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MG Marg, Gangtok | 5 minutes walk to MG Marg Market
69 Ratings, 27 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property enjoys a prime location close to MG Marg, making it super convenient for guests. Many appreciate the courteous and helpful staff, along with the lovely mountain views from the rooms. While some noted that rooms are on the smaller side and there's no lift, guests still found their stays pleasant and satisfactory overall.
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Average Stay
The stay was fine. Room and walls could have been cleaner. Rest was fine. Location was excellent, staff were great too. Rooms are small. Wifi & TV were not working.
Room: Standard Room
Not Recommended, Please DON'T Stay Here. Worst Hotel of Gangtok
One of the worst hotels. Their service is a big zero. They do not care for their guests. Breakfast is unhygienic. Their staff misbehaved with us. Unclean, unhygienic property. I would never recommend this hotel.
Room: Deluxe Room
Not Recommended, Please DON'T Stay Here. Worst Hotel of Gangtok,
One of the worst hotels. Their service is a big zero. They do not care for their guests. Breakfast is unhygienic. Their staff misbehaved with us. Unclean, unhygienic property. I would never recommend this hotel.
Room: Deluxe Room
Good Stay
location is good...amentis and services are satisfactory...but the downstairs at the back side of hotel...is very very dangerous
Room: Standard Room
Average Stay
My stay at orchid lords eco inn was good except for an issue regarding the hotel service. The water service of the hotel was disappointing. Other than this my stay at the hotel was satisfying.
Room: Deluxe Room
HOTEL ORCHID has replied on Wed Dec 18 19:08:36 IST 2024
Thank you for sharing your feedback about your stay at Orchid Lords Eco Inn. We apologize for the disappointing experience with the water service and appreciate you bringing this to our attention. We're glad to hear that overall your stay was satisfying, and we hope to have the opportunity to welcome you back for an improved experience in the future.
Best hotel
Very nice hotel with very good location, rooms very good with all facilities, hotel staff very polite and very good service.
Room: Deluxe Room
HOTEL ORCHID has replied on Fri Dec 20 17:20:50 IST 2024
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at our hotel. It's great to know that you enjoyed the location, the rooms, and the service provided by our polite staff. We truly appreciate your feedback and look forward to welcoming you back in the future!
Not too good not too bad fairly good location hotel.
coupleThe hotel had no elevator and the tv was not working. The food was very good and the staff were all very nice. But the main problem was that there was no lift. But the location of the hotel was very nice and the rooms were very tidy. But very small. Overall average
Room: Deluxe Room
HOTEL ORCHID has replied on Fri Aug 02 18:07:36 IST 2024
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the good food and found our staff to be very nice. We understand that the absence of an elevator was inconvenient for you, and we appreciate your understanding. We'll certainly take your comments into consideration as we continue to improve our facilities. We hope to have the opportunity to welcome you back for an even better experience in the future.
Hotel was good clean staff was cooperative neat view was fantastic ๐๐๐๐๐
The hotel was good and staff was cooperative ๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐
Room: Standard Room
Average stay on overpriced hote
familyWe stayed in their premium room for days. Here are some observations during the stay. Pro: the hotel is situated in a prime location and near mg marg, has a shortcut road inside the hotel. Room is spacious with excellent mountain view. Hotel stuffs are coutrious. 24x7 water facilities with geyser. Cons: even after booking the premium room we have not received the necessary toiletries and when asked they told they are out of stock not sure how they are managing their guest schedule with stock. Breakfast had limited options and not filling in quick interval. Looks like they are running the hotel with under stuff. Premium rooms are on the top floor and without a lift which we feel very hectic after coming from a local site tour or from market. Overall with this price range its a overpriced hotel and guests can expect much more facilities within this price range.
