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Review Of The Residency Hotel0123401234

Gariahat, Kolkata | 2.8 km drive to Kalighat Kali Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    145 Ratings, 86 Reviews

    excellent
    33%
    very good
    37%
    average
    16%
    poor
    8%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 4
    • 5
    • 4
    • 3
    • 4
    • 4
    • 5
    • 4

    Rating Categories

    • Location4.3
    • Cleanliness4.1
    • Room3.9
    • Food3.7
    • Hospitality4.0
    • Value For Money3.7
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    Reviews Summary

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    This property enjoys a great location near Gariahat and Golpark, making it super convenient for shopping and exploring. Guests appreciate the friendly and helpful staff, along with clean and well-maintained rooms. Many enjoyed the tasty food options available nearby, with homely meals mentioned favorably. Overall, it's a solid choice for those seeking comfort in a bustling area.

    Sort by:

    Positive first
    3.0

    Average Stay

    bhagwat n.business

    service is not good as per terrif charged. but not bad also average rating. as I seen ratings in app and booked this hotel . but not good.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Standard Room

    5.0

    Nice location

    d s.solo

    Good location, staffs are friendly food is also good everything available in near by only. Manager is very polite

    Travel Month: Apr 2024 (6-Night Stay)

    Room: Standard Room

    5.0

    Like a small family comfort

    suhas a.solo

    The property location is good. Food is also good. Clean and cordial. All facilities are well organised

    Travel Month: Mar 2024

    Room: Standard Room

    4.0

    Good Stay

    shekhar.business

    Good location. Good cleanliness. The room is average. Washroom is small. Break fast is ok. Room dine service is limited.

    Travel Month: Feb 2024 (4-Night Stay)

    Room: Deluxe Room

    3.0

    Our stay at residency hotel

    sanjukta s.loyalty-iconfamily

    The residency hotel location is central, but the lane where the hotel is situated is permanently choked with cars. The food is average, and amenities are average. We stayed in the annexe in a deluxe suite but it was inconvenient. The furniture is old and cracked in places. Ac remote and hot water geyser didn’t work properly. Twice there was black grit in the tap water. Also, i was made to walk to the main reception (3-4 houses away) for queries because there’s no intercom connection between annexe and main hotel. But the staff were friendly and helpful. The breakfast lacks variety. Their airport cab service was also not sure.

    Travel Month: Oct 2023 (6-Night Stay)

    Room: Deluxe Room

    • user photos
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    5.0

    Affordable stay at prime location in kolkata

    tanurup d.loyalty-iconsolo

    In pursuit of a comfortable and peaceful weekend stay at the city of joy, i found this little gem with extremely cooperatice staff and cleaned rooms. I would suggest everyone that if you are new in the city and searching for a all round place to stay, then the residency hotel is the perfect discovery for you.

    Travel Month: Sep 2023

    Room: Standard Room

    5.0

    Good and comfortable stay

    biprasish c.loyalty-iconcouple

    Stay is comfortable, food is delicious, staffs are friendly and cooperative. I would like to recommend to my contacts

    Travel Month: Jun 2023 (5-Night Stay)

    Room: Standard Room

    2.0

    Ac not working very hot

    soumyadip.family

    Ac not working very hot, water insufficient, this time staff behavior was not that good, bathroom was also not that clear, towel was unclear

    Travel Month: Jun 2023

    Room: Standard Room

    1.0

    Hotel didnot provide me with the bill

    nishant p.loyalty-iconbusiness

    At the time of check out hotel staff did not gave me hotel bill. They are telling to get it from make my trip kindly resolve the issue

    Travel Month: May 2023

    Room: Deluxe Room

    5.0

    The room and the facilities were excellent

    mustafa h.solo

    The room contain everything you need and the food was also very good

    Travel Month: Apr 2023

    Room: Standard Room

    5.0

    Clean rooms in a great locale.

    kaustav d.family

    The property is located in a beautiful locality and it is very close to major traffic hubs like golpark and gariahat crossing. The rooms were very neat and tidy and the staff courteous and hospitable. We also had a fantastic menu for the complimentary breakfast. All in all, would highly recommend staying here.

    Travel Month: Mar 2023 (5-Night Stay)

    Room: Standard Room

    4.0

    G

    soumyadip g.family

    Clean and clear, courteous staff behavior but food is costly

    Travel Month: Mar 2023

    Room: Standard Room

    3.0

    S

    subramanian.couple

    The room provided initially was absolutely sub standard. The bed sheets were torn, the fridge stinking with putrid food, lift not working. Further, there was no facility to close the door of the bath room. The staff was arrogant and got into an argument when the deficiencies were taken up with them. It was when i disclosed my official identity that they behaved finally i was shifted to another room in another building at no extra cost. The size of the dining hall is too small and guests have to stand in long que to get breakfast. The hotel, everything considered is unfit and is not recommended for stay by anyone

    Travel Month: Jan 2023 (3-Night Stay)

    Room: Standard Room

    5.0

    Wonderful

    chinmoy r.couple

    Wonderful stay in gariahat, kolkata.

    Travel Month: Jun 2022

    Room: Standard Room

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    5.0

    Perfectly nestled in seclusion in heart of city

    sarbajit r.loyalty-iconfamily

    Located on byroad just off golpark crossing makes for a perfect place to attain peace but still availing all benefits of being at gariahat - golpark heart. Rooms are clean and decent. Breakfast spread options are adequate. For ordering lunch dinner and snacks, plethora of options, being at golpark crossing. Good place to wind down after a days work.

    Travel Month: Sep 2022

    Room: Deluxe Room

    4.0

    Good property at good location.

    shekhar a.loyalty-iconbusiness

    The location of the property is very good. Location at the prime & posh location of south kolkata & well connected from everywhere. Gariahat, golpark are at walking distance.

    Travel Month: May 2022 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Amminites

    shanmugasundaram r.business

    Rooms they provided in appartment and ac not working properly

    Travel Month: Jun 2022

    Room: Standard Room

    5.0

    Good and friendly for couples

    sourav m.couple

    Good room and good behavior. All good

    Travel Month: Jun 2022

    Room: Standard Room

    2.0

    P

    rik r.couple

    The property is good value for money in terms of location and size of rooms. But, essentially the problem lies in the poor management. We were asked to wait in a room in a different building, despite getting prior confirmation over phone that our room was ready to check in. After waiting for 2 hours, we were finally allotted the room in a different building at 5. 30 pm. The manager at reception was not polite and was rude when i was flagging these issues at 530 pm. The wifi doesn’t work at all, so not a great place if you want to continue your work. Besides, i had left my phone charger in the room, and went back 30 minutes after checkout, couldn’t find it there. The manager didn’t have a clue and kept on saying housekeeping didn’t find it. Terrible experience overall. Too many red flags for a hotel located in the heart of kolkata.

    Travel Month: Jun 2022

    Room: Standard Room

    The Residency Hotel has replied on Tue Jun 14 18:12:03 IST 2022

    The attitude and language of guest was not good and purpose of stay was wrong.

    2.0

    Good place

    supriya m.loyalty-iconsolo

    Location was good. Food was not good as expected.

    Travel Month: May 2022

    Room: Standard Room

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    The Residency Hotel has replied on Tue Jun 14 18:14:20 IST 2022

    We have cooked only veg food and non-veg items is outsource.

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