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Shivaji Nagar, Pune | 1.2 km drive to Shaniwar Wada
1106 Ratings, 603 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property boasts a prime location in the heart of Pune, making it convenient for shopping and dining. Guests appreciate the friendly and helpful staff, as well as the cleanliness of the rooms. While the breakfast is generally well-regarded, several reviews note issues like small room sizes and occasional cleanliness concerns in bathrooms. Room service and access to public transport add to its appeal.
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Average Stay
Rooms was very small what sows at the time of booking was different in actual and some kind of smell in the room. if someone is looking for family then sorry to say not at all good for staying...ya...single person (men) is ok for and location was good in the center of city and food ok ok
Room: New Executive Non AC Room
Hotel Swan Inn has replied on Tue Oct 14 20:44:55 IST 2025
Dear Guest, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We assure you that we have already started putting in our very best efforts in ensuring corrective action on your suggestions. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards.
Good Stay
The location is very good. It's near to good restaurants and ola autos easily available from the location. Rooms were clean and good as per expectations. Staff was friendly and helpful.
Room: New Deluxe AC room
Hotel Swan Inn has replied on Fri Oct 03 14:38:25 IST 2025
Dear Bhupesh Sir, I on behalf, wanted to drop you a thank you note for choosing our hotel. I hope that we managed to make your day a memorable one. Your positive comments are very much appreciated. My team and i are glad to know that you were happy with our product and services and that your stay at swan inn was memorable. We sincerely look forward to welcoming you back to our hotel. Warm regards.
Easy check-in
The early check-in process is good. The staff were well cooperative. place is good. located in heart of the city
Room: New Executive AC Room
Hotel Swan Inn has replied on Sat Sep 27 14:08:11 IST 2025
Dear Sir, I on behalf, wanted to drop you a thank you note for choosing our hotel. I hope that we managed to make your day a memorable one. Your positive comments are very much appreciated. My team and i are glad to know that you were happy with our product and services and that your stay at swan inn was memorable. We sincerely look forward to welcoming you back to our hotel. Warm regards.
Terrible Stay
Worst room, smelling bathrooms. Ceiling fan will touch if your height is even 5.10 ft
Room: New Executive Non AC Room
Hotel Swan Inn has replied on Sat Sep 20 11:35:49 IST 2025
Dear Guest, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We assure you that we have already started putting in our very best efforts in ensuring corrective action on your suggestions. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards
Excellent Stay
Room service was excellent and the staff was extremely friendly and helpful, making the stay very comfortable
Room: New Executive AC Room
Hotel Swan Inn has replied on Sat Sep 20 11:35:02 IST 2025
Dear Ms. Nandini, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your positive comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards
Good Stay
The hotel is close to dagdu sheth temple making the location apt for visiting the temple. . The location also has a lot of eateries around . . Rooms and comfortable too
Room: New Deluxe AC room
Hotel Swan Inn has replied on Sat Sep 20 11:34:36 IST 2025
Dear Anu Kumar, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your positive comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards
Pleasant stay at Hotel
Situated at Centerpoint. You can commute anywhere from this location. Nearby Metro Station available. HotelStaff was polite. Parking available. Overall it was pleasant stay. Situated at Centerpoint. You can commute anywhere from this location. Nearby Metro Station available. Hotel Staff was polite. Parking available. Overall it was pleasant stay.
Room: New Executive AC Room
Hotel Swan Inn has replied on Thu Aug 21 11:03:40 IST 2025
Dear Guest, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your positive comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards.
Poor Stay
I have booked for 2 day but for emergency I stay only 1 Day they changed for 2 day. not refunded money for 1 day
Room: New Executive Non AC Room
Hotel Swan Inn
Dear Guest, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. We would urge you to please contact MMT for the refund. Hotel is not authorised to cancel the booking directly. Also, MMT should look into this and take necessary steps. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change your perception. Regards..
Excellent Stay
Excellent hotel for business trips, located in the heart of the city with public commute is easily available. Excellent hotel for business trips, located in the heart of the city with public commute is easily available.
Room: New Deluxe AC room
Hotel Swan Inn has replied on Thu Aug 21 11:04:04 IST 2025
Dear Guest, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your positive comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards.
Terrible stay
Hotel has compact rooms ,tiny washroom and very risky fan position ,just 6.5 feets,if you try to change shirt or tshirt you might get hurt with fan blades . They accommodate 3 adults in 80-100 feet room .Staff is very adamanent and dry . Don't have bother to put your luggage at thebtime.of check out .managers are indecisive and expressionless .Quality of food is below average.
Room: New Executive Non AC Room
Hotel Swan Inn has replied on Sat Aug 02 13:01:49 IST 2025
Dear Guest, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. We would urge to please do not give false information. We have provided all details about rooms on MMT, so kindly check thoroughly. Also, MMT should look into this and take necessary steps. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change your perception. Regards.