Room: Premium Room
HOTEL ORCHID has replied on Fri Dec 20 17:22:53 IST 2024
Thank you for sharing your detailed feedback. We're glad to hear that you appreciated the prime location, the spacious room with the mountain view, and the courteous staff. However, we deeply regret that several aspects of your stay did not meet your expectations. We apologize for the inconvenience caused by the lack of toiletries and the limited breakfast options. We will certainly review our inventory and ensure that our amenities are consistently available for guests. Additionally, we understand how the lack of a lift can be inconvenient, especially for those staying on the top floor after a long day. Your feedback is invaluable, and we will look into ways to improve our services and facilities. We appreciate your comments and will take them into consideration as we continue to enhance the guest experience. Thank you for your input, and we hope youโll give us another opportunity to serve you better in the future.
Average Stay
Hotel location is good. Rooms and bathrooms are clean but rooms are small in size. Additionally this hotel has facility to go to mg marg from back side stairs directly which is very convinient. Pols note stairs at backside are not in proper condition. There is an issue with tea and food facility in this hotel. Charges for 1 cup tea is 80rs which is very high(almost double) in comparision to other hotels which i stayed for same price ranges.
Room: Standard Room
HOTEL ORCHID has replied on Fri Dec 20 17:19:53 IST 2024
Thank you for sharing your feedback. We're glad to hear that you appreciated the hotel's location and the cleanliness of the rooms. We also appreciate your note about the convenience of the back-side stairs to MG Marg, though we will certainly look into the condition of those stairs to ensure they are safe for all guests. We apologize for the disappointment regarding the tea and food pricing. Your feedback regarding the tea charges is valuable, and we will review our pricing to ensure it aligns better with guest expectations and local standards. We hope to have the opportunity to serve you better in the future. Thank you again for your insights!
Good Stay
4
Room: Standard Room
HOTEL ORCHID has replied on Sun Jun 02 18:13:36 IST 2024
Thank you for your review! We're delighted to hear you had a good stay and enjoyed the chole bhature for breakfast. We appreciate your feedback on the location and hope to welcome you back in the future
Good Stay
Decent hotel at a great location on the m g road, the prime shopping area. Staff is courteous and helpful. Rooms are small. But goot view. Fairly noisy though.
Room: Deluxe Room
HOTEL ORCHID has replied on Fri May 03 16:30:16 IST 2024
Dear Mr. Chattopadhyay, Namaskar from Lords Hotels ! It sounds like you've found a hotel with some great upsides and a few downsides. Being located on MG Road is definitely a plus for shopping and accessibility. Courteous and helpful staff can make a big difference in the overall experience. Small rooms might be a trade-off for the prime location, but if they offer a good view, that can be a nice perk. However, noise could be a concern for some guests, especially if they're sensitive to it. Overall, it seems like a decent option for those prioritizing location and service over room size and noise levels.
Enjoy e
coupleRoom was cosy and clean. Bathroom was also neat. Only problem we faced was accessing mg marg. It's a steep climb to mg marg. Staff was courteous and kind. Food was ok. Room service was really good. Overall the staff were helpful. Will definitely recommend for stay near mg marg in gangtok.
Room: Standard Room
HOTEL ORCHID has replied on Fri May 03 16:32:34 IST 2024
Dear Mr. Bibin, Namaskar from Lords Hotels ! Thank you So Much, It sounds like despite the challenge of accessing MG Marg, you had a positive experience overall. Clean and cozy rooms along with neat bathrooms are always a plus, and it's great to hear that the staff were courteous, kind, and helpful. Good room service can really enhance a stay, even if the food was just okay. Recommending it for its proximity to MG Marg despite the climb speaks volumes about its other positive attributes. Thanks for sharing your experience!
Good Stay
Really great experience and great service
Room: Standard Room
HOTEL ORCHID has replied on Fri May 03 16:34:19 IST 2024
Dear Ms. Anuradha, Namaskar From Lords Hotels ! It's wonderful to hear that you had a really great experience and found the service to be top-notch! Your positive feedback will surely be appreciated by the hotel staff and management. If you have any specific highlights or aspects of the service that stood out to you, sharing those details could help others looking for accommodations in the area. Thank you for taking the time to share your feedback!
