Review Of The Cosmos Hotel

We recently enjoyed a 3-night stay at Hotel Cosmos. The bathroom was impeccably clean and well-stocked with amenities, including good quality towels, a hairdryer, and reliable hot water. While the breakfast was just adequate for our tastes, the overall service was fantastic. The staff was incredibly cooperative and helpful. A great example was their quick response when I inquired about laundry: they immediately provided an iron and iron board so I could quickly press my two shirts. The hotel's location is a major plus. I highly recommend Hotel Cosmos, especially because the market, shops, and restaurants (including good non-vegetarian options) are all within easy walking distance.

The property is on Tibet Road and very near to MG Marg, just 1-2 minutes walking distance. They serve only vegetarian foods. Breakfast span was limited but quality and taste was quite good. We dined only once and food is quite costly. We booked a suit room. The washroom was small with no ventilation. Cleanliness of the hotel was quite good. Service needs to be improved. Mr. Gyalpo was awesome. Gyalpo and proximity to MG Road are the main reasons we stayed there for two consecutive times at a gap of 3.5 years. Thanks Gyalpo for your awesome service.

The stay was comfortable and the staff was friendly. We booked our stay for 2 days and it was quite comfortable.

The service was good and the staff was friendly. We stayed for 2 days and everything was good except for the bathroom exhaust which was not working properly.

LOCATION IS GOOD AS WALKABLE DISTANCE TO MG ROAD. ROOM IS CLEANED. STAFFS ARE COOPERATIVE. ONLY VEG FOOD. RESTAURANT OUTSIDE VIEW IS BRILLIANT.

The receptionist were very unfriendly and rude as if we were staying there for free.. They caused inconvenience to us by not answering the phone calls and giving any facilities like hotels should. Had a very terrible experience and wouldn’t recommended anyone to stay there

We stayed at the hotel for two nights in the suite room. The room had all amenities and was clean. The staff were polite and courteous. We had taken the complimentary breakfast option, which was sumptuous. overall the experience was good.

Nice stay, friendly staff. Really Nice place for stay. One must try while visiting Gangtok. Clean and hygienic place

Hotel is situated near to MG Marg at good location. The staff was kind and cooperative. Rooms were clean with all amenities.

Very nice property , Nice stay , very nice staff and very closed Mg Road just a next road, and very nice market a hotel

Property Location Good, Breakfast Buffet option is very less and most tray not refills even at 8am, no taste in food, no mineral water served in room, only regular water

Hotel ambiance was very nice.. Staff were also very much cooperative. It is situated at walking distance from MG Road.

The room is mediocre No AC, no ceiling fan, if you complain you are given a stand fan. The stand fan placed in the room looks very bad. And gives a bit of a low quality feel

Location wise cheap and best hotel. Staff behavior was so good. Best food but little bit costly, but over all it was nice.

The hotel is good with good accessibility to mg Marg road which is in walking distance. they have good roof top restaurant and breakfast buffet is quite good with options of poori sabzi, idli sambhar, juice, tea, coffee, some dessert, vermicelli which differs every day. The lift is till the 4th floor and if your room is on the 5th floor then you have to go by stairs but that is manageable as their guard helps to carry the luggage and all. The roof top is on the 6th floor with a fabulous view of clouds and mountains. The room size is good but the bathroom size is small but it is okay.

Everything is as kind of average from food to quality of rooms , their was no parking and I came with car just to know that there was as no parking , it was difficult to manage for me and lastly I feel your people in the front desk should be polite enough and react accordingly , pls teach them basic manners since you are in hospitality industry. They can’t be rude to customer at all , the tone they speak in with customers .

hotel is located 5 minutes from mg road and everything was fantastic and pure veg was awesome . must visit or booked

Very nice stay food was good and was very near to Mall Road and market over all the experience was good

The properties location is very convenient as it is just beside MG Marg, The skyline suite rooms are quite spacious and has lovely mountain view and well maintained. The staff is friendly and very responsive. It was a wonderful stay at the hotel

On the day of checkout, although previously informed about the time of checkout, there was no power in the area, but the hotel refused to start the generator quoting that the generator is low on fuel. The entire checkout process was very uncomfortable in dark with ice cold water in the shower. Only generator was started to give power to the elevator later so that we can get our bags down from 4th floor. Breakfast included was below average. Out of the 7days of our stay we ate breakfast 3 days in a row and then one more and surprisingly potatoes was a consistent option with a standard idli vada or poha. Other wise house keeping did a good job catering for our needs to service the room. The proximity of the hotel to MG marg and couple of restaurants suited our needs so that was great.