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You are booking hotel for more than 30 days

Review Of Hotel Samraj0123401234

Andheri East, Mumbai | 3.1 km drive to T1 - Chhatrapati Shivaji International Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.3
    Good

    354 Ratings, 229 Reviews

    excellent
    18%
    very good
    29%
    average
    30%
    poor
    12%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 2
    • 3
    • 5
    • 1
    • 3
    • 1
    • 4
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Room3.6
    • Food3.4
    • Hospitality3.6
    • Value For Money3.5
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property offers a prime location close to the airport, making it convenient for travelers. Many guests praised the complimentary airport pick-up and drop services. The restaurant, especially known for its Kerala cuisine, received positive feedback for quality and taste. However, the rooms varied in condition, with some comments on cleanliness and maintenance needing attention. Staff behavior was mixed, with mentions of helpfulness alongside reports of rudeness. Overall, it seems to cater well for short stays but may require improvements in amenities and service consistency.

    Sort by:

    Positive first
    3.0

    Average Stay

    t m.solo

    restaurant is good.food good..but the rooms are not well kept.old,shaby.needs renovation.will not stay next time

    Travel Month: Sep 2025

    Room: Deluxe Single

    2.0

    Poor Stay

    saurabh s.business

    It’s a very old property and not same as shown in picture , make my trip should workout on the reality of property, if you are getting this price range than okay otherwise avoid to stay in this hotel.

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    3.0

    ok hotel , need improvement

    saurabh s.business

    Locations is good but no amenities and services not good too need lot of improvement. It seems like staff New and slow at their work.

    Travel Month: Aug 2025

    Room: Superior Room

    1.0

    Terrible Stay

    ashish a.family with 1 kid

    room was completely different from what they have shown in picture very poor experience too dirty room even after upgrading my room to big room after giving 1500 extra money bathroom exhaust was not working.not expected from such a big flatform like mmt that they will cheat is like this

    Travel Month: Jun 2025

    Room: Deluxe Double Room

    1.0

    It was an extremely bad experience

    sagar k.couple

    Hotel management is not cooperative. They are not even listing our requests also. Don't go with this hotel.

    Travel Month: Jun 2025

    Room: Deluxe Double Room

    3.0

    Average Stay

    aditya b.

    Room was normal

    Travel Month: Mar 2025

    Room: Deluxe Double Room

    Hotel Samraj has replied on Thu May 22 12:30:57 IST 2025

    Thank you for your feedback on your stay at Hotel Samraj. We’d appreciate any suggestions on how we could improve and hope to welcome you back for a better experience.

    1.0

    Terrible Stay

    jitendra s.loyalty-iconsolo

    this property only looks good on pictures but terrible inside, everything is broken. no Flush (use bucket water), basin only gives you warm water and you cannot mix it even. there is no proper platform in bathroom they used cardboards with stickers to make basin and soap platforms. Ac dosnt work even if you run it on 17* on full. their staff sits and chatter outside your window and they can leggit see you directly in your room because they made a staff smoking zone right outside your rooms window.

    Travel Month: Feb 2025

    Room: Deluxe Double Room

    Hotel Samraj has replied on Thu May 22 12:31:38 IST 2025

    Dear Jitendra Soni We sincerely apologize for the disappointing experience you had at Hotel Samraj and we deeply regret that we did not meet your expectations during your stay.

    1.0

    Terrible Stay

    anand a.couple

    First they allot room where there is no AC and TV working, later they provide Another room where there is AC is working however there is no cooling. In night time TV recharge also finish, I have ask Receptionist to check they have told it is problem in all room TV then so much worst hotel

    Travel Month: Feb 2025

    Room: Deluxe Double Room

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    Hotel Samraj has replied on Thu May 22 12:32:05 IST 2025

    Dear Anand Arun Gaikwad, We sincerely apologize for the disappointing experience you had at Hotel Samraj and we deeply regret that we did not meet your expectations during your stay.

    5.0

    Helpful staff

    aparna t.loyalty-iconcouple

    Good nice hotel and staff are helpful. Room are good and good for stay with family. I recommend this hotel

    Travel Month: Feb 2025

    Room: Deluxe Double Room

    Hotel Samraj has replied on Thu May 22 12:32:31 IST 2025

    Dear Aparna Thakur, Thank you so much for your fantastic 5-star rating! We are delighted to hear that you had an exceptional experience at Hotel Samraj. We hope to welcome you back again soon for another memorable experience.

    4.0

    Quite decent

    couple

    The hotel is nice and clean. Its location is quite straightforward and on the main road plus very close to the airport. The staff is helpful. Overall, a good stay in this budget.

    Travel Month: Jan 2025

    Room: Deluxe Double Room

    • user photos
    • user photos
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    Hotel Samraj has replied on Thu May 22 12:33:25 IST 2025

    Dear Guest Thank you for choosing Hotel Samraj and for taking the time to leave us a 4-star rating! We’re thrilled to know that you had a positive experience with us.We hope to welcome you back again soon for another memorable experience.

    4.0

    Good Stay

    thupten.

