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Review Of IBIS Pune Viman Nagar - An Accor Brand0123401234

Viman Nagar, Pune | 3.1 km drive to Pune International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    3067 Ratings

    excellent
    31%
    very good
    32%
    average
    20%
    poor
    9%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 5
    • 2
    • 4
    • 4
    • 4
    • 4
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness4.1
    • Room3.7
    • Food3.7
    • Hospitality3.8
    • Value For Money3.6
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    Review Summary

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    The property is conveniently located near the airport and malls, making it a great choice for business travelers. Guests appreciate the friendly and helpful staff, as well as the cleanliness throughout. However, several reviews highlight small room sizes, cramped bathrooms, and below-average food quality. Breakfast options were mentioned as limited, with some inconsistency in service speed.

    Sort by:

    Positive first
    5.0

    Cozy and comfortable stay

    swapna p.solo

    Clean, comfortable, secure place to stay in Viman Nagar. Breakfast is good. Walking distance from Phoenix mall.I really admire the sustainable practice of glass bottles instead of the plastic ones.

    Travel Month: Oct 2025 (5-Night Stay)

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Nov 04 09:44:46 IST 2025

    Dear Swapna, We express our gratitude to you for opting to stay with us recently and writing this wonderful review. We are very happy to know that your stay was marked with positive experiences throughout. Your kind acknowledgement of our services is what drives us to offer a comfortable stay to our guests and has certainly motivated our talents to work even hard in the future. Regards, Kiron Nair General Manager

    4.0

    Good Stay

    sumit k.solo

    Ok

    Travel Month: Oct 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Nov 04 09:44:34 IST 2025

    Dear Sumit We express our gratitude to you for opting to stay with us recently and writing this wonderful review. We are very happy to know that your stay was marked with positive experiences throughout. Your kind acknowledgement of our services is what drives us to offer a comfortable stay to our guests and has certainly motivated our talents to work even hard in the future. Regards, Kiron Nair General Manager

    4.0

    Decent hotel but price is high.

    prashant k.solo

    Location is favourable for me and cleaning service is nice . Breakfast is very average and it is better not to add breakfast. No channels are working in TV .

    Travel Month: Oct 2025 (6-Night Stay)

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Nov 04 09:44:24 IST 2025

    Dear Prashant, We express our gratitude to you for opting to stay with us recently and writing this wonderful review. We are very happy to know that your stay was marked with positive experiences throughout. Your kind acknowledgement of our services is what drives us to offer a comfortable stay to our guests and has certainly motivated our talents to work even hard in the future. Regards, Kiron Nair General Manager

    4.0

    Comfortable stay with great service

    madan k.solo

    The stay was very comfortable and relaxing. The property was easy to locate and had a peaceful environment. The rooms were clean, well-maintained, and spacious. Staff were polite and helpful throughout the stay.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Standard Queen Room

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    IBIS Pune Viman Nagar - An Accor Brand has replied on Wed Oct 15 16:14:05 IST 2025

    Dear Mr. Kabadi, Thank you for taking the time to share your comments with us. I am delighted to know that you had a pleasant stay with us and particularly value our services. Your appreciation for cleanliness and hygiene has been humbly received as it is the most vital and important precaution in the recent situation. I am very pleased to know that the service provided by our staff was to your liking. I am sure that your feedback will serve as a source of motivation for all our team members. Also your compliments about our staff brings immense happiness to me and I am sure they would feel very motivated after reading your lovely feedback. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a memorable experience. Regards, Kiron Nair General Manager

    2.0

    Smelly AC

    kailash g.business

    staff , rooms and location were okay but the AC wasn't cleaned so the room was smelling due to moisture and causing problems in breathing. Once the room was changed. after changing another room was a little bit better. at the time of check out, no feedback request from the front desk.

    Travel Month: Oct 2025

    Room: Standard Queen Room

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    IBIS Pune Viman Nagar - An Accor Brand has replied on Mon Oct 13 12:18:47 IST 2025

    Dear Kailash, I thank you for taking the time to provide us invaluable feedback on Make My Trip regarding your stay at Ibis Pune Viman Nagar. I can assure you that your experience was certainly not reflective of our usual standards of service and would request for an opportunity to welcome you back to showcase the true ibis hospitality. Regards, Kiron Nair General Manager

    4.0

    Great Stay

    chandni k.business

    Great stay! Polite staff and excellent service. Highly recommended for business travel. My 5 days was amazing here.

