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Review Of Hotel Gateway Continental

Dum Dum, Kolkata | 2.1 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • group
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    3.9
    Very Good

    907 Ratings

    excellent
    34%
    very good
    36%
    average
    18%
    poor
    7%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 3
    • 5
    • 5
    • 1
    • 3
    • 4
    • 5
    • 5

    Rating Categories

    • Location4.2
    • Cleanliness4.0
    • Room3.8
    • Food3.6
    • Hospitality4.2
    • Value For Money3.7
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    Review Summary

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    This property stands out for its prime location, just a short distance from Kolkata airport, making it an ideal spot for quick and convenient stays. Guests appreciate the cleanliness of the rooms and the helpful, courteous staff. The in-house restaurant serves good food, and the 24-hour room service is a plus for late-night arrivals.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    sarita.

    Had a comfortable stay at your hotel with all facilities like parking, foods, and polite behavior from all staff members.Thanks a lot.

    Travel Month: Nov 2025

    Room: Deluxe Double Room

    4.0

    Good Stay

    amit k.solo

    Near to airport nice place to stay.Very good overall. Clean rooms, friendly/responsive staff. Very close to the airport, making it ideal for transit or overnight stays.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Double Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:42:26 IST 2025

    Dear Mr. Amit Kumar, Thank you for choosing to stay with us and for sharing your kind review. We’re delighted to know you had a pleasant experience and appreciated our clean rooms, friendly staff, and convenient location near the airport. Your positive feedback truly motivates our team to continue delivering the best possible hospitality to our guests. We look forward to welcoming you again soon for another comfortable stay. Warm regards, Team Hotel Gateway Continental

    1.0

    Terrible Stay

    sanjay.

    Reception not good behaviour

    Travel Month: Oct 2025

    Room: Deluxe Double Room

    Hotel Gateway Continental has replied on Wed Oct 22 12:49:06 IST 2025

    Dear Sanjay, Thank you for your valuable feedback. It is very surprising to see that you faced such issues during your last stay with us. We have assigned a training manager for our team and provided required training for this. Trust you will allow us once again to serve you better. Would love to welcome you again near your next visit.

    4.0

    Good Stay

    captain p.solo

    The food is excellent and the staff is good. Its location is ideal, especially for travelers, as it's very close to the airport. I often use this hotel for transit.

    Travel Month: Aug 2025

    Room: Superior Double Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:44:01 IST 2025

    Dear Captain Premananda Rout, Thank you for your kind words and for choosing to stay with us again. We’re delighted to know you enjoyed our food, found our staff courteous, and appreciated our convenient location near the airport. It’s always a pleasure to host you, and we truly value your continued trust in us for your transit stays. We look forward to welcoming you back soon for another comfortable experience. Warm regards, Team Hotel Gateway Continental

    5.0

    Hotel near Kolkata

    tuhar m.family

    Affordable stay near Kolkata airport. staff very courteous and professional. checkin facility available 24x7.

    Travel Month: Aug 2025

    Room: Superior Double Room

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    Hotel Gateway Continental

    Dear Mr. Tuhar Mukherjee, Thank you for your excellent review and for taking the time to share your experience. We’re delighted to know you had a pleasant stay and appreciated our convenient location, cleanliness, and 24x7 check-in facility. Your kind words about our courteous and professional staff mean a lot to us—they inspire the entire team to continue providing exceptional service. We look forward to welcoming you again soon for another comfortable stay near the airport. Warm regards, Team Hotel Gateway Continental

    1.0

    Terrible Stay

    chuing l.

    Low hygeine, food quality below poor, room was stinky, bathroom very dirty. Extremely not satisfied.

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    Hotel Gateway Continental has replied on Thu Aug 14 16:11:41 IST 2025

    Respected sir we are very sorry that our everything did not meet your satisfaction. We have enquired about the matter. We found that there were no such occurrences that you reviewed. But only one incident was found that we can't describe over here . We just want to tell you further that we do not allow any kind of illegal or unsocial activities. Thank you.

    4.0

    Very good.

    tousif a.family with 1 kid

    Location is excellent. Pleasant stay. Well maintained hygiene. Helpful staff. Food quality is also good. The location is excellent. Pleasant stay. Well maintained hygiene. Helpful staff. Food quality is also good.

