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Review Of Via Galaxy Stay0123401234

Wagholi, Pune | 8.1 km drive to Pune International Airport

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.5
    Average

    37 Ratings, 17 Reviews

    excellent
    24%
    very good
    8%
    average
    8%
    poor
    16%
    bad
    43%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 2
    • 2
    • 1
    • 1
    • 1
    • 1
    • 5
    • 2

    Sort by:

    Positive first
    4.0

    Good Stay

    amitkumar p.family

    Good clean room from make my trip got the room they provide food is also good . response is ok ...........

    Travel Month: Jun 2025

    Room: Deluxe Room

    Via Galaxy Stay has replied on Mon Nov 03 15:35:12 IST 2025

    Thank you for your feedback! We’re glad you found the room clean, enjoyed the food, and had a satisfactory experience with our service. We appreciate your comments and look forward to welcoming you again.

    1.0

    disput

    rahul.couple

    washroom flush not working. service not satisfied bed bedshit not cleaned, it's fata hua tha. wifi password not shared due to official work pending.

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos

    Via Galaxy Stay has replied on Tue Aug 12 14:03:55 IST 2025

    We sincerely apologize for the inconvenience you experienced with the washroom flush, unclean bed sheets, and WiFi access during your stay. Your feedback regarding these service lapses has been shared with the hotel management for immediate action and improvement. We strive to provide a comfortable and hassle-free experience for all our guests and regret that we fell short in your case. Thank you for bringing these issues to our attention. We hope to have the opportunity to serve you better in the future.

    1.0

    Terrible Stay

    saurabh a.

    It was a horrible experience. They are using fake pictures to attract people. But in reality, the stays are worse than any cheapest lodge possible. Worst condition in the bathroom as if they belong to a railway compartment. Bedsheets with stains. It was the worst of experiences possible.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Via Galaxy Stay

    We sincerely regret the experience you had during your stay. Your concerns regarding misleading images, bathroom condition, and stained linens have been taken seriously and shared with the concerned team for immediate action and quality checks. The issues have now been resolved.

    1.0

    Absolute Pathetic.

    ramiz k.solo

    It was a pathetic experience to be there. I did not stay even for an hour over there. my booking was for 5 nights...but I checked out in an hours time. reason : there were couples in every room who were there on hourly basis. The noise was like anything of this couple from almost every room occupied by couples. Not just this, but the beds, The rooms and most importantly the bathrooms were worst worst worst ...

    Travel Month: May 2025 (5-Night Stay)

    Room: Deluxe Room

    Via Galaxy Stay has replied on Wed May 21 17:53:54 IST 2025

    We deeply regret the discomfort caused during your stay and the inappropriate environment you experienced. Your feedback about cleanliness and disturbance has been shared with the management for urgent action. We sincerely apologize for the inconvenience caused.

    5.0

    Excellent Stay

    anuradha s.solo

    Service here was courteous and fast. The staff truly care. Everything felt clean and welcoming. The food was absolutely delicious, and we loved the calm, comfortable setting. It’s in a great area—easy to find and worth visiting.

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    satyam s.solo

    Great stay overall. The lobby was elegant, the elevator fast, and the bed incredibly comfortable. Everything was spotless, and we had no complaints

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    juhi s.business

    Unmatched Tranquility: "I’ve never stayed in a hotel as tranquil as this. The serene atmosphere, coupled with exceptional service, made it a memorable experience."

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    vivek b.solo

    Room Tranquility: "My room was a peaceful sanctuary, with soothing decor and the perfect level of quiet. It was a great space to relax after a busy day."

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    govind v.business

    "Perfect stay! The staff were courteous, and the location was central to all the attractions. The room was clean, comfortable, and quiet. A very relaxing experience!"

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    vivek b.solo

    Healing Stay: "The serene environment helped me recover and recharge. I felt at ease from the moment I arrived."

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    govind v.solo

    "Fantastic stay! The room was clean, spacious, and very comfortable. The staff were attentive and friendly, and the location was perfect for exploring the city."