    Travel Month: Oct 2025 (5-Night Stay)

    Room: Standard Twin Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Mon Oct 13 12:12:20 IST 2025

    Dear Chandani, I am delighted to hear that the hotel and its services exceeded your expectations. Your positive feedback has been shared with the team and it will certainly act as a source of motivation for us. The team at Ibis Pune Viman Nagar looks forward to welcoming you back in the near future. Regards, Kiron Nair General Manager

    3.0

    Dhule Trip Sep 2025

    mukesh g.business

    Room was not upto the mark, it was completely opposite of my previous experience. Room No 210 was renovated and not cleaned properly, Door lock, washroom not upto the mark. Room was not upto the mark, it was completely opposite of my previous experience. Room No 210 was renovated and not cleaned properly, Door lock, washroom not up to the mark.

    Travel Month: Sep 2025

    Room: Standard Twin Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Wed Oct 15 16:16:32 IST 2025

    Dear Mukesh, Thank you so much for taking the time to share your feedback regarding your recent stay at ibis Pune Viman Nagar. I sincerely apologies on behalf of the hotel for the serious lapses that occurred during your stay with us. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression. I assure you that I have taken necessary corrective measures to ensure that such errors are not repeated in future. I am truly sorry about what happened on your most recent visit. I know that an apology cannot change your perception, but given an opportunity it will be our endeavour to prove our commitment to excellence and remain your preferred hotel in Pune. Regards, Kiron Nair General Manager

    3.0

    Average Stay

    rajnish p.

    Food was okay. Staff was average and the room ambience was also okay. They need to work on more customer friendly staff and upgrade their customer service level.

    Travel Month: Oct 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Wed Oct 15 15:20:43 IST 2025

    Dear Rajnish, Thank you for taking out the time to post your rating on this platform. As always, it concern team with regard your feedback and the same has been addressed. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a memorable experience. Regards, Kiron Nair General Manager

    2.0

    i had a bad terrible experience

    om p.couple

    Room was so small television and ac was not working staff of reception was so rude i was force to go down to take my food delivery

    Travel Month: Oct 2025

    Room: Standard Queen Room

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    IBIS Pune Viman Nagar - An Accor Brand has replied on Mon Oct 13 12:25:25 IST 2025

    Dear Om, We appreciate your feedback and truly regret the inconvenience caused to you during your recent stay with us. Our room and bathroom sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our guests at very competitive prices as compared to similar hotels in the city. I have shared your feedback with the Chief Engineer on the effectiveness of the air conditioning and the TV and it's being carefully looked at. We do not have porter service at the hotel, and we do not allow outside delivery agents up on the floors keeping in mind guest's and property's security in mind hence the guest has to come down to collect his own food deliverables at the main gate. Regards, Kiron Nair General Manager

    4.0

    Good Stay

    mohan b.

    Food, location, and restaurant service were good. Room service was slow. The wash room was too small.

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Sun Oct 05 19:28:08 IST 2025

    Dear Mohan, We express our gratitude to you for opting to stay with us recently and writing this wonderful review. We are very happy to know that your stay was marked with positive experiences throughout. Your kind acknowledgement of our services is what drives us to offer a comfortable stay to our guests and has certainly motivated our talents to work even hard in the future. Regards, Kiron Nair General Manager

    4.0

    good

    vinnati m.solo

    Good hotel, good location, good food, good service and good staff ......

    Travel Month: Aug 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Sun Oct 05 19:27:32 IST 2025

    Dear Vinnati, We express our gratitude to you for opting to stay with us recently and writing this wonderful review. We are very happy to know that your stay was marked with positive experiences throughout. Your kind acknowledgement of our services is what drives us to offer a comfortable stay to our guests and has certainly motivated our talents to work even hard in the future. Regards, Kiron Nair General Manager

    5.0

    GOOD STAY

    deepak g.business

    Good Stay, Decent food, neat rooms over all very good, good location, friendly staff, overall good stay

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Fri Sep 26 12:40:08 IST 2025

    Dear Deepak, Thank you for taking out time and posting a review about Ibis Pune Viman Nagar on Google. We appreciate your comments regarding your experience at the Ibis Pune Viman Nagar I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Kiron Nair General Manager

    4.0

    Good Stay

    sonali s.solo

    small but cute hotel especially the lobby...the amenities and the captions are catchy...just the bed was extremely uncomfortable...they put an additional badly fitting mattress on top of the original...which is not a good idea...apart from that all was good

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Fri Sep 26 13:02:30 IST 2025

    Dear Sonali, Thank you for taking out time and posting a review about Ibis Pune Viman Nagar on Google. We appreciate your comments regarding your experience at the Ibis Pune Viman Nagar I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Kiron Nair General Manager

    4.0

    Good Stay

    srivathsava b.couple

    amenities, food and services are good. but I don't feel comfortable with the wash rooms. as an Indian, I expect a pump is wash room with proper shower. but in this, we have only handsome shower and no pumps. also, the bathrooms are very small. as far as I can understand , it will b good only for business stays, not for family stays.

