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Review Of Treebo Premium Grand Emerald

Name: Treebo Premium Grand Emerald
Address: Plot Number 63, D Block, 1, Nigadi Bhosari Road, Nigadi, Pune, 411019, IN
Price range: Treebo Premium Grand Emerald Price starts at INR 3,109/Night
Rating: 3.5

Chinchwad, Pune | 19.0 km from city centre

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User Rating & Reviews

everyone
group
couple
solo
business
family

3.5

Very Good

142 Ratings

excellent

31%

very good

24%

average

26%

poor

bad

11%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location4.0
Cleanliness4.2
Food3.3
Value For Money3.5
Facilities3.2
Security3.7

We are using generative AI to show you summarised user review

Reviews Summary

The property boasts a great location, especially for those with work around MIDC. Guests have noted the spacious rooms and good food, along with cooperative and courteous staff. However, several reviews point out issues with cleanliness, such as dirty linens and odor in the washrooms, leading to disappointment. Other concerns include slow service and poor breakfast options, which could be improved for a better stay experience. Overall, it's a mixed bag with some clear strengths and weaknesses.

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Positive first

3.0

Average Stay

makemytrip c.solo

food is good, but the reception response is not good. Necessary kits are not provided until requested. I am facing the bad smell in room

Travel Month: Aug 2025

Room: Standard Room

Treebo Premium Grand Emerald has replied on Mon Sep 01 12:41:57 IST 2025

Dear Makemytrip Customer, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the food. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

5.0

Excellent Stay

sanjay.business

great location. hotel has a very good restaurant. room size ok. but clean and well lit. very comfortable sta great location. hotel has a very good restaurant. room size ok. but clean and well lit. very comfortable stay

Travel Month: Aug 2025

Room: Standard Room

Treebo Premium Grand Emerald has replied on Tue Aug 19 12:29:08 IST 2025

Dear Sanjay Singh, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had an excellent stay. Thank you for appreciating the restaurant and room. We are glad that you found the location convenient. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

5.0

excellent hotel

gaurav k.business

very neat and clean hotel ... location is also very good.... had a pleasent stay... i recommend to stay here if having work nearby

Travel Month: Jul 2025

Room: Standard Room

Treebo Premium Grand Emerald has replied on Tue Jul 29 15:59:19 IST 2025

Dear Gaurav Kumar, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. We are glad that you found the location convenient. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

1.0

Terrible Stay

kuldeep t.

Hotel service was very poor. Staff was not responding. Food quality was also poor. I will never book this hotel and not recommend to book anyone

Travel Month: Jun 2025

Room: Standard Room

Treebo Premium Grand Emerald has replied on Fri Jul 11 17:28:22 IST 2025

Dear Kuldeep Tripathi, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

1.0

Terrible Stay

kuldeep t.

Hotel service was very poor. Staff was not responding. Food quality was also poor. I will never book this hotel and not recommend to book anyone

Travel Month: Jun 2025 (3-Night Stay)

Room: Standard Room

Treebo Premium Grand Emerald has replied on Fri Jul 11 17:28:01 IST 2025

2.0

Not a pleasant Stay

vivek k.solo

This is very good Hotel having so big Restaurant all around but Stay is not at all pleasant. They are so miser that don’t provide basic things like Dental Kits, Slippers etc Have no Zym

Travel Month: Jun 2025 (3-Night Stay)

Room: Standard Room

Treebo Premium Grand Emerald has replied on Wed Jun 18 19:20:21 IST 2025

Dear Vivek Kumar, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the restaurant, and we will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best wishes, Treebo Hospitality Ventures

1.0

Disappointing Stay at Treebo Grand Emerald

rahul h.business

I had a very unpleasant experience during my stay. The basic cleanliness was seriously lacking—the washroom had a strong, unpleasant odor, and the linen provided was clearly used and not fresh. These are the bare minimums any hotel should ensure, and it’s unfortunate to see such standards from a reputed chain like Treebo. Definitely wouldn’t recommend unless they seriously improve their hygiene and housekeeping.

Travel Month: Apr 2025

Room: Standard Room

Treebo Premium Grand Emerald has replied on Tue Apr 08 22:07:09 IST 2025

Dear Rahul, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

1.0

Rood and non cooperative staff .not happy with the staying there not at ala

deepali.

business

The staff was coperative...hot water not available in rooms..rood and non cooperative staff with the don't know how to behave with the ladies.

Travel Month: Feb 2025

Room: Standard Room

Treebo Premium Grand Emerald has replied on Sat Mar 08 21:51:46 IST 2025

Dear Deepali, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.

