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Review Of Hotel Vaikunth

Mall Road, Shimla | 860 m drive to Shimla Old Bus Stand

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.2
    Good

    171 Ratings, 99 Reviews

    excellent
    18%
    very good
    27%
    average
    23%
    poor
    17%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 4
    • 3
    • 1
    • 3
    • 5
    • 3
    • 4
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.0
    • Room2.9
    • Food2.9
    • Hospitality3.3
    • Value For Money2.9
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    Review Summary

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    The property enjoys a prime location near Mall Road, making it super convenient for exploring Shimla's attractions. Guests appreciate the helpful staff and decent cleanliness in some rooms. However, reviews highlight issues with amenities, service quality, and a lack of food options. The overall experience seems to vary greatly, with some guests finding it satisfactory while others point out notable deficiencies.

    Sort by:

    Positive first
    2.0

    Poor Stay

    md n.family with 4 kids

    first of all contact number of property was switched off, also not able to provide any contact details of the property. Unmanaged property. Expected something better when we are paying for single room No power backup. only location was good. Contact number was switched off. Unmanaged property with dirty toilet and floor was also full of dust.

    Travel Month: Nov 2025

    Room: Super Deluxe Rooms

    3.0

    Average Stay

    ayush a.

    The room had average cleanliness and the amenities were not up to par. We had to explicitly ask for soaps and towels were included in our stay. The hotel is in a very good location but they need to improve their service.

    Travel Month: Jun 2025

    Room: Super Deluxe Rooms

    3.0

    Average Property not bad

    saurabh c.family

    Location is Good. But services are average. Property is not bad considering the location and peak season

    Travel Month: Jun 2025

    Room: Super Deluxe Rooms

    5.0

    Excellent Stay

    vishwajeet v.couple

    The hotel located at the best location, 20 stairs away from mall road. Room was neat and tidy and I really enjoyed my stay.

    Travel Month: Apr 2025

    Room: Super Deluxe Rooms

    4.0

    Good Stay

    family with 2 kids

    The location of the Hotel is excellent It's on the mall road a very short walking distance to the ridge, church, Jakhoo Temple ropeway very much convenient

    Travel Month: Mar 2025

    Room: Super Deluxe Rooms

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    1.0

    Terrible Stay

    kaushik d.family

    We were not allowed to stay. We booked super delux we were given 2 very rooms under bssement where the light cannot reach. It was 2 floor below basement. Those rooms are not super delux at all we requested our super delux rooms they told they these are last 2 rooms. Either stay or leave at 10 pm in the night in such cold we had to search for new hotel and then got us moved there very pathetic hotel very pathetic manager very bad room very bad behave we were practically thrown out

    Travel Month: Dec 2024

    Room: Super Deluxe Rooms

    4.0

    Good Stay

    charvi c.family

    Sure, here's a simpler yet refined version: --- Vaikunth Hotel is a great choice for budget travelers. The hotel is well-maintained, with clean and airy rooms. Its close proximity to the mall road makes exploring the area easy. The manager is very kind and helpful, adding to the positive experience. If you want affordable accommodation, Vaikunth is an excellent option.

    Travel Month: Jun 2024

    Room: Super Deluxe Rooms

    5.0

    A comfy and budget friendly

    shanya.family

    Rooms were near and tidy. Washrooms were clean. Toiletries were all provided with clean towels. Hotel staff was friendly & supportive. You can go for it without a 2nd thought

    Travel Month: Oct 2023

    Room: Super Deluxe Rooms

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    1.0

    Terrible Stay

    rohin s.

    They have no food available at hotel, no parking, don’t care for customer.

    Travel Month: Jun 2023

    Room: Super Deluxe Rooms

    3.0

    Average Stay

    aman k.couple

    Hotel is situated at mall road which is the best for them who want to stay near mall road. Hotel staff was cooperative.

    Travel Month: Jun 2023 (4-Night Stay)

    Room: Super Deluxe Rooms

    3.0

    Average Stay

    garima g.

    Room were ok but bucket and stool were damage, all over ok.

    Travel Month: May 2023

    Room: Super Deluxe Rooms

    1.0

    Not a Good Place to Stay.

    saurav s.couple

    I Booked this place at Last moment. The Location of property is not so bad as It’s easily accessible to Mall Road but Amenities are just for name sake. I didn’t recommend this place for Couples.

    Travel Month: Dec 2022

    Room: Super Deluxe Rooms

    4.0

    Overall good

    ravi k.family

    My stay at this hotel was good. Rooms were clean. Staff was also good.

    Travel Month: Dec 2022

    Room: Super Deluxe Rooms

    1.0

    worst experience with hotel

    bipanpreet g.loyalty-icongroup

    I had to stay in that hotel because no help was provided and also it was too late Please find below my issues in two folds- A. Regarding hotel 1. Hotel room was not as per pics. Hotel manager accepted this that room which is provided in pics is not available, as it is already booked. 2. Room was stinking as if it is closed from long time and no cleaning is done. 3. There was no ventilation in the room. 4. Wardrobes were broken and nails were coming out of it which was more over risky. 5. Geyser was not properly working, we had to bath with cold water. 6. Washroom exhaust was all broken. When it started it was giving loud shirking noise. 7. Floor tiles were broken. 8. Interestingly the glasses they server to drink water were stinking with alcohol smell. I have a video of manager accepting this and apologizing. I have lot more points to share. the ones I have highlighted above are the main issues. What sort of checks were done to check if the room is as per the guidelines and as per the images.

    Travel Month: Nov 2022

    Room: Super Deluxe Rooms

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    1.0

    They are basically looting the customer. Basically dacoits

    nitesh s.family

    Even animals can't stay at this hotel and they are charging rate of 3 star property. Make my trip losing fath as they are not aware with such fraud hotels

    Travel Month: Oct 2022

    Room: Super Deluxe Rooms

    5.0

    Hygiene

    amit k.family

    It was excellent. Do bother about any negative review, not sure what people are expecting. It was an awesome stay and hotel was good.

    Travel Month: Jun 2022

    Room: Super Deluxe Rooms

    1.0

    Bogus hotel, worst services

    krishna.family

    Hotel is in very poor condition

    Travel Month: Jun 2022

    Room: Super Deluxe Rooms

    2.0

    Poor Stay

    ritesh k.couple

    Location was good. Food was very bad. There was mouse in the room.

    Travel Month: Jun 2022

    Room: Super Deluxe Rooms

    5.0

    Good budget hotel on mall road

    ujjwal a.couple

    Location is great. On mall road and very near to the lift. Rahul at the reception was really supportive and courteous

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Super Deluxe Rooms

    3.0

    Location is good. No service for food by hotel. Hygene is average.

    jagdish k.loyalty-iconcouple

    Only location is good being near to mall road. Rest is just average. There is iron stairs having 17 steps to reach hotel below mall road so not comfortable for senior citizens. There is no sign board of hotel. It is converted out of a house. It is just an average time pass.

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Super Deluxe Rooms

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