Excellent Stay
coupleThe ambience of the hotel was excellent the staff behavior and punctuality was very good and the way to mg marg was very close it was very convenient i had a very pleasant and comfortable stay
Room: Standard Room
HOTEL ORCHID has replied on Fri May 03 16:35:59 IST 2024
Dear Mr. Jayanta, Namaskar from Lords Hotels ! Thank you for your kind words! We're delighted to hear that you found our hotel's ambiance excellent and appreciated the courteous behavior and punctuality of our staff. We strive to make our guests' stays as comfortable and convenient as possible, and we're glad to hear that the proximity to MG Marg added to your overall experience. Your satisfaction is our top priority, and we hope to welcome you back for another pleasant stay in the future!
Excellent Stay
Very pleasant stay and people. Had a nice view of the mountains after thry upgraded the room for free
Room: Standard Room
HOTEL ORCHID has replied on Wed Mar 27 13:33:01 IST 2024
Dear Mr. Mandal, I'm thrilled to hear that you had such a pleasant stay and enjoyed the beautiful view of the mountains! It's great that they upgraded your room for free, enhancing your experience even further. Thank you for sharing your positive feedback, and we hope to have the pleasure of welcoming you back again soon! If there's anything else we can assist you with, please don't hesitate to let us know. Regards
Excellent Stay
My stay was very comfortable. Warm welcome at the front desk. Ms. Lee-om at front desk was very helpful. There restaurant was close for that day due to some wedding so whenever i ordered food she came to give the food. Only one suggesting please keep more tv channels. Thank you lords. Looking forward to stay in other properties.
Room: Standard Room
HOTEL ORCHID has replied on Wed Mar 27 13:31:44 IST 2024
Dear Mr. Das, I'm delighted to hear that you had such a comfortable stay! A warm welcome at the front desk can truly set the tone for a great experience. It's wonderful that Ms. Lee-om was so helpful during your stay. I'm sorry to hear that the restaurant was closed due to a wedding, but I'm glad that they made sure you were still taken care of with food deliveries. Thank you for your suggestion regarding TV channels; we'll certainly take that into consideration for future improvements. We appreciate your feedback and look forward to welcoming you to our other properties in the future. If there's anything else we can do to enhance your experience, please let us know. Regards,
Good Stay
Hotel room was good but there was few things missing like non availability of hair dryer, not in deluxe room even not in prime room.
Room: Deluxe Room
HOTEL ORCHID has replied on Wed Jun 14 12:27:57 IST 2023
Dear Guest Thank you for your feedback. We apologize that the hair dryer was not available in your room. We strive to provide our guests with the best possible experience and will work to ensure that all amenities are available in the future. We appreciate your feedback and hope to have the opportunity to serve you again. Regards Raj Subba
Comfortable stay
Food, service etc are good - location is great. Absence of cupboard in the rooms were a minus. Staff behavior is great.
Room: Deluxe Room
HOTEL ORCHID has replied on Wed Jun 14 12:29:43 IST 2023
Dear Guest Thank you for your review. We are glad to know that you enjoyed the food, service, and location of our property. We are sorry to hear that the absence of cupboard in the rooms was inconvenient for you. We will take your feedback into consideration and strive to improve our amenities in the future. We are glad to hear that you found the staff's behavior great. Thank you again for your valuable feedback. Regards Raj Subba
Very poor
familyNo parking, very very congested rooms, very limited staff, poor serving of breakfast, very costly. We need to beg them for hot water every time and room service is pathetic. The only positive aspect is the location.
Room: Deluxe Room
HOTEL ORCHID has replied on Tue Sep 05 09:15:11 IST 2023
Dear Mr. Harinarayana, Namaskar! We apologize for the congested rooms, limited staff, and poor service you experienced during your stay. We understand that this type of experience is not what you expect from us and we apologize for any inconvenience it caused. We are sorry that you had to beg for hot water and were unhappy with the room service. We value all feedback and are sorry that we were not able to meet your expectations. We are glad, however, that the location was to your liking. Thank you for bringing this to our attention. We hope to have the opportunity to provide a better experience for you in the future. Regards, Leedup Lepcha
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