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Review Of Sumitel Shangrila0123401234

Deorali Bazar, Gangtok | 2 km drive to MG Marg Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.3
    Excellent

    396 Ratings, 200 Reviews

    excellent
    53%
    very good
    30%
    average
    12%
    poor
    3%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 4

    Rating Categories

    • Location4.4
    • Cleanliness4.5
    • Food4.2
    • Value For Money4.1
    • Facilities4.1
    • Child Friendliness3.7
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    Reviews Summary

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    Sumitel Shangri-La in Gangtok has received heartfelt appreciation for its friendly and cooperative staff, ensuring a welcoming atmosphere throughout guests' stays. Visitors loved the clean and cozy rooms, tasty food, and excellent room service. The property boasts a convenient location, making it easy to access nearby attractions. Guests particularly enjoyed the mesmerizing views and overall cleanliness, making it a delightful choice for a comfortable stay.

    Sort by:

    Positive first
    5.0

    good service

    sanjog s.couple

    it was a great stay at this hotel and staff was very good and polite. the room was good to go with this budget. 👌🏼

    Travel Month: Oct 2025

    Room: Deluxe Room

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    4.0

    Good Stay

    sahayog c.

    We had an absolutely wonderful stay at Sumitel Shangri-La, Gangtok. The experience was fantastic from the moment we arrived until the day we checked out. The welcoming and friendly atmosphere made us feel right at home.

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    Great experience

    devika c.group

    Good room with good food....great room service and staffs are very cooperative and friendly...loved the stay

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    Excellent

    sachin c.group

    Very convenient, clean and comfortable to stay. Well disciplined staff with friendly nature. Very good

    Travel Month: Sep 2025

    Room: Deluxe Room

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    4.0

    awesome

    deepenti t.group

    Good budget friendly place to stay

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    chewang n.couple

    It’s is in very good location and the rooms are clean n cozy. Views are also amazing. Staffs are very helpful .

    Travel Month: Sep 2025

    Room: Premium Double Room

    5.0

    very comfortable stay

    gaurav j.solo

    Very clean washroom and comfortable stay. And very friendly staff. And convenient location with easy taxi access

    Travel Month: Jul 2025

    Room: Deluxe Room

    Sumitel Shangrila has replied on Fri Aug 01 15:00:19 IST 2025

    Dear Gaurav Joshi, Thank you for your feedback on Sumitel Shangrila! We’re thrilled you had a memorable stay and appreciated our caring and humble team. Our prime location makes us a top choice for anyone searching for a Hotel in Gangtok. We hope to welcome you again soon! Thanks Team Sumi Yashshree Hotels

    4.0

    Good Stay

    couple

    the stay was pretty good and the breakfast that was proved was also good, even though it was off season they did not compromise on anything. the stay was pretty good and the breakfast that was proved was also good, even though it was off season they did not compromise on anything.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room

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    Sumitel Shangrila has replied on Fri Aug 01 15:00:23 IST 2025

    Dear , Thank you for your feedback on Sumitel Shangrila! We’re thrilled you had a memorable stay and appreciated our caring and humble team. Our prime location makes us a top choice for anyone searching for a Hotel in Gangtok. We hope to welcome you again soon! Thanks Team Sumi Yashshree Hotels

    5.0

    Excellent Stay

    ajay k.

    I was nice staying in Sumi Sumi is always my first choice in Gangtok . Everything is just good Thanks to all the staff

    Travel Month: Jul 2025

    Room: Premium Double Room

    Sumitel Shangrila has replied on Fri Aug 01 15:00:26 IST 2025

    Dear Ajay Kumar Rai, Thank you for your feedback on Sumitel Shangrila! We’re thrilled you had a memorable stay and appreciated our caring and humble team. Our prime location makes us a top choice for anyone searching for a Hotel in Gangtok. We hope to welcome you again soon! Thanks Team Sumi Yashshree Hotels

    5.0

    Excellent Stay

    chewang n.couple

    It was good experience. Staffs were very helpful and room were nice and clean. The location of the property is also very good

    Travel Month: Jul 2025

    Room: Premium Double Room

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    5.0

    Excellent Stay

    chewang n.couple

    The property is in very good location and the parking space is enough. The rooms were clean and staff were very helpful.