    Travel Month: Apr 2025

    Room: Deluxe Room

    1.0

    Disappointing Stay at Fab Galaxy Hotel

    shubham c.couple

    **Disappointing Stay at Galaxy Hotel** I recently stayed at Fab Galaxy Hotel, and unfortunately, my experience was far from pleasant. From the moment I arrived, I encountered several issues that made the stay uncomfortable. First, the lift was a major inconvenience. It was slow, and on multiple occasions, it seemed like it wasn’t working properly. There were long waits, and when it did finally arrive, the doors didn’t always open right away. It gave a very dated and unreliable impression of the hotel. Once I reached my room, the situation didn’t improve. The room itself was poorly maintained, with old furniture and worn-out carpets. The walls seemed thin, as noise from outside and neighboring rooms easily seeped through, making it hard to sleep. The hygiene was another major concern. The bathroom had a strong, unpleasant odor, and the cleanliness was subpar. The tiles looked grimy, and there was a lingering stench in both the room and the washroom that made it hard to relax. The linens appeared fresh but had a musty smell that suggested the room wasn't aired out properly. Overall, my stay was a big disappointment, especially considering the price I paid. There are many better options out there, and I would not recommend Fab Galaxy Hotel to anyone looking for comfort or cleanliness.

    Travel Month: Nov 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    rishabh.business

    Lift wasn't working entire stay, 3rd floor, smells all the floor, entire stairs was occupied for kitchen stuff. My rating 2/5

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe Room

    Via Galaxy Stay has replied on Mon Jun 17 02:22:01 IST 2024

    Hi Rishabh, we sincerely apologize for the inconveniences you faced during your stay. We understand the frustration caused by the non-functional lift, unpleasant odors, and the obstruction of stairs by kitchen items. Your feedback is valuable to us. Kindly provide more details about your experience for us to investigate further and assist you promptly. Best Regards, FabHotels

    1.0

    Terrible Stay

    jagdish r.

    attached image how bed was prepared for gest

    Travel Month: Mar 2024

    Room: Deluxe Room

    • user photos
    • user photos

    Via Galaxy Stay has replied on Fri Mar 15 15:35:00 IST 2024

    Hi Jagdish, we are truly sorry for the disappointment you experienced. Your feedback is valuable to us. Please share more details at feedback@fabhotels.com or call 7042424242. We apologize for any inconvenience caused. Best Regards, FabHotels

    1.0

    Very bad hotel

    harsh k.loyalty-iconcouple

    Worst nightmare worst experience bad toilets bad area very bad staff bad

    Travel Month: Oct 2023

    Room: Deluxe Room

    Via Galaxy Stay has replied on Sat Oct 21 17:37:21 IST 2023

    We're truly sorry to hear about your unpleasant experience. Our aim is to provide a comfortable and enjoyable stay for all our guests, and it's disappointing to learn that we fell short of your expectations. We take your feedback seriously and will work to improve the areas you mentioned. If you have any specific concerns or issues you'd like us to address, please feel free to share more details, and we'll do our best to assist you. Thank you for your feedback.

    1.0

    Terrible stay.

    faraz a.loyalty-iconsolo

    1. Breakfast in booking but not provided. 2. Toilet and bathroom in very bad condition. 3. Lift out of service. 4. Towel and blanket very untidy. 5. Tv not working.

    Travel Month: Oct 2023

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos

    Via Galaxy Stay has replied on Mon Oct 16 12:14:29 IST 2023

    We apologize for the inconvenience you faced during your stay. Rest assured that we take these issues seriously, and we'll work with the hotel to improve the mentioned aspects. Your feedback helps us enhance the guest experience, and we appreciate your patience and understanding.

    3.0

    My experience during the stay in the hotel

    rajiv p.couple

    Atmosphere is good. Cleanliness is okay. Service is poor. Hospitality i think it's not good. Cleanliness i mean it's only in outside of the room

    Travel Month: Sep 2023

    Room: Deluxe Room

    Via Galaxy Stay has replied on Sat Sep 30 15:42:33 IST 2023

    Thank you for sharing your feedback. We're pleased to hear that you found the atmosphere and overall cleanliness to be good. However, we apologize for the poor service and hospitality you experienced. We take your comments seriously and will address these concerns with our team to ensure a better experience for our guests in the future. Your satisfaction is important to us, and we appreciate your input.

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