    Travel Month: Jul 2025

    Room: Deluxe Double Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:46:11 IST 2025

    Dear Mr. Tousif Ahmed, Thank you for your kind review and excellent ratings. We’re delighted to know you had a pleasant stay and appreciated our convenient location, cleanliness, food quality, and helpful staff. Your encouraging words mean a lot to us and motivate our team to continue delivering the best in comfort and hospitality. We look forward to welcoming you again soon for another enjoyable stay. Warm regards, Team Hotel Gateway Continental

    5.0

    Excellent Stay

    deepak c.solo

    location is good nearby airport, within 10 minutes walking distance. amenities and services are excellent I can not comments on food as I have taken food there

    Travel Month: Jun 2025

    Room: Deluxe Double Room

    Hotel Gateway Continental

    Dear Mr. Deepak Chakravarty, Thank you for sharing your excellent review and for rating us so highly. We’re delighted to know you enjoyed our convenient location near the airport and appreciated our amenities and services. We truly value your feedback and look forward to hosting you again soon. During your next visit, we’d be delighted if you tried our in-house dining options—we’re sure you’ll enjoy them just as much! Warm regards, Team Hotel Gateway Continental

    4.0

    Budget Friendly

    chandan c.business

    Near airport, budget friendly , Ac not working properly , service ok , room small, attached restaurant Near airport, budget friendly , Ac not working properly , service ok , room small, attached restaurant

    Travel Month: Jun 2025

    Room: Superior Triple Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:48:22 IST 2025

    Response from Team Hotel Gateway Continental: Dear Mr. Chandan Chowdhury, Thank you for taking the time to share your feedback. We’re glad to know you appreciated our convenient location, budget-friendly pricing, and attached restaurant. We sincerely apologize for the inconvenience you experienced with the air conditioning and room size. Your comments are valuable to us, and we’ve shared them with our team to ensure necessary improvements are made for a more comfortable stay next time. We appreciate your honest review and hope to have the opportunity to serve you better on your next visit. Warm regards, Team Hotel Gateway Continental

    4.0

    Good Stay

    sohanjyoti d.family

    Everything was fine, but A/C of our room no 105 did not work whole night. However we managed to sleep under full speed electric fan.

    Travel Month: Jun 2025

    Room: Deluxe Double Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:49:59 IST 2025

    Dear Ms. Sohanjyoti Das, Thank you for sharing your feedback. We’re glad to know you had an overall good stay and appreciated our cleanliness and location. We sincerely apologize for the inconvenience caused by the A/C in your room and appreciate your patience in managing the situation. Please be assured that our maintenance team has been informed to address this issue promptly. We hope to have the opportunity to welcome you back and provide a more comfortable experience next time. Warm regards, Team Hotel Gateway Continental

    4.0

    Good Stay

    koushik s.family with 1 kid

    Location is good, service is good, service quality is average, food quality is average, food is expensive, support and response is below average. There is a scope of improvement.

    Travel Month: Jun 2025

    Room: Superior Triple Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:50:37 IST 2025

    Dear Mr. Koushik Sen, Thank you for taking the time to share your valuable feedback. We’re glad to hear you appreciated our location and service. However, we regret that aspects such as food quality, pricing, and support did not fully meet your expectations. Please know that your comments have been shared with the relevant departments to help us improve and enhance the overall guest experience. We truly value your input and hope to have the opportunity to serve you better on your next visit. Warm regards, Team Hotel Gateway Continental

    5.0

    Excellent

    solo

    Whole crew viz front desk, house keeping, food , restaurant..... everything was awesome. Loved to stay there.

    Travel Month: Jun 2025

    Room: Superior Double Room

    Hotel Gateway Continental

    Thank you for your wonderful feedback and excellent ratings. We’re thrilled to hear that every aspect of your stay—from the front desk to housekeeping, food, and restaurant—was awesome. We loved having you stay with us and look forward to welcoming you back soon for another great experience. Warm regards, Team Hotel Gateway Continental

    3.0

    Average Stay

    swarnendu s.

    Food was good. Service and housekeeping are also good. Staff behaviour is also good.

