Super Townhouse Oak Ballygunge Formerly Hotel Lovelock

Room was very nice and comfortable. The only problem was with the food as the food was not up to the mark but we enjoyed the stay

I am writing to express my disappointment regarding my recent stay at LockLock Hotel, which I had booked through MMT. The service and condition of the room were extremely poor and unacceptable. No drinking water bottle was provided in the room The AC was not working The room phone was dead The walls were damp The bedsheet was dirty I have booked many times via MMT in the past, but this experience has left me very dissatisfied. I request you to take strict action against the hotel and provide compensation for the inconvenience caused. Otherwise, I will have to stop using MMT for future bookings.

Everything worked perfectly throughout stay. Room maintenance was excellent quality. Staff responded quickly to any requests.

We felt so welcome from check-in to checkout. Good room service and comfortable bed. Perfect for couples.

All staff trained well and courteous. Room maintenance was excellent and prompt. WiFi support was available when needed.

For the price we paid this was a good choice. Room was clean and staff was friendly. Everything we needed was there for us.

As a solo traveler I felt comfortable here. Staff were friendly and room was just right for one person. Good location too.

Not maintain property bed head are damaged ac not working , cleaning not properly plz maintain property because I came many time but first time this experience.

Awesome majedar full mauj acchai hia woh jhage thk h room ac-chi h ac bhi h tv bhi h

Very bad hotel dont vista ever full money waste avoid to book! they will not allow you to take any food they need physical id for checking even u have dig i locker

I had 100% refundable cancelation till 12p. M. They got us waiting and after 12 pm they started the check in process and told us that we have to pay extra 515- to check in. Rooms are not properly cleaned, wet floor, small bed, food was bellow average and comparatively costly. Rooms are also not value for money. Recommended to avoid booking this hotel.

Very poor condition hotel staff very rood room's very small location inside half kilometers far road no taxi facility very very very 3rd class don't stay there anyone please

I did my booking and made my payment and during checking in they said that they are sold out and didn't allowed to check in

The room is not good at all. It was not properly cleaned. There was dirt on the floor. They charged 40 rs for a 20 rs mrp water bottle. I will never recommend this hotel.

Nice experience overall. Well furnished clean rooms and washrooms. Safety and hygiene was upto the mark!

Not properly maintained their room and washroom not even giving me the bathing kit and dental as well, and they’re charging for 2hrs that was not worth it for me.

Staff is very well behaved. Food is great. Toilet is clean. Room is disappointing as it isn't managed properly. It's not half as good as the pictures depict. Heads up- free breakfast may be tricky. At time of check in we were told that we would get complimentary breakfast and could choose freely from the menu. Today morning after ordering they told us that a loo pratha and chicken sandwich would be chargeable. We paid.

we really enjoyed excellent service provided we wish to visit again and again felt safe n secure please keep continue like this Services 🙏

It was nice stay over all, really enjoyed. Everything was perfect, room was clean, we'll maintained, food quality was also good.

At that price room was not good