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Review Of FabHotel Imperio - Nr. Baner Hill

Name: FabHotel Imperio - Nr. Baner Hill
Address: Survey No.114/1/1/8, Baner Road, Baner, Pune, Pune, 411005, IN
Price range: FabHotel Imperio - Nr. Baner Hill Price starts at INR 1,971/Night
Rating: 3.6

Baner, Pune

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User Rating & Reviews

everyone
group
couple
solo
business
family

3.6

Very Good

204 Ratings, 114 Reviews

excellent

38%

very good

21%

average

17%

poor

12%

bad

13%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.8
Cleanliness4.0
Food3.9
Value For Money3.7
Facilities3.3
Security4.4

We are using generative AI to show you summarised user review

Review Summary

Guests appreciate the property for its good location near the highway, spacious rooms, and supportive staff. The food served is generally tasty, and many highlighted the ambiance as pleasant. However, cleanliness issues and maintenance of facilities, particularly in washrooms, are frequent concerns. Some guests experienced confusion over booking details or faced inadequate service when it came to amenities.

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Positive first

1.0

Terrible Stay

gaurav.business

Unhappy experience Firstly room provided was not at call comfortable. Didn’t have fan in the room. Dull lights in the room. Washroom provided had all equipment rusted. Had to request for facilities and give proof of booking even when it was mentioned in make my trip booking details. No parking facilities, claiming fake provision for parking. Two wheeler was completely covered in dust in just 4 days stay.

Travel Month: Oct 2025 (5-Night Stay)

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Thu Oct 23 17:09:20 IST 2025

We sincerely apologize for the unpleasant experience you faced during your stay. We regret the inconvenience caused due to the room condition, lack of fan, dull lighting, rusted washroom equipment, repeated requests for basic facilities, and issues with parking. Your feedback has been shared with the concerned team for immediate corrective measures to ensure such issues are addressed and do not recur. Guest comfort, hygiene, and proper amenities are our top priorities, and necessary actions have been implemented to improve room facilities, housekeeping, and parking services for a better experience in the future.

3.0

Paid Extra 600

vikram r.family with 2 kids

we paid an extra 600/- make My trip cheated. we booked for 2 + 2 but in hotel it's 2+1. this is not fai we paid an extra 600/- make My trip cheated. we booked for 2 + 2 but in hotel it's 2+1. this is not fair

Travel Month: Aug 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Mon Sep 01 15:59:32 IST 2025

We sincerely regret the inconvenience caused regarding the room occupancy mismatch and the extra charges you had to bear. This is certainly not the experience we want our guests to have. We have taken up the matter with the concerned team to ensure such discrepancies do not occur again.

4.0

review

suman b.business

The room was good, and the service was also satisfactory. The food was delivered in a timely manner, and the quality was excellent.

Travel Month: Aug 2025 (5-Night Stay)

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Fri Aug 29 21:15:07 IST 2025

Thank you for your kind feedback. We’re glad you enjoyed the room, timely service, and excellent food quality. We look forward to hosting you again soon.

3.0

Average Stay

arup.solo

Feedback

Travel Month: Aug 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill

Thank you for your valuable rating! If you have any feedback or suggestions, please write to us so that the service can be improved. We would love to hear from you!

5.0

Excellent Stay

aditi s.solo

Good hotel 🏨 Great ambience ❤❤ Beautiful rooms with all the basic amenities. Here the staff was very nice.

Travel Month: Jul 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Fri Sep 12 15:59:35 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

4.0

Good Stay

amir k.business

location near to highway, food was good and staff behavior was good. The washro needs to be more clean location near to highway, food was good and staff behavior was good. The washroom needs to be more clean

Travel Month: Jul 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Tue Jul 08 17:34:23 IST 2025

Thank you so much for your valuable feedback. We’re glad to know you liked our location near the highway, enjoyed the food, and appreciated the staff behaviour. We sincerely apologise for the cleanliness issue in the washroom. Please be assured that we have noted your concern and will take necessary steps to improve immediately. Your inputs are important to us in enhancing our guests’ experience. Looking forward to welcoming you again soon at FabHotels. Have a wonderful day!

5.0

excellent

aguru c.couple

staff and management are humble, ambiance is Good, satisfied with the stay .........................👍

Travel Month: Jun 2025 (3-Night Stay)

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Thu Jul 17 21:47:19 IST 2025

Thank you for your kind words! We're glad you had a pleasant stay and appreciated our staff, ambiance, and service.

