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Review Of Hotel Cosmos Mall Road0123401234

Mall Road, Shimla | 9 minutes walk to Christ Church Shimla

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    User Rating & Reviews

    3.4
    Good

    198 Ratings, 120 Reviews

    excellent
    27%
    very good
    28%
    average
    17%
    poor
    14%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 4
    • 5
    • 1
    • 4
    • 1
    • 4
    • 1
    • 4

    Rating Categories

    • Location4.1
    • Value For Money3.1
    • Facilities3.0
    • Hospitality3.8
    • Cleanliness3.3
    • Room3.4
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    Reviews Summary

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    The property boasts a prime location on Mall Road, making it easily accessible to local attractions. Guests enjoyed the supportive staff and good food at reasonable prices. However, several reviews highlight issues with room cleanliness and maintenance, including stained linens and outdated facilities. While many appreciated the helpfulness of the staff, some mentioned the need for better customer service and overall property upkeep. Despite these drawbacks, it remains a popular choice for its scenic location and affordability.

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