I had a terrible experience during my stay at Hotel Galaxy. The hygiene standards were absolutely appalling — the bed and bedsheet was dirty and pillows were disgusting, basic cleanliness was completely neglected. No clean towels were provided, and to make things worse, they didn’t even offer drinking water. The staff seemed indifferent to complaints and overall, the place felt poorly managed and unhospitable. I would strongly advise avoiding this hotel if you’re looking for a comfortable and hygienic stay in Pune.
FabHotel AJ Residency Airport Stay has replied on Mon Sep 22 15:42:42 IST 2025
We’re truly sorry for the disappointing experience you had at Hotel Galaxy. We sincerely regret the lapses in cleanliness, amenities, and service. Guest comfort and hygiene are our top priorities, and your concerns will be shared with the team for immediate corrective action. Thank you for bringing this to our attention.