+ 465 taxes & fees Per Night

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Exclusive Offer - DBS Credit Card, Get 1329 Off SELECT TO AVAIL

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Room With Free Cancellation | Breakfast + Lunch/Dinner
  • Early Check-In upto 2 hours (subject to availability)
    Early Check-In upto 2 hours (subject to availability)  
  • Late Check-Out upto 2 hours (subject to availability)
    Late Check-Out upto 2 hours (subject to availability)  
  • Free Breakfast
    Free Breakfast  
  • Free Lunch Or Dinner
    Free Lunch Or Dinner  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
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    08 Dec11:59 PM
    09 Dec11:59 AM
    10 Dec11:59 AM
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More Details

7,599

4,196

+ 520 taxes & fees Per Night

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Royal Twin

  • 280 sq.ft (26 sq.mt)280 sq.ft (26 sq.mt)
  • City ViewCity View
  • 2 Single Bed(s)2 Single Bed(s)
  • 1 Bathroom1 Bathroom
  • Daily Housekeeping
  • Wi-Fi
  • Bathroom
  • Room Service
  • In-room Dining
  • Air Conditioning

More Details

Room With Free Cancellation
  • Early Check-In upto 2 hours (subject to availability)
    Early Check-In upto 2 hours (subject to availability)  
  • Late Check-Out upto 2 hours (subject to availability)
    Late Check-Out upto 2 hours (subject to availability)  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
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    08 Dec11:59 PM
    09 Dec11:59 AM
    10 Dec11:59 AM
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More Details

6,999

3,864

+ 479 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Early Check-In upto 2 hours (subject to availability)
    Early Check-In upto 2 hours (subject to availability)  
  • Late Check-Out upto 2 hours (subject to availability)
    Late Check-Out upto 2 hours (subject to availability)  
  • Breakfast included
    Breakfast included  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    08 Dec11:59 PM
    09 Dec11:59 AM
    10 Dec11:59 AM
    Check-in

More Details

7,599

4,196

+ 520 taxes & fees Per Night

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Exclusive Offer - DBS Credit Card, Get 1485 Off SELECT TO AVAIL

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Room With Free Cancellation | Breakfast + Lunch/Dinner
  • Early Check-In upto 2 hours (subject to availability)
    Early Check-In upto 2 hours (subject to availability)  
  • Late Check-Out upto 2 hours (subject to availability)
    Late Check-Out upto 2 hours (subject to availability)  
  • Breakfast included
    Breakfast included  
  • Lunch Or Dinner included
    Lunch Or Dinner included  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with ₹0 Payment

    • Pay before 08 Dec, 11:59 PM IST to avoid auto-cancellation

    100% Refund
    Non Refundable
    NOW
    Pay ₹0
    08 Dec11:59 PM
    09 Dec11:59 AM
    10 Dec11:59 AM
    Check-in

More Details

8,499

4,693

+ 581 taxes & fees Per Night

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COMFOTEL Location

location iconLocation rated 3.7 by guests

What guests said

icon

Guests praised the property's excellent location, which is conveniently situated in the heart of Kolkata, providing easy access to major city attractions and public transport. The surroundings were noted as clean and well-maintained, making it ideal for both business and leisure travelers. Many highlighted the good connectivity to popular places, enhancing their overall experience.

Property Rules at COMFOTEL

Check-in: 12 PM Check-out: 11 AM
  • Primary Guest should be atleast 18 years of age.
  • Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
  • Pets are not allowed
  • Outside food is not allowed
  • Smoking within the premises is not allowed
  • Must Read Rules
  • Guest Profile
  • Guest Profile (Hourly)

COMFOTEL Photos by Guests

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • business
  • family
3.2
Good

80 Ratings, 49 Reviews

excellent
20%
very good
30%
average
19%
poor
14%
bad
18%

Last 10 Customer Ratings (Latest First)

  • 4
  • 1
  • 4
  • 5
  • 5
  • 5
  • 4
  • 5
  • 4
  • 5

Rating Categories

  • Location3.7
  • Cleanliness3.5
  • Room2.8
  • Food3.2
  • Hospitality3.3
  • Value For Money3.1
icon
We are using generative AI to show you summarised user review

Review Summary

Powered by Myra.AI

Guests appreciate the property's excellent location, clean rooms, and polite staff. However, many express concerns about room size, with several describing them as cramped and uncomfortable. Issues like unresponsive service, limited dining options, and cleanliness have been highlighted. While some enjoyed the food quality, others found it expensive and not up to the mark. Overall, the property has good value for location, but requires improvements.

