I had booked Hotel The View at 10:28 AM However, when I reached the property at 12 PM, I was informed that no rooms were available. Without my consent, I was taken on foot to another property, Opo Essentials, Room 202, Mahipalpur.
I was extremely tired and had no option but to stay there. Unfortunately, the condition of this hotel was highly unhygienic, very small, and completely different from what I had originally booked. This is not only but also unacceptable. Moreover, this is the second time I have faced such an issue.,
Hotel The View has replied on Mon Oct 06 12:51:22 IST 2025
Dear Mr.Ashish,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns are very important to us, and we truly regret that we did not meet your expectations.
Please be assured that we are taking your comments seriously and will look into the matter thoroughly to make necessary improvements. Our goal is always to provide our guests with a comfortable and pleasant experience, and we are sorry we fell short in your case.
We value your patronage and would love the opportunity to welcome you again in the future, so we can provide you with the quality experience you deserve.
Regards,
OPO Hotels