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You are booking hotel for more than 30 days

Review Of IBIS Pune Viman Nagar - An Accor Brand0123401234

Viman Nagar, Pune | 3.1 km drive to Pune International Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.7
    Very Good

    3042 Ratings

    excellent
    31%
    very good
    32%
    average
    20%
    poor
    9%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 4
    • 5
    • 4
    • 4
    • 4
    • 5
    • 1
    • 2

    Rating Categories

    • Location4.0
    • Cleanliness4.1
    • Room3.7
    • Food3.7
    • Hospitality3.8
    • Value For Money3.6
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    Reviews Summary

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    The property offers a convenient location near the airport and Phoenix Mall, making it appealing for travelers. Guests appreciate the cleanliness and prompt service from staff, highlighting the breakfast as a decent spread. However, consistent complaints point to cramped room sizes and compact bathrooms, resembling those on a train. The lack of assistance with luggage and issues with room service leave room for improvement. Overall, it seems like a budget-friendly option for short stays focused on convenience.

    Sort by:

    Positive first
    5.0

    GOOD STAY

    deepak g.business

    Good Stay, Decent food, neat rooms over all very good, good location, friendly staff, overall good stay

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Fri Sep 26 12:40:08 IST 2025

    Dear Deepak, Thank you for taking out time and posting a review about Ibis Pune Viman Nagar on Google. We appreciate your comments regarding your experience at the Ibis Pune Viman Nagar I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Kiron Nair General Manager

    4.0

    Good Stay

    sonali s.solo

    small but cute hotel especially the lobby...the amenities and the captions are catchy...just the bed was extremely uncomfortable...they put an additional badly fitting mattress on top of the original...which is not a good idea...apart from that all was good

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Fri Sep 26 13:02:30 IST 2025

    Dear Sonali, Thank you for taking out time and posting a review about Ibis Pune Viman Nagar on Google. We appreciate your comments regarding your experience at the Ibis Pune Viman Nagar I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Kiron Nair General Manager

    4.0

    Good Stay

    srivathsava b.couple

    amenities, food and services are good. but I don't feel comfortable with the wash rooms. as an Indian, I expect a pump is wash room with proper shower. but in this, we have only handsome shower and no pumps. also, the bathrooms are very small. as far as I can understand , it will b good only for business stays, not for family stays.

    Travel Month: Sep 2025

    Room: Standard Queen Room

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    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Sep 23 13:45:08 IST 2025

    Dear Mr. Bommishetty, Thank you for sharing your experience at ibis Pune Viman Nagar. Our guest's satisfaction is paramount for us, and we endeavor to consistently provide high level of services for our valued guests. Our room and bathroom sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our guests at very competitive prices as compared to similar hotels in the city. Thank you again for rating us and hope you give us the opportunity to host you at Ibis Pune Viman Nagar. Regards, Kiron Nair General Manager

    1.0

    Terrible Stay

    haresh b.business

    I got handicapped room because the hotel was full, the room was so small and toilet was terrible. After arguing with the manager, he just ignored me since I have already paid for the room.

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Sep 23 13:42:06 IST 2025

    Dear Mr. Bhanushali, We appreciate your feedback and truly regret the inconvenience caused to you during your recent stay with us. The room was allotted to you as it was the last available rooms with us. Our room and bathroom sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our guests at very competitive prices as compared to similar hotels in the city, be it a room reserved for specially abled guests. Conscious that any explanation cannot completely erase the unsatisfying experience you have been through; I hope you will give us another opportunity to serve you better and regain your confidence in ibis Pune Viman Nagar. Regards, Kiron Nair General Manager

    3.0

    Average experience. Pricey

    harsh s.solo

    Well. This was my first time so I did not knew what to expect. The room was pretty small. The washroom is ok. A different concept then usual.

    Travel Month: Sep 2025

    Room: Standard Twin Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Sun Sep 14 13:54:09 IST 2025

    Dear Harsh, We appreciate your feedback and truly regret the inconvenience caused to you during your recent stay with us. Our room and bathroom sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our guests at very competitive prices as compared to similar hotels in the city. The team at ibis Pune Viman Nagar looks forward to welcoming you back in the near future. Regards, Kiron Nair General Manager

    4.0

    Nice Stay

    jaysheel g.business

    Location is good, Room is good, Food is average. On ground floor they have Table tennis and couple of games. Rooms are nice and spacious.

    Travel Month: Sep 2025

    Room: Superior Queen Room with Higher Floor

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    IBIS Pune Viman Nagar - An Accor Brand has replied on Sun Sep 14 13:55:00 IST 2025

    Dear Jaysheel, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at Ibis Pune Viman Nagar looks forward to welcoming you back in the near future. Regards, Kiron Nair General Manager

    3.0

    Average Stay

    archana g.