Sort by:

Latest first
4.0

Good Stay

chandan m.

Location is good very good decoursan food quality and service is very good

Travel Month: Apr 2025

Room: Premium Room

COMFOTEL

Dear Mr chandan mishra,Thank you for your kind words We're glad you enjoyed the location décor food quality, and service We look forward to welcoming you back soon.

1.0

Do not stay. Ignore this hotel. Pathetic to stay.

ankita k.family

I booked for me and my parents they don’t have same bed as shown in the picture. They shifted us in one queen size room bed and ask me to shift in a store size room. Bed size is a storeroom size and the bathroom is smelly. They don’t have a toilet paper. Their phone is not working. The bed is a spring bed and the size is too small for one person. So please ignore this and do not book this.

Travel Month: Jan 2025

Room: Royal

  • user photos
  • user photos

COMFOTEL has replied on Mon Feb 10 16:52:50 IST 2025

Dear Mr Ankita Keshri,We sincerely apologize for the inconvenience you faced during your stay. This is not the experience we want for our guests. We will immediately address these concerns with our team to ensure better service and comfort. Your feedback is valuable, and we truly regret any discomfort caused.

2.0

Unexpected experie

ranjana k.solo

Since the time of my arrival till the check out. I would not sleep the whole night due to heavy smell of cigerette smoke in the room, i complaint but there was no initiative. I had to leave the room the next very day

Travel Month: Jan 2025

Room: Premium Room

COMFOTEL has replied on Mon Feb 10 16:53:36 IST 2025

Dear Ms Ranjana Kumari Prasad,We sincerely apologize for the discomfort you experienced during your stay. Guest satisfaction is our priority, and we regret that your concerns were not addressed promptly. We will take necessary steps to improve our service. Thank you for your feedback.

1.0

Terrible Stay

shubham.loyalty-icon

There is no giger ac not working primium room bolke ekdam fhaltu room diua

Travel Month: Jan 2025

Room: Premium Room

  • user photos

COMFOTEL has replied on Wed Jan 22 17:52:48 IST 2025

Dearb Mr SHUBHAM JAISWAL"We sincerely apologize for the issues you faced with the air conditioning and room quality. This is certainly not the experience we strive to provide. Your feedback is important, and we will address these concerns to ensure better service and comfort for our guests in the future"

1.0

Terrible Stay

loyalty-iconcouple

worst experience I ever had primium upgrade hone ke bad bi primium catagory ka room nhi diya picture mai kuch or dikhaya real mai kuch or tha hotel ka halat no gijar ac was not working... worst experience I ever had....

Travel Month: Jan 2025

Room: Premium Room

  • user photos

COMFOTEL has replied on Wed Mar 12 17:54:38 IST 2025

Dear Guest ,We’re sorry to hear about your experience. Your feedback is valuable, and we will work on improving our services to meet guest expectations.

3.0

Average Stay

shivir y.loyalty-icon

The hotel stay was below average and disappointing. The room was extremely small and felt very cramped, making it uncomfortable to relax. The shower was not functioning properly, which was a major inconvenience during the stay. Additionally, the strict policy of not allowing outside food was frustrating, especially since the in-house dining options were limited. Overall, the experience didn’t meet basic expectations, and i wouldn’t recommend this place unless improvements are made.

Travel Month: Nov 2024

Room: Premium Room

COMFOTEL has replied on Mon Dec 02 17:44:31 IST 2024

Dear Mr Shivir yadav,Thank you for your feedback. We’re sorry to hear that your stay did not meet expectations. Your concerns about room size, shower functionality, and dining policies have been noted, and we’ll work on addressing these issues to improve the guest experience. We truly value your input and hope to provide a much better stay in the future.

5.0

Great rooms for a quick stay

arunoday.business

Nice, clean rooms and polite staff. I had a comfortable stay with great value for money. This place is highly recommended for a quick stay.

