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Review Of Hotel O Green Leaves

NIBM , Pune

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    162 Ratings, 78 Reviews

    excellent
    23%
    very good
    18%
    average
    19%
    poor
    15%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 3
    • 5
    • 3
    • 1
    • 1
    • 2
    • 1

    Rating Categories

    • Location3.6
    • Cleanliness3.1
    • Room3.1
    • Food2.2
    • Hospitality3.0
    • Value For Money3.4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the friendly staff and the peaceful location of the property. Many highlight the value for money, especially for short stays. However, cleanliness issues and maintenance concerns are common feedback, with several mentioning unwashed linens and inadequate room services. Visitors also noted the lack of in-house catering options, leading to inconvenience during meals. Overall, the property's service quality varies significantly among guests.

    Sort by:

    Positive first
    3.0

    Average Stay

    nilesh p.loyalty-icon

    Housekeeping was not proper And also food service.

    Travel Month: May 2024

    Room: Classic

    5.0

    Excellent

    kalim k.loyalty-iconbusiness

    Staying at this hotel was a fantastic experience! the service was impeccable, the room was luxurious, and the amenities were top-notch. I highly recommend this hotel for a comfortable and enjoyable stay.

    Travel Month: May 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Okay for short stay.

    nadeem b.family

    Staff is good location is okay. Needs some maintenance. Be very careful while booking. I booked for 3 people. But the hotel received only bookings for 2 people. And this has happened with a lot of people. I read this on other people's reviews also. Now i don't know whether it's the mm t problem or of the hotel. Overall experience was good. Had booked for 2 days and needed only for night stays as whole day we were out. Yes but the staff is good. Mr sajjan and mr. Vishal. Overall experience is okay. For the price that i paid. Needs to pay some extra attention to maintenance and cleanliness

    Travel Month: May 2024

    Room: Classic

    1.0

    Terrible Stay

    kanaka d.loyalty-iconfamily

    It's not for family people and untide, cocroaches i informed them to clean, but they just changed bedsheets, not even toothpaste is given. Bedsheet too were not properly washed. Quite opposite to my room loaft of untidy bedsheets are lying for all the 3 days i stayed. Full of dust in the balcony wardrobe.

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Classic

    2.0

    Poor Stay

    kirat t.

    Room service is not good there was a breakfast included in my stay but they did not make breakfast and cleanliness of room is not up to the mark.

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Classic

    1.0

    Terrible Stay

    pavan k.loyalty-iconsolo

    Room was not clean. Phone was not working. Towel has red spots on it. There was an used condom on table. It was a horrible experience.

    Travel Month: Feb 2024

    Room: Classic

    2.0

    Poor Stay

    sadan a.

    Ac was not working, and when I contacted their employees they say it is what it is. executive put me in Hold saying he is getting the hotel in conference call and after a long hold he disconnected the call. Poor from hotel and OYO both.

    Travel Month: Feb 2024

    Room: Classic

    3.0

    Average Stay

    kamlesh c.family

    I booked for 2 adults and 2 kids, and got same confirmation of my bookings. But the hotel said that they got confirmation for 2 adults only. So had to pay ₹600 extra for my kids.

    Travel Month: Nov 2023

    Room: Classic

    1.0

    The hotel has not been booked

    raghav.group

    After booking the hotel through make my trip it was not confirmed by the hotel. It caused us a lot of trouble. And it was a big wrong experience.

    Travel Month: Oct 2023

    Room: Classic

    3.0

    Average Stay

    sudhir t.business

    The place & surrounding was good but the hotel is below average low budget can do better service staff was good

    Travel Month: Sep 2023

    Room: Classic

    3.0

    Average Stay

    fareed s.

    Service is very poor bathroom very bad cot is very bad

    Travel Month: Aug 2023

    Room: Classic

    1.0

    Worst

    paulraj s.couple

    I was charged for breakfast and dinner but the property did not have any. If the property did not have these facilities they should have been removed

    Travel Month: Aug 2023

    Room: Classic

    1.0

    Terrible Stay

    sairam s.loyalty-icon

    They charged me more than what i had paid.

    Travel Month: Apr 2023

    Room: Classic

    Hotel O Green Leaves has replied on Wed May 31 16:10:16 IST 2023

    Sorry for the unpleasant experience you had with us, Sairam! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Lata

    1.0

    Terrible Stay

    abhijeet.

    The room was too unhygienic and not clean. Water leaking in the bathroom

    Travel Month: Mar 2023

    Room: Classic

    Hotel O Green Leaves has replied on Wed May 31 15:59:54 IST 2023

    Apologies for the inconvenience caused, Abhijeet! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Jatin

    3.0

    Average experience

    chetan n.couple

    Good location if you're looking for a peaceful locality in undri area. Average room for the price. Small room but it did come with a balcony and a large washroom. Not the cleanest, but fine for the price. My only complaint was that the hotel made me pay extra at the location. The receptionist informed that they will not take bookings under rs 1200 per day, even when the makemytrip listing had shown rs 800-900. They refused to give me a room till i paid the remaining amount or got in touch with customer care.

    Travel Month: Nov 2022

    Room: Classic

    4.0

    .

    atul u.group

    . Good.

    Travel Month: Nov 2022

    Room: Classic

    1.0

    Demands extra money

    sarojanand p.couple

    Demands extra money before check-in

    Travel Month: Oct 2022

    Room: Classic

    2.0

    Poor Stay

    abdulquader k.

    The bed mattress is in shmbles. I have stayed here before and their quality of bedding is deteriorating. They clean rooms reasonably. But, the quality of betsheet, pillow covers and bed linen is miserable.

    Travel Month: Aug 2022

    Room: Classic

    2.0

    Not good

    raju r.family

    Bed sheet& covers, pillows cover are smelling, even complete room is filled with unpleasant smell, even Towels given are also smelling. Complained about same but no action. Parking facility is very poor i have stuck-ed for one hour to take out my car since it is blocked from front and back. Food is not available at hotel, you have to order from outside or go out and no nearby restaurant to hotels almost you have to walk by 1 km. overall stay was not good at all.

    Travel Month: Aug 2022

    Room: Classic

    1.0

    You people charges for breakfast, but hotel refused

    md s.loyalty-iconbusiness

    You people charges for breakfast, but hotel refused and didn't give

    Travel Month: Jul 2022

    Room: Classic

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