    Travel Month: May 2025

    Room: Deluxe Double Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:55:33 IST 2025

    Thank you for your feedback, Swarnendu. We’re glad to know you enjoyed the food, service, housekeeping, and staff behavior during your stay. We appreciate your comments and hope to have the opportunity to provide you with an even better experience on your next visit. Warm regards, Team Hotel Gateway Continental

    5.0

    Very good place to live

    shiv s.family with 2 kids

    We were a group of 4 families who stayed at this property. The Location of the property is very near to the Airport and on the main road. You can easily find it. The food is very healthy, tasty and hygienic. The rooms of the hotel are very good. Rooms were very clean, neat and tidy. Rooms had all the necessary amenities you would wish to have, like AC, Fridge, Kettle. Biscuits, chocolates, cold drinks were kept in the fridge so that you can use as per your requirement and prices of those items were very reasonable. Bathrooms were very clean too, with hot and cold water. The service of all the staff was very good. All of them helped us. They were very cooperative and punctual. Thanks Hotel Gateway Continental.

    Travel Month: May 2025

    Room: Superior Triple Room|Deluxe Double Room|Superior Double Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:54:29 IST 2025

    Thank you for your wonderful review, Shiv. We’re delighted to hear that you and your group of families had a comfortable and enjoyable stay with us. It’s great to know you appreciated our location, clean rooms, amenities, tasty and hygienic food, and the helpfulness of our staff. Your kind words motivate our entire team to continue delivering excellent service. We truly appreciate your support and look forward to welcoming you again soon. Warm regards, Team Hotel Gateway Continental

    4.0

    Good Stay

    amit k.family with 1 kid

    Facilities

    Travel Month: May 2025

    Room: Deluxe Double Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:54:59 IST 2025

    Thank you for your feedback, Amit. We appreciate you choosing to stay with us and hope you found our facilities satisfactory. If there’s anything specific you would like to share or suggest, please feel free to let us know. We look forward to welcoming you again soon. Warm regards, Team Hotel Gateway Continental

    5.0

    Excellent Stay

    balajeevenkat r.business

    location is convenient Food quality was very good Amenities was also good services was excellent.

    Travel Month: May 2025

    Room: Deluxe Double Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:56:38 IST 2025

    Thank you for your wonderful feedback, BalajeeVenkat. We’re glad to hear that you found our location convenient and enjoyed the food quality, amenities, and excellent service. Your kind words encourage our team to continue providing the best experience to our guests. We look forward to welcoming you back soon for another excellent stay. Warm regards, Team Hotel Gateway Continental

    2.0

    Poor Stay

    girjesh j.

    Un hygienic condition. Dirty room and toilets.

    Travel Month: Apr 2025

    Room: Superior Double Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:57:17 IST 2025

    Dear Girjesh, We sincerely apologize for the unhygienic conditions you experienced during your stay. This is certainly not the standard we aim to maintain, and your feedback is taken very seriously. Please be assured that we have shared your concerns with our housekeeping and maintenance teams to ensure immediate corrective action. We hope to have the opportunity to welcome you back and provide you with a much improved experience. Warm regards, Team Hotel Gateway Continental

    5.0

    Excellent Stay

    kaushik h.

    location is good near the airport, room and toilet both are clean. good behaviour of staff

    Travel Month: Apr 2025

    Room: Superior Triple Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:57:51 IST 2025

    Thank you for your wonderful feedback, Kaushik. We’re pleased to hear that you appreciated our convenient location, clean rooms and toilets, and the good behavior of our staff. Your kind words inspire our team to continue delivering excellent service. We look forward to welcoming you again soon for another great stay. Warm regards, Team Hotel Gateway Continental

    5.0

    Excellent Stay

    sujit k.

    Hotel Location & facilities are so good ….

    Travel Month: Apr 2025

    Room: Superior Triple Room

    Hotel Gateway Continental has replied on Thu Oct 23 19:58:21 IST 2025

    Thank you for your positive feedback, Sujit. We’re glad to hear you enjoyed our hotel location and facilities. We look forward to welcoming you back soon for another excellent stay. Warm regards, Team Hotel Gateway Continental

    4.0

    very nice stay

    abhinav k.couple

    very nice for the price all basic amenities provided. very near to the airport so very less hastle to go to airport

    Travel Month: Mar 2025

    Room: Superior Double Room

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