Travel Month: Oct 2024

Room: Premium Room

COMFOTEL has replied on Tue Nov 12 17:42:19 IST 2024

Dear Mr Arunoday Gupta , Nice, clean rooms and polite staff. I had a comfortable stay with great value for money. This place is highly recommended for a quick stay.

2.0

Not upto mark

avinash m.couple

Rooms and corridors were too untidy, lights were very dim, water linkage at washroom, towels were smelling badly and many more as small complains.

Travel Month: Jul 2024

Room: Premium Room

COMFOTEL has replied on Mon Jul 15 16:09:27 IST 2024

Dear Mr Avinash Moonka, I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.We appreciate your efforts to communicate your suggestions through writing a review. We will surely take your suggestions into consideration for better services in future and will seek to serve you again .

4.0

Pleasant stay.

rubel h.loyalty-iconbusiness

Good. Clean. Great staff. Quiet location. Stayed here for night and found is comfortable. Service is also good.

Travel Month: May 2024

Room: Royal

COMFOTEL has replied on Wed May 22 15:16:55 IST 2024

Dear Mr rubel Hossain, thank you for your feedback regarding your stay at our Hotel. It truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our Hotel stay as it is what we strive for everyday.

1.0

Terrible Stay

kuppa r.

They asked for extra amount

Travel Month: May 2023

Room: Royal

COMFOTEL has replied on Sat Sep 02 13:20:15 IST 2023

We earnestly apologize for the incident where you were charged extra. We understand that the rate was increased on account of the room up gradation as desired by you. It is regretful that this issue was misinterpreted. We want to let you know that we do not overcharge our guests on purpose or hassle them with hidden fees, and we would like to make it up to you on your next visit. Let us host you when you revisit our town, and we shall deliver a new and remarkable guest experience worth every penny!

1.0

H

siddh g.solo

Worst experience. In return to 1800 per night they have provided a small room. Bathroom is also 2. 5 ft wide. No space for bathing. No higiene. Waste of money.

Travel Month: Jul 2022

Room: Deluxe Single Room( Single Occupancy)

COMFOTEL has replied on Sat Sep 02 13:38:39 IST 2023

Dear Mr. Gupta, We are sorry that you had a substandard experience at our hotel. We are greatly disappointed to know that our rooms or facilities did not work well for you. We are sorry to hear that you felt our resources were unworthy of the price you paid. Thank you for giving us a detailed account of your stay and sharing your feedback with us accordingly. Detailed reviews with criticism help us understand our strong and weak points, and thereby develop the quality of our guest experience. On that note, we request you give us another chance to rectify our errors and earn your trust!

5.0

Love to stay

ashok t.business

Clean room with all the amenities. Very cooperative staff and good se iced. Very good location.

Travel Month: May 2022 (4-Night Stay)

Room: Deluxe Single Room( Single Occupancy)

COMFOTEL has replied on Sat Sep 02 14:29:29 IST 2023

Dear Mr. Thanvi, We thank you for your stellar rating and review. We're extremely delighted to learn that you had a great stay and loved the overall experience. Positive comments like these are a great boost to our overall functioning and morale. We thank you for appreciating all our earnest efforts. We are looking forward to having you back the next time you are in the city. We assure you the best of our services in the future!

4.0

Location

anirudh b.couple

The location is excellent. The room size was smaller than expected. Service was good.

Travel Month: Mar 2020 (4-Night Stay)

Room: Deluxe Room

COMFOTEL has replied on Wed Mar 18 10:26:30 IST 2020

Greetings of the day! Thank you for sharing your experience with us, sir. Hope you would have a better feel in the next visit.

3.0

Good place

sumit r.solo

Don't expect something great, except for the wonderful location and cleanliness. Recommended for travellers without much luggage as the rooms are quite small. The employees are polite and well-behaved.

Travel Month: Oct 2019

Room: Deluxe Room

  • user photos

COMFOTEL has replied on Sat Feb 29 09:31:49 IST 2020

Greetings of the day! It was great to read the positive comments and the services offered to you. This valuable comment and recommendation of yours is highly appreciable.

3.0

Great location

sumit r.solo

I extended my stay at the hotel by one day as it's located in the heart of the city making it convenient to go to all important places. The staff are polite and well-behaved.