    All services were good 👍

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Thu Sep 11 18:05:33 IST 2025

    Dear Archana, Thanks for the feedback. Regards, Kiron Nair General Manager

    5.0

    Excellent Stay

    anand k.solo

    Nice stay and food quality is good. Staff is co-operative

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Sep 09 13:12:56 IST 2025

    Dear Anand, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at Ibis Pune Viman Nagar looks forward to welcoming you back in the near future. Regards, Kiron Nair General Manager

    4.0

    Good Stay

    vishwadeep m.couple

    Excellent staff behaviour at reception and also at the entrance by the security. The only thing I wasn't happy about the stay was that I had to pay for requesting plates and spoons cz the menu was limited and found too expensive due to which food had to be ordered from other restaurants and had to pay to get plates to eat my food in. Rest everything was good not to take away the staff was excellent.

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Mon Sep 08 15:29:09 IST 2025

    Dear Mr. More, I am delighted to hear that the hotel and its services exceeded your expectations. Your positive feedback has been shared with the team and it will certainly act as a source of motivation for us. Charging for plates/cutlery & glassware without ordering our services help us cover the cost of supplies, resources involved and sanitization charges. Our ala-carte menus offer varied option to cater to our guests and have been designed after extensive guest surveys. The menu has been priced very competitively inline with the offerings. Nonetheless, we humbly accept your feedback and will indeed revisit our A La Carte options. We look forward to more opportunities of welcoming you to experience our true ibis hospitality. Regards, Kiron Nair General Manager The team at Ibis Pune Viman Nagar looks forward to welcoming you back in the near future."

    5.0

    Excellent Stay

    janya j.

    Service is very good All employee is very humble food service also very fresh facilities also very good

    Travel Month: Aug 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Thu Sep 04 12:28:44 IST 2025

    Dear Janya, Thank you for your detailed feedback. I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at Ibis Pune Viman Nagar looks forward to welcoming you back in the near future. Regards, Kiron Nair General Manager

    1.0

    Horrible stay

    ajay l.family

    the location of the hotel is great. the check in staff warm and welcoming despite a checkin of 2 am - yes am not pm. but that's it. everything was downhill. being first allottee a room that didn't open, to them being explained by staff how to use a keycard( which I would have atleast 100s of times), then provided another keycard for the same room and finally being given a new room without any explanation it all seemed a big hassle for a hotel charging almost 6k per room. The room itself - smaller than a matchbox, with literally no air circulation- took us atleast half an hour to gain our breaths. the room was clean but had it not been 3 am by the time we finally checked into our room, I would have left the hotel for another place. the icing on the cake was waking up to no toiletries ( not even a toothpaste - maybe iam asking too much from a room that charges 6k a night) and the electric kettle not working to even warm up water. if you want a room to simply sleep in for the night and don't mind the price, this is a good hotel with only about 10 minutes from the airport. for anything else, look elsewhere

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand

    Dear Mr. Lakshman, We appreciate your feedback and truly regret the inconvenience caused to you during your recent stay with us because of the malfunction of the room key and electric kettle. We will surely look into the workings of the same. Our room and bathroom sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our guests at very competitive prices as compared to similar hotels in the city. Being an economy brand we do not provide shaving and dental kit in the room, however for our guest’s convenience it is made available in the room over a call. I do hope that you will not allow this to mar your opinion of the hotel and will give us another opportunity to serve you better Regards, Kiron Nair General Manager

    1.0

    Luggage challenges and lack of assistance

    nk s.couple

    Very small rooms and bathrooms: Multiple guests described the rooms—and especially bathrooms. Some found the staff unhelpful or “pathetic,” particularly at the front desk.

    Travel Month: Aug 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Thu Sep 04 12:23:34 IST 2025

    Dear Mr. Sahoo, We appreciate your feedback and truly regret the inconvenience caused to you during your recent stay with us. Our room and bathroom sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our guests at very competitive prices as compared to similar hotels in the city. Further to your feedback about the issues experienced by you, we have introduced strong corrective and training measures to ensure that our guests’ stays with us are most pleasant. Regards, Kiron Nair General Manager

    5.0

    Excellent Stay

    deepak b.

    Stayed at Ibis Hotel Viman Nagar, Pune. Stay was decent, but I missed some facilities – no bathroom gown, small bathroom, no outdoor seating for coffee/tea/smoking, average food, and no candlelight dinner option.

    Travel Month: Aug 2025

    Room: Standard Twin Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Sep 02 11:41:49 IST 2025

    Dear Mr. Bhange, Thanks for taking out time to write back to us regarding your stay with us. It's our pleasure to note your token of appreciation. Our room and bathroom sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our guests at very competitive prices as compared to similar hotels in the city. Being an economy brand, we do not provide the facilities like bathrobe. We do have a seating area outside the restaurant where guest can have their tea/ coffee or smoke. Maybe you can explore the same on your next visit. We look forward to welcoming you again soon. Regards, Kiron Nair General Manager

    3.0

    Average Stay

    sandeep s.solo

    Room size very small. Bathroom are not comfortable. Very less option in breakfast. Rest cleaning is very good. Staff very behave is also helpful & polite. Overall it is Ok.