1.0

Bad Experience difficult to locate

sagar s.solo

Not clean looked shady. Towels not clean Noisy at night ...................................................

Travel Month: Jun 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Thu Jul 10 12:33:09 IST 2025

We sincerely apologize for the inconvenience you experienced during your stay. Cleanliness, hygiene, and a peaceful environment are fundamental to us, and we regret that your experience did not reflect our standards. Your concerns have been noted and shared with the concerned team for immediate improvement. **The issue has now been resolved.** We hope you’ll consider giving us another chance for a better stay.

1.0

Terrible Stay

shashank t.couple

they have double bed but not proper double bed mattress. staff is good service is good, location is good but room condition is not up to the mark.

Travel Month: Jun 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Thu Jun 19 13:05:40 IST 2025

Thank you for sharing your feedback. We’re glad to know you were happy with the staff service, location, and overall hospitality. However, we regret to hear that the room condition and mattress arrangement did not meet your expectations. Guest comfort is important to us, and we’ve shared your comments with the concerned team to take corrective action and ensure better room arrangements going forward. We truly value your input and hope to welcome you back for a more comfortable experience with FabHotels.

5.0

Excellent Stay

wasim s.

Stay was awesome. Staff was very supportive and helpful. Room was very clean and neat.

Travel Month: May 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Thu May 29 02:43:46 IST 2025

Thank you for your kind words! We're happy to hear you found the room quality good, the pricing economical, and the staff cooperative. Glad the location worked well for you too. Looking forward to your next visit!

1.0

Terrible Stay

family

"Disappointing Experience – Not Recommended" The property was poorly maintained, with cleanliness and hygiene clearly not a priority. Rooms felt untidy, and basic standards of upkeep were lacking. The staff was unprofessional and unwelcoming, which added to the overall unpleasant experience. Unfortunately, the stay did not offer value for money and I would not recommend this place.

Travel Month: May 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Wed May 28 12:49:54 IST 2025

We regret to hear about your experience. Your feedback regarding cleanliness, maintenance, and staff behavior is taken seriously and has been shared with the concerned team for immediate improvement. We’re committed to providing better stays and hope to serve you better in the future.

5.0

Excellent Stay

pritesh p.

Nice Stay..Good service..👍🏻

Travel Month: May 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Sat May 24 02:52:19 IST 2025

Thank you for your kind words! We're glad to hear you had a nice stay and appreciated the service. Hope to host you again soon!

3.0

Average Stay

surakshya r.business

Little noisy area, hospitality is Good 👍😊 , near to mumbai pune express Highway, good for one day stay

Travel Month: May 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Tue May 13 15:16:04 IST 2025

Thank you for your feedback! We're glad to know you appreciated the hospitality and location. We’ve noted your comment about the noise and will work on improving the overall guest experience.

5.0

Excellent Stay

aniket p.couple

The room was good. Washroom shower was not working but other than that the property was maintained.

Travel Month: Apr 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Tue Jul 22 11:28:44 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

5.0

Nice staff and location of the stay

ramya g.solo

Nice staff. Location is good. they can improve the breakfast menu.

Travel Month: Mar 2025 (8-Night Stay)

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Wed Apr 16 13:44:02 IST 2025

We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!

1.0

not at all helpful service by hotel staff

riya s.family

No service for luggage and rude behaviour . The staff was not at all helpful and accommodating. They completely denied helping with luggage even when there were old people in family

Travel Month: Feb 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Fri Sep 12 16:01:19 IST 2025

Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

3.0

Average Stay

nooril a.

Good location, lots of eatery available nearby, small car parking space available, room is small, but ok for business visit,

Travel Month: Jan 2025

Room: Deluxe Room

4.0

Good Stay

shailendra d.

It was good

Travel Month: Jan 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Fri Sep 12 15:59:40 IST 2025

Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

3.0

Average Stay

prateek g.family with 1 kid

The property location is good however the room size was small also the staff was not understanding the requirement

Travel Month: Jan 2025 (3-Night Stay)

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Fri Sep 12 16:01:13 IST 2025

Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

3.0

Average Stay

arjun d.

Coffee maker not provided by hotel, if it is there we can easily get hot water to drink.

Travel Month: Jan 2025

Room: Deluxe Room

FabHotel Imperio - Nr. Baner Hill has replied on Fri Sep 12 16:01:08 IST 2025

Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.