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Chinchwad, Pune | 19.0 km from city centre
147 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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The property scores high on location and cleanliness, with guests appreciating the spacious rooms and good food. The reception area and restaurant ambiance are also well-liked. However, there are some concerns about the responsiveness of the staff and inconsistencies in room hygiene, including the provision of basic amenities. Overall, it's a decent option for business travelers.
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It’s was a nice room with gr8 view and hygienic I like the reception area an the fine dine too all together the hotel was vey nice
Room: Standard Room
Treebo Premium Grand Emerald has replied on Thu Oct 16 17:28:18 IST 2025
Dear Sachindra Kanojiya, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures
Average Stay
food is good, but the reception response is not good. Necessary kits are not provided until requested. I am facing the bad smell in room
Room: Standard Room
Treebo Premium Grand Emerald has replied on Mon Sep 01 12:41:57 IST 2025
Dear Makemytrip Customer, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the food. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Excellent Stay
great location. hotel has a very good restaurant. room size ok. but clean and well lit. very comfortable sta great location. hotel has a very good restaurant. room size ok. but clean and well lit. very comfortable stay
Room: Standard Room
Treebo Premium Grand Emerald has replied on Tue Aug 19 12:29:08 IST 2025
Dear Sanjay Singh, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had an excellent stay. Thank you for appreciating the restaurant and room. We are glad that you found the location convenient. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
excellent hotel
very neat and clean hotel ... location is also very good.... had a pleasent stay... i recommend to stay here if having work nearby
Room: Standard Room
Treebo Premium Grand Emerald has replied on Tue Jul 29 15:59:19 IST 2025
Dear Gaurav Kumar, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. We are glad that you found the location convenient. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Terrible Stay
Hotel service was very poor. Staff was not responding. Food quality was also poor. I will never book this hotel and not recommend to book anyone
Room: Standard Room
Treebo Premium Grand Emerald has replied on Fri Jul 11 17:28:22 IST 2025
Dear Kuldeep Tripathi, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Terrible Stay
Hotel service was very poor. Staff was not responding. Food quality was also poor. I will never book this hotel and not recommend to book anyone
Room: Standard Room
Treebo Premium Grand Emerald has replied on Fri Jul 11 17:28:01 IST 2025
Dear Kuldeep Tripathi, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Not a pleasant Stay
This is very good Hotel having so big Restaurant all around but Stay is not at all pleasant. They are so miser that don’t provide basic things like Dental Kits, Slippers etc Have no Zym
Room: Standard Room
Treebo Premium Grand Emerald has replied on Wed Jun 18 19:20:21 IST 2025
Dear Vivek Kumar, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the restaurant, and we will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best wishes, Treebo Hospitality Ventures
Disappointing Stay at Treebo Grand Emerald
I had a very unpleasant experience during my stay. The basic cleanliness was seriously lacking—the washroom had a strong, unpleasant odor, and the linen provided was clearly used and not fresh. These are the bare minimums any hotel should ensure, and it’s unfortunate to see such standards from a reputed chain like Treebo. Definitely wouldn’t recommend unless they seriously improve their hygiene and housekeeping.
Room: Standard Room
Treebo Premium Grand Emerald has replied on Tue Apr 08 22:07:09 IST 2025
Dear Rahul, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Rood and non cooperative staff .not happy with the staying there not at ala
businessThe staff was coperative...hot water not available in rooms..rood and non cooperative staff with the don't know how to behave with the ladies.
Room: Standard Room
Treebo Premium Grand Emerald has replied on Sat Mar 08 21:51:46 IST 2025
Dear Deepali, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Pathetic hospitality
familyI have struggled to find water, cutlaries, and other basic necessities inside the room. No coperation for food services. Extremely disappointed.
Room: Standard Room
Treebo Premium Grand Emerald has replied on Sat Mar 08 21:52:03 IST 2025
Dear Ankit, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Average Stay
Towel was not clean. Room was lacking basic amenities
Room: Standard Room
Treebo Premium Grand Emerald has replied on Sat Mar 08 21:52:15 IST 2025
Dear Shaswat, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Terrible Stay
Very bad atitude of night staff, we checked in night 12 and after this they call us in night 1. 30 to discuss about extra charges and mean while some drunk-ed people going out from stairs, they fight with us and my wife and i run away to my room because they are 5 to 6 people and want to bitten me. We was very sacred in night, next morning we complain it to manager.
Room: Standard Room
Treebo Premium Grand Emerald has replied on Sun Feb 02 22:38:28 IST 2025
Dear Kunal Agarwal, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels
Slow service
Service is very slow. Average rooms, limited options in buffet. Can stay for a day if someone wants a property near midc
Room: Standard Room
Treebo Premium Grand Emerald has replied on Sun Feb 02 22:39:12 IST 2025
Dear Monil Shah, Thank you for choosing to stay with us and for sharing your valuable feedback. It was indeed a pleasure to host you. We understand that there were areas where we fell short but we really appreciate your patience and understanding. We will certainly act on your feedback and strive to provide you with a top-notch experience during your next visit. We look forward to having you back soon. Best Wishes, Treebo Hotels
Poor Stay
Hotel was good but room wasnt clean. In bathroom there was water logging problem when take bath, at night bed bugs bite me, n plus cockroach where there. Food was good but unhappy with room. Other room were clean i think they have given this room specially for make my trip people
Room: Standard Room
Treebo Premium Grand Emerald has replied on Sun Feb 02 22:40:04 IST 2025
Dear Leena Biloniya, Thank you for choosing to stay with us and sharing your feedback. Thank you for appreciating the food. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Average Stay
Rooms were average & over prices compared to same hotels nearby facilities, wifi was not working & service was average even extra water bottle was chargeable
Room: Standard Room
Treebo Premium Grand Emerald has replied on Fri Dec 13 15:18:20 IST 2024
Dear Shiv, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Good Stay
The room is good but the complimentary breakfast is not that good. You need to provide a quality breakfast. The service is great. Done. I don't have any.
Room: Standard Room
Treebo Premium Grand Emerald has replied on Fri Dec 13 15:17:50 IST 2024
Dear Sathish, Thank you for choosing us and taking the time to share your valuable feedback. We are glad that you enjoyed your stay with us. We will definitely put in our best efforts to improve the food experience as suggested by you. We look forward to welcoming you again. Best Wishes, Treebo Hotels
For solo travelers a good options
businessOverall a good hotel in budget. Cleaning good room size good ambiance good. Service is good overall good experience
Room: Standard Room
Treebo Premium Grand Emerald has replied on Fri Nov 01 21:55:07 IST 2024
Dear Shyam, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hotels
Average Stay
Housekeeping was very average.
Room: Standard Room
Clean the room
businessNice but room only need to clean rest ambience is good food is good. Room cleaning as well as the room is not that good or hygienic
Room: Standard Room
Average Stay
The hotel location is good, rooms could be better, breakfast service could be better, laundry service is poor with respect to timings. In the nutshell, it is overpriced.
Room: Standard Room
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