1.0

Pathetic hospitality

ankit m.

family

I have struggled to find water, cutlaries, and other basic necessities inside the room. No coperation for food services. Extremely disappointed.

Travel Month: Feb 2025

Room: Standard Room

Treebo Premium Grand Emerald has replied on Sat Mar 08 21:52:03 IST 2025

Dear Ankit, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.

3.0

Average Stay

shaswat s.

Towel was not clean. Room was lacking basic amenities

Travel Month: Feb 2025

Room: Standard Room

Treebo Premium Grand Emerald has replied on Sat Mar 08 21:52:15 IST 2025

Dear Shaswat, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.

1.0

Terrible Stay

kunal a.

Very bad atitude of night staff, we checked in night 12 and after this they call us in night 1. 30 to discuss about extra charges and mean while some drunk-ed people going out from stairs, they fight with us and my wife and i run away to my room because they are 5 to 6 people and want to bitten me. We was very sacred in night, next morning we complain it to manager.

Travel Month: Jan 2025

Room: Standard Room

Treebo Premium Grand Emerald has replied on Sun Feb 02 22:38:28 IST 2025

Dear Kunal Agarwal, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels

3.0

Slow service

monil s.solo

Service is very slow. Average rooms, limited options in buffet. Can stay for a day if someone wants a property near midc

Travel Month: Jan 2025

Room: Standard Room

Treebo Premium Grand Emerald has replied on Sun Feb 02 22:39:12 IST 2025

Dear Monil Shah, Thank you for choosing to stay with us and for sharing your valuable feedback. It was indeed a pleasure to host you. We understand that there were areas where we fell short but we really appreciate your patience and understanding. We will certainly act on your feedback and strive to provide you with a top-notch experience during your next visit. We look forward to having you back soon. Best Wishes, Treebo Hotels

2.0

Poor Stay

leena b.

Hotel was good but room wasnt clean. In bathroom there was water logging problem when take bath, at night bed bugs bite me, n plus cockroach where there. Food was good but unhappy with room. Other room were clean i think they have given this room specially for make my trip people

Travel Month: Jan 2025

Room: Standard Room

Treebo Premium Grand Emerald has replied on Sun Feb 02 22:40:04 IST 2025

Dear Leena Biloniya, Thank you for choosing to stay with us and sharing your feedback. Thank you for appreciating the food. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

3.0

Average Stay

shiv s.business

Rooms were average & over prices compared to same hotels nearby facilities, wifi was not working & service was average even extra water bottle was chargeable

Travel Month: Nov 2024

Room: Standard Room

Treebo Premium Grand Emerald has replied on Fri Dec 13 15:18:20 IST 2024

Dear Shiv, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

4.0

Good Stay

sathish k. loyalty-icon

The room is good but the complimentary breakfast is not that good. You need to provide a quality breakfast. The service is great. Done. I don't have any.

Travel Month: Nov 2024

Room: Standard Room

Treebo Premium Grand Emerald has replied on Fri Dec 13 15:17:50 IST 2024

Dear Sathish, Thank you for choosing us and taking the time to share your valuable feedback. We are glad that you enjoyed your stay with us. We will definitely put in our best efforts to improve the food experience as suggested by you. We look forward to welcoming you again. Best Wishes, Treebo Hotels

5.0

For solo travelers a good options

shyam k.

business

Overall a good hotel in budget. Cleaning good room size good ambiance good. Service is good overall good experience

Travel Month: Sep 2024

Room: Standard Room

Treebo Premium Grand Emerald has replied on Fri Nov 01 21:55:07 IST 2024

Dear Shyam, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hotels

3.0

Average Stay

natarajan v. loyalty-icon

Housekeeping was very average.

Travel Month: Sep 2024

Room: Standard Room

5.0

Clean the room

akshay k.

business

Nice but room only need to clean rest ambience is good food is good. Room cleaning as well as the room is not that good or hygienic

Travel Month: Aug 2024 (4-Night Stay)

Room: Standard Room

3.0

Average Stay

gaurav m.

The hotel location is good, rooms could be better, breakfast service could be better, laundry service is poor with respect to timings. In the nutshell, it is overpriced.

Travel Month: Jun 2024 (3-Night Stay)

Room: Standard Room

4.0

Good stay & good location always preferred.

mohd k.business

Location & food was good,happy with the stay ,so over all happy,it was 👍 so I have a good experience

Travel Month: May 2024 (3-Night Stay)

Room: Standard Room

Treebo Premium Grand Emerald has replied on Tue Jun 11 13:03:05 IST 2024

Dear Mohd Kaif, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for appreciating the food. We look forward to having you back soon. Best Wishes, Treebo Hotels