Terrible Stay
Unhygienic and congested rooms for the prize we pay. Breakfast was fine. Will not recommend for anyone els Unhygienic and congested rooms for the prize we pay. Breakfast was fine. Will not recommend for anyone else
Room: New Executive Non AC Room
Hotel Swan Inn has replied on Mon Jul 28 12:30:42 IST 2025
Dear Guest, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We assure you that we have already started putting in our very best efforts in ensuring corrective action on your suggestions. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards.
Very Good Experience Very Good Expirence
I had a very good experience overall. The **service quality** was excellent, and the **cleanliness** throughout the stay was truly impressive. Everything was well-maintained and comfortable. Thank you, MakeMyTrip, for a smooth and satisfying booking experience!
Room: New Executive AC Room
Hotel Swan Inn has replied on Mon Jul 28 12:30:01 IST 2025
Dear Guest, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your positive comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards.
Good Stay
nice location....hotel staff is very cooperative...worthy stay...thank u MMT and entire team of SWAN INN..
Room: New Deluxe AC room
Hotel Swan Inn has replied on Mon Jun 23 11:07:14 IST 2025
Dear Guest, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your positive comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards.
Excellent Stay
IT WAS EXCELLENT TRAVELLING & BOOKING HOTEL BY MAME MY TRIP LOVED THE HOTEL & CONVIENIENCEPROVIDED BY MAKE MY TRIP
Room: New Executive AC Room
Hotel Swan Inn has replied on Sun Jun 15 12:04:06 IST 2025
Dear Sir, I on behalf, wanted to drop you a thank you note for choosing our hotel. I hope that we managed to make your day a memorable one. Your positive comments are very much appreciated. My team and i are glad to know that you were happy with our product and services and that your stay at swan inn was memorable. We sincerely look forward to welcoming you back to our hotel. Warm regards.
Good Stay
all facility and hotel staff behaviour is good, property location is good, food service is also good.
Room: New Deluxe AC room
Hotel Swan Inn has replied on Sun Jun 15 12:04:42 IST 2025
Dear Anand Pillai, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your positive comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards.
Excellent Stay
The room was clean and hygienic. The staff was humble and friendly. The restaurant food was fresh and free from food colours, preservatives.
Room: New Executive AC Room
Hotel Swan Inn has replied on Mon Jun 23 11:07:40 IST 2025
Dear Guest, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your positive comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards..
Good, clean, Nice, Pleasant stay at Hotel Swan In
We stayed at this hotel from 30th May 12 noon Check-in till 2nd June early morning check-out. The hotel is easily accessible by any public and private mode of transport. Very near to Railway station. The hotel is located very near to bustling market near Rani Laxmibai Square, Shivajinagar market area. Clean and warm Reception area. Clean Rooms, Pleasant atmosphere inside the hotel premises, Cordial and immediately available staff. Daily Room cleaning services. Complimentary buffet is also available but with very limited options but it will be sufficient for a morning breakfast. Rooms are Spacious and adequate furnitures are available. Overall my family enjoyed the stay here. Nearby good number of hotels as per your budget and street food is also available in plenty. At this price the service that this hotel is offering is upto the mark. I recommend this hotel for family stay as well as for the bachelors and business purpose stay.
Room: New Deluxe AC room
Hotel Swan Inn has replied on Sun Jun 15 12:03:57 IST 2025
Dear Sir, I on behalf, wanted to drop you a thank you note for choosing our hotel. I hope that we managed to make your day a memorable one. Your positive comments are very much appreciated. My team and i are glad to know that you were happy with our product and services and that your stay at swan inn was memorable. We sincerely look forward to welcoming you back to our hotel. Warm regards.
Poor Stay
Stay was not a satisfying experience. Used cleaning mops kept all over the room's entrance. Cockroach in the room. The staff was helpful but overall hotel cleanliness was not upto the mark.
Room: New Executive AC Room
Hotel Swan Inn has replied on Thu May 29 11:46:05 IST 2025
Dear Guest, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We assure you that we have already started putting in our very best efforts in ensuring corrective action on your suggestions. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards
Good Stay
Property is very near to Metro Railway Station. Services given by the staff id the property was very good., but still the improvement should be made in House keeping activity. Rest are ok
Room: New Executive AC Room
Hotel Swan Inn has replied on Thu May 29 11:55:26 IST 2025
Dear Sir, I on behalf, wanted to drop you a thank you note for choosing our hotel. I hope that we managed to make your day a memorable one. Your positive comments are very much appreciated. My team and i are glad to know that you were happy with our product and services and that your stay at swan inn was memorable. We sincerely look forward to welcoming you back to our hotel. Warm regards
Average Stay
The rooms were very compaq but clean and the breakfast served was not of good quality.
Room: New Executive AC Room
Hotel Swan Inn has replied on Sun Jun 15 12:05:24 IST 2025
Dear Guest, Greetings from Hotel Swan Inn, Pune! Thank you for investing your time is sharing your feedback on your recent stay with us. Your comments are valuable and help us immensely in our quest of offering our guests the best in service and hospitality. We assure you that we have already started putting in our very best efforts in ensuring corrective action on your suggestions. We thank you for your patronage and eagerly look forward to the opportunity of welcoming you back and change the your perception. Regards.
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