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Review Of Super Collection O Green Leaf Near Acropolis Mall0123401234

East Kolkata Township, Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.3
    Average

    26 Ratings, 11 Reviews

    excellent
    19%
    very good
    8%
    average
    15%
    poor
    0%
    bad
    58%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 3
    • 5
    • 5
    • 5
    • 1
    • 1
    • 1
    • 1

    Rating Categories

    • Location3.0
    • Value For Money3.0
    • Facilities3.0
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the staff's good behavior and the nice environment. However, many have raised concerns about extra charges, cleanliness issues, and a lack of proper facilities. Rooms have old walls and bedsheets were reported as dirty. Complaints regarding unfulfilled promises about complimentary breakfast and insufficient housekeeping were common, affecting the overall experience negatively.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    nagraj d.

    Ok. Ok

    Travel Month: Nov 2024

    Room: Classic

    1.0

    Terrible Stay

    shamsher s.family

    They charge m twice as i booked my hotel they refused it and said to pay 1100 there and said that i will get a refund but i didn't get any refund and they also that we don't get booking

    Travel Month: Jan 2024

    Room: Classic

    1.0

    Terrible Stay

    tezvrat k.

    The hotel collection o hotel green leaf demanded me for extra charges 300 to book the room. Which i paid. Which receipt is attached. I also complain to this to make my trip but issue not solved. The make my trip said that please provide bill from hotel, which the hotel not provided us.

    Travel Month: Nov 2023

    Room: Classic

    4.0

    Good Stay

    tezvrat k.family

    Nice, it should be more facilitated, walls of the room very old. It should be renovated. It will attract your guest. Staff behaved well. Nice environment to stay.

    Travel Month: Nov 2023

    Room: Classic

    1.0

    Very bad experience

    sudhanshu k.business

    Bedsheet and pillow cover is very dirty and no besin and shop in bathroom also towel was very dirty

    Travel Month: Nov 2023

    Room: Classic

    1.0

    Terrible Stay

    amit k.

    Already discussed with your executive. Na

    Travel Month: Sep 2023

    Room: Classic

    1.0

    Terrible Stay

    arik s.

    The people at the hotel asked for extra money and were very ill behaved.

    Travel Month: Jun 2023

    Room: Classic

    3.0

    asked for more money after full payment

    usasi m.family

    after reaching the hotel.. had informed earlier in the morning about our arrival.. room was not clean had a heavy smoke odour... ihv smoke problem... bedsheets were not clean so were the pillow cover.. but were changed when asked... asked for money while checkin although I had paid fully . my stay mentioned complimentary breakfast included they refused us of such thing. They even did not acknowledge .

    Travel Month: May 2023

    Room: Classic

    Super Collection O Green Leaf Near Acropolis Mall has replied on Wed May 31 16:20:33 IST 2023

    Thanks for sharing your valuable feedback, Misra! We will surely work on this to enhance your experience in the future. Regards, Joey

    1.0

    Terrible Stay

    pooja b.loyalty-iconbusiness

    Shame on to make my trip. It's worst app i ever experienced. If you didn't tied up with the hotel how come you show this price. You showed me the rate is 623 and suddenly the hotel people no we didn't tied up with mmt if you want to stay pay 1300 i mean seriously. The worst app i won't recommend this app to anyone.

    Travel Month: May 2023

    Room: Classic

    Super Collection O Green Leaf Near Acropolis Mall has replied on Wed May 31 16:17:39 IST 2023

    Hi, Pooja! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

    3.0

    Average Stay

    ashok d.

    Ok. Hotel was not clean, toilet was dirty enough

    Travel Month: Apr 2023

    Room: Classic

    Super Collection O Green Leaf Near Acropolis Mall has replied on Wed May 31 16:03:11 IST 2023

    Never meant to disappoint you, Ashok! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dipak

    5.0

    Excellent customer care and my experience

    bicky t.solo

    Very good experience for your support

    Travel Month: Feb 2023

    Room: Classic

    Super Collection O Green Leaf Near Acropolis Mall has replied on Tue Mar 07 05:24:40 IST 2023

    Hey b icky thakur, your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, pravin

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