    Travel Month: Aug 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Sat Aug 30 12:21:59 IST 2025

    Dear Sandeep, Our rooms and bathrooms are designed after extensive market surveys with the intention of best utilization of space. This allows us to deliver our promise of “wellbeing at the best price” with very competitively priced rooms. We are happy to note your affirmation about the staff and service. Regards, Kiron Nair General Manager

    3.0

    Average Stay

    rahul.

    According to the charges taken for the room, the room was very small, and the bed was also too small for two people. The service provided was the same as what you would get in a small hotel.

    Travel Month: Aug 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Mon Aug 18 15:40:19 IST 2025

    Dear Rahul, We appreciate your feedback and truly regret the inconvenience caused to you during your recent stay with us. Our room and bathroom sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our guests at very competitive prices as compared to similar hotels in the city. I do hope that you will not allow this to mar your opinion of the hotel and will give us another opportunity to serve you better. Regards, Kiron Nair General Manager

    5.0

    Stay at IBIS Viman Nagar

    afroz h.family with 2 kids

    location was good. The staff were exceptionally welcoming and attentive, ensuring a smooth check-in process. My room was immaculately clean and comfortable, providing a great space to relax. I particularly enjoyed the delicious and varied breakfast spread at the in-house restaurant.

    Travel Month: Aug 2025

    Room: Standard Twin Room

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    IBIS Pune Viman Nagar - An Accor Brand has replied on Mon Aug 18 15:37:40 IST 2025

    Dear Alfroz, Thank you for the appreciative comments about your experience at our hotel. At Ibis Pune Viman Nagar, we take immense pride in our services and I am glad to know that you enjoyed your stay at the hotel. I am sure that this feedback will serve as an encouragement to all our team members. The team at the hotel and I look forward to more opportunities of welcoming you back. Regards, Kiron Nair General Manager

    4.0

    Good Stay

    aman g.

    The hotel is old, the management is somehow trying to keep it in its place but its tearing apart. The staff was good but at a pricing it offers it could be much better, the jet spray was not functional, the air conditioner control was more like dummy board with no change output even after setting its temperature

    Travel Month: Aug 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Mon Aug 18 15:36:06 IST 2025

    Dear Aman, I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concerns raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in Ibis Pune Viman Nagar.

    4.0

    Good Stay

    raj k.couple

    nice service happy environment clean and tidy and well mannered staff happy. Will visit again for sure

    Travel Month: Aug 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Aug 05 14:57:05 IST 2025

    Dear Guest, We express our gratitude to you for opting to stay with us recently and writing this wonderful review. We are very happy to know that your stay was marked with positive experiences throughout. Your kind acknowledgement of our services is what drives us to offer a comfortable stay to our guests and has certainly motivated our talents to work even hard in the future. Regards, Kiron Nair General Manager

    3.0

    Average Stay

    prashant.family

    The hotel is pretty average. The bathroom in the hotel is like one in Airplanes. I would say this hotel is more for individual travelling and don't have to spend much time at hotel The hotel is pretty average. The bathroom in the hotel is like one in Airplanes. I would say this hotel is more for individual travelling and don't have to spend much time at hotel.

    Travel Month: Jul 2025

    Room: Standard Twin Room with Extra Benefits

    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Aug 05 14:56:16 IST 2025

    Dear Prashant, It is with sincere regret that I note your dissatisfaction with our service & facilities. Ibis is a standardized product and our rooms’ sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our valued guests at very competitive prices as compared to similar hotels in the city. We look forward to more opportunities of serving you with our true ibis hospitality. Regards, Kiron Nair General Manager

    3.0

    Average Stay

    bhawna t.family

    We are truly disappointed with the room service and management response. Despite multiple requests and repeated efforts to convince the staff for a room change due to genuine concerns, they have been uncooperative and unwilling to help. Instead of resolving the issue, they continued to make excuses and turned it into an unnecessary issue. We expected better support and hospitality, but unfortunately, the experience has been quite frustrating.

    Travel Month: Jul 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Aug 05 14:53:35 IST 2025

    Dear Ms. Thakur, It is with sincere regret that I noted your dissatisfaction with our services and facilities. I apologize for the unfortunate circumstances of your recent stay at our hotel and would like to state that this is by no means indicative of the service standards of Ibis Pune Viman Nagar. Could we request you to share your exact concerns with the hotel so that we can work towards rectifying the same. I truly hope you will give us another opportunity to serve you better and regain your confidence in Ibis Pune Viman Nagar. Regards, Kiron Nair General Manager

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