The property boasts clean rooms and friendly staff, which are definite pluses. However, it is situated in a congested and unhygienic area, making accessibility a hassle, especially for cabs. Guests reported a lack of food facilities and service issues including inadequate breakfast and limited housekeeping. There's a disconnect between advertised amenities like electric kettles and what’s actually provided. Overall, despite some nice features, the location and service have left many dissatisfied.