    It was very peaceful, lovely, joyful, saty at hotel samraj well maintained room, good location and character staff, much love and respect

    Travel Month: Dec 2024

    Room: Deluxe Double Room

    • user photos
    • user photos

    Hotel Samraj has replied on Sat Dec 28 16:23:36 IST 2024

    Dear THUPTEN GYALTSEN We're thrilled to hear that you had such a wonderful experience with us.We look forward to welcoming you back in the future!

    2.0

    Poor Stay

    sunil k.loyalty-icon

    Lots of dust under the cots in the hotel room. Discovered this while moving the cots around.

    Travel Month: Nov 2024

    Room: Deluxe Double Room

    Hotel Samraj has replied on Sat Dec 28 16:25:04 IST 2024

    Dear Sunil Khairnar We’re genuinely sorry to hear that your experience did not meet your expectations.

    2.0

    Poor Stay

    shamseer s.

    They don’t care anything like no bathe towels no soap also room are so smelly. They don’t care gust needs

    Travel Month: Nov 2024

    Room: Deluxe Double Room

    Hotel Samraj has replied on Sat Dec 28 16:26:20 IST 2024

    dear Shamseer Shamseer, We’re genuinely sorry to hear that your experience did not meet your expectations.

    5.0

    Excellent Stay

    kanakbhai.

    Hi. We need hotel in dehradun. Hello

    Travel Month: Nov 2024

    Room: Deluxe Double Room

    Hotel Samraj has replied on Thu Nov 14 14:44:47 IST 2024

    Dear, KANAKBHAI Jamaliya Thank you so much for your fantastic 5-star rating! We are delighted to hear that you had an exceptional experience at Hotel Samraj. We hope to welcome you back again soon for another memorable experience.

    2.0

    Poor Stay

    devi m.couple

    We were given a room facing the banquet hall, which was very noisy due to the ongoing event. The noise from the corridor area also disrupted our stay. Additionally, the air conditioning in the room was not functioning properly, and the double bed was not as shown in the pictures. Overall, the experience did not meet our expectations.

    Travel Month: Nov 2024

    Room: Deluxe Double Room

    • user photos
    • user photos

    Hotel Samraj has replied on Thu May 22 12:35:39 IST 2025

    Dear Devi Momaya, We sincerely apologize for the disappointment you experienced during your stay at Hotel Samraj. It is truly disheartening to hear that we did not meet your expectations, and we are very sorry for any inconvenience you encountered.

    2.0

    Poor Stay

    devi m.couple

    Ac is not working properly. Double bed is not as per picture. The room allocated is front side of main door of banquet. So much noise of functions and arrangement.

    Travel Month: Nov 2024

    Room: Deluxe Double Room

    • user photos
    • user photos
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    Hotel Samraj has replied on Thu May 22 12:35:58 IST 2025

    Dear Devi Momaya We sincerely apologize for the disappointment you experienced during your stay at Hotel Samraj. It is truly disheartening to hear that we did not meet your expectations, and we are very sorry for any inconvenience you encountered.

    2.0

    Not up to mark hotel. As they were charging very high

    muraleedharan g.business

    Ac was not working. They could politely ask for id as i invited them to see me. All of them senior citizens

    Travel Month: Oct 2024

    Room: Deluxe Double Room

    Hotel Samraj has replied on Thu Nov 14 14:46:15 IST 2024

    Dear Muraleedharan Gopalakrishnan, We sincerely apologize for the disappointment you experienced during your stay at Hotel Samraj. It is truly disheartening to hear that we did not meet your expectations, and we are very sorry for any inconvenience you encountered.

    3.0

    Limited choice of food, room tv was non functional

    ramesh.couple

    Need to improve on food and amenities room television was not working reception need to be improve at the time of registration

    Travel Month: Oct 2024

    Room: Deluxe Double Room

    Hotel Samraj has replied on Thu Nov 14 14:46:58 IST 2024

    Dear Ramesh Jaiswal, We sincerely apologize that your recent stay at Hotel Samraj did not fully meet your expectations. We aim to provide a pleasant experience for all our guests and we are very sorry for any inconvenience you encountered.

    3.0

    Average Stay

    shived s.loyalty-iconsolo

    Very small rooms with no dining space. Bathroom is also very congested. Food is ok. Just about a very reasonable consumption for the price charged.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe Single

    Hotel Samraj has replied on Fri Oct 18 18:20:25 IST 2024

    Dear Shived Saxena We sincerely apologize that your recent stay at Hotel Samraj did not fully meet your expectations. We aim to provide a pleasant experience for all our guests and we are very sorry for any inconvenience you encountered.

    2.0

    Poor Stay

    bhupen.business

    Hotel photo and actual are so much different.

    Travel Month: Oct 2024

    Room: Deluxe Double Room

    Hotel Samraj has replied on Fri Oct 18 18:20:59 IST 2024

    Dear Bhupen lakhani We sincerely apologize for the disappointment you experienced during your stay at Hotel Samraj. It is truly disheartening to hear that we did not meet your expectations, and we are very sorry for any inconvenience you encountered.

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