Travel Month: Oct 2019

Room: Deluxe Room

  • user photos

COMFOTEL has replied on Sat Feb 29 09:35:21 IST 2020

Greetings of the day! Dear guest, we highly appreciate your kind gesture of taking out time time to review our services on this platform.

5.0

Good hotel to stay

subhradip d.couple

Good hotel to stay in heart of Kolkata

Travel Month: Sep 2019 (10-Night Stay)

Room: Deluxe Room

COMFOTEL has replied on Sat Feb 29 09:37:31 IST 2020

Overwhelmed Reading your review and appreciation, sir. Do visit again.

4.0

Amritsar to Kolkata trip was mine.

gurinder p.couple

Amritsar to Kolkata trip was mine. It was a nice experience. Enjoyed a lot. Will suggest my friends stay there whenever go there in Kolkata.

Travel Month: Aug 2019 (5-Night Stay)

Room: Deluxe Room

COMFOTEL has replied on Sat Feb 29 09:40:47 IST 2020

Greetings of the day! Sir, we highly appreciate your kind gesture of taking out time to review our services on this platform. Thanks for sharing the recommendation.

5.0

Excellent Stay

umesh u.solo

Supreme experience, looking forward to come again.

Travel Month: Jul 2019

Room: Deluxe Room

COMFOTEL has replied on Sat Feb 29 09:42:45 IST 2020

Greetings from Team Comfotel! We extend our warmest gratification towards your heart touching compliment. Do visit again. Regards.

3.0

Average Stay

umar s.

Hotel should focus more on overall cleanliness.
Rooms are very cramped and cleanliness was very bad.

Travel Month: Nov 2017

Room: Royal

COMFOTEL has replied on Sat Feb 29 09:45:29 IST 2020

Greetings of the day! It is a pleasure to learn the things we ought to rectify from ours end. Assure you for the better services in your next visit. Warm regards.

1.0

Terrible Stay

laxmi p.

Poor hotel and poor discipline don't accept me then good nothing for hotel.

Travel Month: Oct 2018

Room: Deluxe Room

COMFOTEL has replied on Sat Feb 29 09:54:26 IST 2020

Greetings of the day, ma'am! Thanks for taking out your time and sharing the experience. We look forward to rectify our services in near future and would welcome you back at Comfotel. Warm regards!

COMFOTEL Other Details

Questions & Answers - When Booking COMFOTEL

Q: How many types of rooms are available at COMFOTEL in Kolkata?

A: At COMFOTEL, we offer 3 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: Any options for booking on partner website?

A:

You can explore COMFOTEL on our partner website www.goibibo.com

Q: What are the customer ratings for COMFOTEL?

A: The overall rating for COMFOTEL stands at 3.2 out of 5, as reviewed by 79 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: What are the Check-In and Check-Out times of COMFOTEL, Kolkata?

A: Check-In Time: 12 PM
Check-Out Time: 11 AM. Early check-ins and late check-outs are subject to availability

Q: How far is COMFOTEL from the city center ?

A: From City Center its 18.5 kms away.

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Planning to Book COMFOTEL ? Get inspired by Popular Reviews

Amritsar to Kolkata trip was mine.

Gurinder pal Singh

4

Amritsar to Kolkata trip was mine. It was a nice experience. Enjoyed a lot. Will suggest my friends stay there whenever go there in Kolkata.

Great rooms for a quick stay

Arunoday Gupta

5

Nice, clean rooms and polite staff. I had a comfortable stay with great value for money. This place is highly recommended for a quick stay.

Pleasant stay.

rubel Hossain

4

Good. Clean. Great staff. Quiet location. Stayed here for night and found is comfortable. Service is also good.

Good hotel to stay

SUBHRADIP DAS

5

Good COMFOTEL to stay in heart of Kolkata

Location

ANIRUDH BAXI

4

The location is excellent. The room size was smaller than expected. Service was good.

Good Stay

chandan mishra

4

Location is good very good decoursan food quality and service is very good

Love to stay

Ashok Thanvi

5

Clean room with all the amenities. Very cooperative staff and good se iced. Very good location.

Excellent Stay

Umesh Upadhyay

5

Supreme experience, looking forward to come again.

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