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Bopodi, Pune
59 Ratings, 30 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Orchid Platinum has a mixed bag of reviews. Guests appreciate the friendly staff, clean rooms, and good location. However, issues like poor service, non-functional lifts, and no breakfast have been highlighted. Some rooms faced cleanliness issues and cockroach sightings. While it might suit couples, the lack of family-friendly facilities is a concern for many.
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Poor Stay
Orchid platinum hotel has bad services
Room: Deluxe Room
Terrible
It's only for couples to stay/spend time for sometime, non other things as hotels giving facilities. 0 facilities available
Room: Deluxe Room
Terrible Stay
The place is horrible. I had booked stay with breakfast and had paid for that but didn't get any breakfast, want refund. Dirty bedsheets and linen. Behaviour of staff is bad. Pols take this place off make my trips, your ratings will go down with this place. I want a refund of the amount which i paid for breakfast. They never served any breakfast, asked me to get it from make my trip. If they don't have such provision, why does make my trip have this option and takes money from customers?
Room: Deluxe Room
Excellent Stay
The rooms are clean, the stuff is friendly, i liked staying in orchids
Room: Deluxe Room
Poor Stay
The rooms were not clean, there were water leaks in the bathroom, the ceiling of the room was in very bad condition, and there was a group of boys who were very disturbing and loud and we couldn't sleep properly because of them.
Room: Deluxe Room
Pathetic service
No breakfast available tv was also not working poor service
Room: Classic (2X)
Cockroach infested rooms!
soloTerrible stay! cockroaches kept roaming on bed throughout the night. Dirty bathroom
Room: Classic (2X)
Stay if you like cockroaches for company
businessThe room and bathroom was infected with cockroaches, and they were least bothered to do anything.
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Tue Mar 10 13:34:57 IST 2020
Sincere apologies, Manojj! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Shreya!
Nice but need to improve
Pros: Location, reachability, spacious, easy check-in, value for money. Cons: No 24*7 food available, breakfast not good, no kettle/hair dryer etc. available, lift not working.
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Fri Feb 28 13:19:55 IST 2020
Thank you for letting us know about this, Ankit. Your feedback helps us get better. We re looking into this issue and hope to solve it promptly and accurately. Regards, Poorav!
Stayed from 20 to 22 Feb, at Boondi, location good
familyAs we are 68 and 63 years old faced problem for lift. It was out of order.
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Wed Feb 26 07:41:07 IST 2020
Hi, ram! We are extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Navneet
Nice hotel
Nice stay, clean rooms, friendly staff and food also available after 6 pm.
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Fri Jan 24 12:55:28 IST 2020
Charmed to See you loved our services, Shubham. Have a pleasant day ahead) regards, Pallavi!
Nice hotel
Nice hotel, good security, couple friendly hotel, nice service
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Sat Jan 18 11:04:12 IST 2020
Thanks for such a lovely review, Gauri! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Pallavi!
Near by food available
Nice room nice service, full security, good for couple
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Sat Jan 18 09:21:56 IST 2020
Thank you for your sweet words, Gauri Gayke! We hope to give you a consistent service every time. Regards, Amit
Orchid heaven
groupRoom is very good with good interiors and washroom is spacious. Staff is very good, twenty-four hours hot water and wifi with good tea but there is no mineral water that’s the issue and lift is not working.
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Sun Jan 12 12:55:51 IST 2020
Thank you for letting us know about this, Yash. Your feedback helps us get better. We re looking into this issue and hope to solve it promptly and accurately. Regards, Poorav!
Nice
couplePlace is good and nice high rates poor quality
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Sat Jan 04 11:47:10 IST 2020
Thank you for rating us, Umesh. We've forwarded your feedback and ensure better services in the future. Regards, Ravi!
Terrible experience
Location of hotel is good. Washroom is too dirty and door also not closed, they provide resolution after so much longer time.
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Thu Jan 02 13:14:28 IST 2020
Hey Rahul, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Pallavi!
Stay/food
businessStay was ok neat and clean. Breakfast included but was not available to serve they were serving vada-pav.
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Fri Dec 27 15:08:21 IST 2019
Hi Sujit, we're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Ravi!
Terrible Stay
It's a waste of money staff is reckless. Washroom was not well maintained and almirah was full of hotel stuff no space for keeping my luggage. Even the room is untidy. Won't recommended this hotel to anyone.
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Fri Dec 13 16:40:00 IST 2019
Hey Rajesh, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Poorav!
Not recommended for family
Inside and outside environment of the hotel was not suitable for family stay. Overall cleanness of the hotel and rooms was not good. Bathroom was not clean and damaged.
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Mon Dec 02 14:02:21 IST 2019
Something like this shouldn't have happened, Pankaj! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary so that such issues don't get repeated again. Regards, Akanksha!
Rooms are clean and hassle free stay
Its really good experience here, very good hotel for service class people. Little requirements to train staff is necessary as they are little late in morning otherwise everything is fine. Owner of hotel are very co-operative with guest except a manager in night shift is little bit reluctant with guest.
Room: Classic (2X)
Hotel O Orchid Platinum Guest House has replied on Fri Nov 29 07:56:56 IST 2019
Hey, Riyaz Hussain! Love to see such an amazing review and we would love to host you soon. Have a rocking day ahead. Regards, Pravin
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