    Travel Month: Sep 2025

    Room: Standard Queen Room

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    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Sep 23 13:45:08 IST 2025

    Dear Mr. Bommishetty, Thank you for sharing your experience at ibis Pune Viman Nagar. Our guest's satisfaction is paramount for us, and we endeavor to consistently provide high level of services for our valued guests. Our room and bathroom sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our guests at very competitive prices as compared to similar hotels in the city. Thank you again for rating us and hope you give us the opportunity to host you at Ibis Pune Viman Nagar. Regards, Kiron Nair General Manager

    1.0

    Terrible Stay

    haresh b.business

    I got handicapped room because the hotel was full, the room was so small and toilet was terrible. After arguing with the manager, he just ignored me since I have already paid for the room.

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Sep 23 13:42:06 IST 2025

    Dear Mr. Bhanushali, We appreciate your feedback and truly regret the inconvenience caused to you during your recent stay with us. The room was allotted to you as it was the last available rooms with us. Our room and bathroom sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our guests at very competitive prices as compared to similar hotels in the city, be it a room reserved for specially abled guests. Conscious that any explanation cannot completely erase the unsatisfying experience you have been through; I hope you will give us another opportunity to serve you better and regain your confidence in ibis Pune Viman Nagar. Regards, Kiron Nair General Manager

    3.0

    Average experience. Pricey

    harsh s.solo

    Well. This was my first time so I did not knew what to expect. The room was pretty small. The washroom is ok. A different concept then usual.

    Travel Month: Sep 2025

    Room: Standard Twin Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Sun Sep 14 13:54:09 IST 2025

    Dear Harsh, We appreciate your feedback and truly regret the inconvenience caused to you during your recent stay with us. Our room and bathroom sizes are standard globally and have been designed after extensive market survey, ensuring maximum utilization of available space. This allows us to offer rooms to our guests at very competitive prices as compared to similar hotels in the city. The team at ibis Pune Viman Nagar looks forward to welcoming you back in the near future. Regards, Kiron Nair General Manager

    4.0

    Nice Stay

    jaysheel g.business

    Location is good, Room is good, Food is average. On ground floor they have Table tennis and couple of games. Rooms are nice and spacious.

    Travel Month: Sep 2025

    Room: Superior Queen Room with Higher Floor

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    IBIS Pune Viman Nagar - An Accor Brand has replied on Sun Sep 14 13:55:00 IST 2025

    Dear Jaysheel, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at Ibis Pune Viman Nagar looks forward to welcoming you back in the near future. Regards, Kiron Nair General Manager

    3.0

    Average Stay

    archana g.

    All services were good 👍

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Thu Sep 11 18:05:33 IST 2025

    Dear Archana, Thanks for the feedback. Regards, Kiron Nair General Manager

    5.0

    Excellent Stay

    anand k.solo

    Nice stay and food quality is good. Staff is co-operative

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Tue Sep 09 13:12:56 IST 2025

    Dear Anand, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at Ibis Pune Viman Nagar looks forward to welcoming you back in the near future. Regards, Kiron Nair General Manager

    4.0

    Good Stay

    vishwadeep m.couple

    Excellent staff behaviour at reception and also at the entrance by the security. The only thing I wasn't happy about the stay was that I had to pay for requesting plates and spoons cz the menu was limited and found too expensive due to which food had to be ordered from other restaurants and had to pay to get plates to eat my food in. Rest everything was good not to take away the staff was excellent.

    Travel Month: Sep 2025

    Room: Standard Queen Room

    IBIS Pune Viman Nagar - An Accor Brand has replied on Mon Sep 08 15:29:09 IST 2025

    Dear Mr. More, I am delighted to hear that the hotel and its services exceeded your expectations. Your positive feedback has been shared with the team and it will certainly act as a source of motivation for us. Charging for plates/cutlery & glassware without ordering our services help us cover the cost of supplies, resources involved and sanitization charges. Our ala-carte menus offer varied option to cater to our guests and have been designed after extensive guest surveys. The menu has been priced very competitively inline with the offerings. Nonetheless, we humbly accept your feedback and will indeed revisit our A La Carte options. We look forward to more opportunities of welcoming you to experience our true ibis hospitality. Regards, Kiron Nair General Manager The team at Ibis Pune Viman Nagar looks forward to welcoming you back in the near future."

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