The property has mixed reviews, highlighting both upsides and severe downsides. On the positive side, many guests enjoyed spacious rooms, decent food options, and cooperative staff. However, major issues like dirty rooms, malfunctioning amenities, unresponsive service, and a pest problem (cockroaches) were commonly reported. Cleanliness, especially in bathrooms, was a significant concern, with several guests mentioning bad odors and poorly maintained facilities. Many felt that despite some good aspects, the overall experience did not meet expectations and needs serious improvement.