    Travel Month: Jul 2025

    Room: Premium Double Room

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    5.0

    Excellent Stay

    chewang n.couple

    It was a good experience. Hotel is clean n in good location. Staff were also very helpful. Stayed there for few nights

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Deluxe Room

    Sumitel Shangrila has replied on Tue Jul 15 15:30:20 IST 2025

    Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the clean and convenient location of our hotel, and that our staff was helpful during your stay. We appreciate your kind words and look forward to welcoming you back in the future.

    4.0

    Good Stay

    rohan p.

    I really loved the vibe and the overall ambience of the place... it had a great atmosphere. However, the room was extremely hot and uncomfortable. Unfortunately, the single fan provided didn’t help much, making it quite difficult to relax or sleep. A better cooling option would have really improved the stay.

    Travel Month: Jun 2025

    Room: Premium Triple Room

    Sumitel Shangrila has replied on Tue Jul 15 16:00:20 IST 2025

    We're delighted that you enjoyed the vibe and overall ambience of our hotel. We apologize for the discomfort you experienced with the room temperature. Your feedback is valuable, and we will address the issue to ensure a more comfortable stay for our guests in the future. Thank you for bringing this to our attention.

    5.0

    Very comfortable stay

    gaurav j.group

    All the staffs were really friendly and helpful. Room service was quick and the rooms were clean . Will definitely visit again since the location was also really convenient.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Sumitel Shangrila has replied on Tue Jul 15 16:00:29 IST 2025

    Thank you for sharing your experience! We're delighted to hear that our staff provided friendly and helpful service during your visit. It's great to know that you found the room service quick and the rooms clean, and we're pleased that our convenient location added to your positive experience. We look forward to welcoming you back on your next visit!

    5.0

    Excellent Service and good stay

    pankaj r.solo

    Great Stay. Service provided was excellent. Room provided was a top floor room with mesmerising view. Thankyou siddhant

    Travel Month: Jun 2025

    Room: Deluxe Room

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    Sumitel Shangrila has replied on Tue Jul 15 16:00:19 IST 2025

    We're thrilled to hear that you had a great stay with us! It's wonderful to know that you enjoyed the excellent service and the mesmerizing view from your top floor room. Thank you for choosing Sumi Yashshree Hotels, and we hope to welcome you back again soon!

    4.0

    a good stay

    sonakit l.family

    The location of the hotel was convenient—close to nearby attractions, transport, and market Overall, I would recommend this hotel for solo travelers, couples, families, business trips looking for affordable luxurious and convenient accommodation in the city

    Travel Month: Jun 2025

    Room: Deluxe Room

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    Sumitel Shangrila

    We are thrilled to hear that you found our hotel's location convenient and that you enjoyed the nearby attractions, transportation options, and market accessibility. We strive to provide affordable luxury for solo travelers, couples, families, and those on business trips. Thank you for recommending our hotel!

    3.0

    Average Stay

    business

    They have a good gesture, but if you are hungry after 09:30 PM, never expect to be fed by them. You may die hungry.

    Travel Month: Jun 2025

    Room: Premium Double Room

    2.0

    Poor Stay

    trupthi s.family with 1 kid

    This was the first hotel i stayed at in Sikkim. The rooms are not great. The bathroom had a bathtub which needed repairs. They book themselves to the last available room even if the room requires renovation. Just because they are closer to the city center they charge a bomb

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    priyanka c.family with 1 kid

    Arpan/Astha/Albert/Sangam/Sanchaman from Sumita Shangrila team they are very helpful and provide very good service . Thank you for that.

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    srinivas p.family

    had a pleasant stay at sumitel, staff and manger were courteous well mannered. over all a great experience thanks to Arpan, Astha, Albert, Sangam, sanchaman

    Travel Month: Jun 2025

    Room: Deluxe Room

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