Jain Group Royal Residency (2 min walk to mg marg)

Jain Group Royal Residency (2 min walk to mg marg) has replied on Mon Jun 30 12:27:25 IST 2025

Dear Guest , Thank you for recognizing our value-for-money rates, great location and lovely views. We truly appreciate your feedback and take every guest suggestion to heart. Rest assured, your comments will be shared with our management team as we continually refine our service. We look forward to welcoming you back for an even better stay! Warm Regards, Guest Relations Team

Jain Group Royal Residency (2 min walk to mg marg)

Dear Guest , Thank you for your kind words! We're so glad to hear you enjoyed both the food and your stay with us. It's wonderful to know that our team's hospitality, the comfort of your room, and the scenic views all made a positive impression. Creating a warm and memorable experience for our guests is what we strive for—and we're happy it shone through during your time in Gangtok. Hope to welcome you back soon for another relaxing getaway! Warm Regards, Guest Relations Team

Jain Group Royal Residency (2 min walk to mg marg)

Dear Guest , We're so happy to hear you had a fulfilling stay with us! Catering to guests who prefer pure vegetarian meals without onion and garlic is something we take great care in, and it's rewarding to know you appreciated it. The scenic views from both the room and the dining hall are among our favorite features too—peaceful moments with mountain backdrops are always a bonus. And yes, that back road to MG Marg makes exploring the town all the more convenient. Thank you for recommending us—we truly value your kind words and look forward to hosting you again soon! Warm Regards , Guest Relations Team

Jain Group Royal Residency (2 min walk to mg marg)

Dear Guest , Thank you once again for your kind words! 😊 We're so pleased to hear that you had a pleasant stay and appreciated our team's hospitality, the amenities, and the central location near MG Road. Just to add for future travelers—while the property doesn’t offer in-house parking, there are paid parking facilities conveniently available nearby for guests who are traveling with vehicles. Looking forward to hosting you again for another enjoyable stay in the heart of Gangtok! Warm Regards, Guest Relations Team

Jain Group Royal Residency (2 min walk to mg marg) has replied on Mon Jun 30 12:07:59 IST 2025

Dear Guest , Thank you for your lovely review! We're delighted to hear that you had a pleasant stay and that our friendly team, convenient location near MG Road, and quality amenities made a positive impression. It’s always a joy to know our efforts toward service and hospitality are appreciated. We look forward to welcoming you back for another great experience soon! Warm Regards, Guest Relations Team

Jain Group Royal Residency (2 min walk to mg marg) has replied on Mon Jun 30 12:01:28 IST 2025

Dear Guest , Thank you for sharing your feedback! We're glad to know you appreciated our location and the quality of service from our team. We understand your concerns regarding the rooms and will definitely take this into consideration as we continuously work to improve the overall guest experience. Your insights help us identify areas to enhance and ensure a more comfortable and pleasant stay for all. Looking forward to the chance to welcome you again with improvements you’ll notice and enjoy! Warm Regards, Guest Relations Team

Jain Group Royal Residency (2 min walk to mg marg)

Dear Guest , Thank you for your thoughtful review! We're so glad you enjoyed the spacious rooms and the availability of hot water throughout your stay. Regarding the access to MG Marg—you're absolutely right that the most commonly used route involves a number of stairs, which can be challenging for some guests. However, we’d love to share that there is an alternative route through our property that avoids the stairs entirely. It’s a bit less obvious, so it’s possible it wasn’t discovered during your visit—but our team is always happy to guide guests through it for a more comfortable experience. We truly appreciate your feedback, and we hope to welcome you again with an even smoother stay next time! Warm Regards, Guest Relations Team

Jain Group Royal Residency (2 min walk to mg marg) has replied on Fri Jun 27 15:57:27 IST 2025

Dear Guest , Thank you so much for your kind recommendation! We're delighted you enjoyed the convenient location and found our team helpful and cooperative. Creating a pleasant and welcoming stay for our guests is what we strive for every day. Looking forward to hosting you again on your next visit to Gangtok! Warm Regards, Guest Relations Team

Jain Group Royal Residency (2 min walk to mg marg)

Dear Guest , Thank you once again for your thoughtful feedback. We genuinely feel disheartened that your stay and experience with us were not as seamless and comfortable as they were meant to be. That’s never the kind of impression we wish to leave. Due to our location in a hilly region, unexpected power outages can occasionally occur. In this instance, the situation was unusually prolonged—lasting more than a week—despite having backup systems in place. These conditions strained our usual operations more than expected. We also understand your concerns about billing and communication. Rest assured, we’re reviewing these matters thoroughly to ensure such issues are better managed moving forward. Your understanding and support in the face of these challenges truly mean a great deal to our team. Thank you for standing by us. Warm Regards, Guest Relations Team

Jain Group Royal Residency (2 min walk to mg marg) has replied on Fri Jun 27 13:13:01 IST 2025

Dear Guest , Thank you for sharing your feedback! We're delighted you enjoyed our convenient location near MG Marg and appreciated the quality of our services. It's always our aim to provide a comfortable and accessible stay, and we’re glad to hear the overall experience met your expectations. Looking forward to welcoming you again soon! Warm Regards, Guest Relations Team

Jain Group Royal Residency (2 min walk to mg marg) has replied on Tue Mar 04 12:10:53 IST 2025

Dear Guest, Thank you for your feedback! We're glad you found our staff polite and helpful. It's great to hear that you found our hotel a good option for a budget stay. Warm Regards, Shalini Gupta

Jain Group Royal Residency (2 min walk to mg marg) has replied on Fri Jun 27 13:10:31 IST 2025

Dear Guest , Thank you for taking the time to share your feedback. We understand your concerns and appreciate the opportunity to address them. While such experiences are highly unusual at our property, we did review your comments with our management team and found that no similar complaints were raised during your stay. The hotel was fully booked on those dates, and no issues with water or amenities were reported to our team. That said, we take all guest feedback seriously and have re-checked all related services to ensure everything is functioning optimally. Your satisfaction is important to us, and we truly value your input as it helps us improve. We hope to welcome you again in the future for a much more seamless and enjoyable experience. Warm Regards, Guest Relations Team

Jain Group Royal Residency (2 min walk to mg marg) has replied on Thu Jan 16 12:10:24 IST 2025

Dear Guest, "Thank you for your kind words! We're pleased to hear that you enjoyed our location, staff, and services. We always aim to provide excellent service and maintain clean facilities. We look forward to welcoming you back on your next visit. We'll strive to make your stay just as enjoyable!

Jain Group Royal Residency (2 min walk to mg marg) has replied on Thu Jan 02 13:22:13 IST 2025

Dear Guest, Thank you for sharing your feedback. We're glad to hear you enjoyed the hotel's prime location and the stunning view of Kanchenjunga. It's wonderful to know that you had a good experience with the proximity to MG Marg. We appreciate your insights and will certainly take them into consideration as we work towards enhancing our guest experience. We hope to have the opportunity to welcome you again soon!

Jain Group Royal Residency (2 min walk to mg marg) has replied on Sat Nov 09 16:31:42 IST 2024

It sounds like you had a great experience in Gangtok! As a heritage property, we strive to maintain the charm and character of the hotel while ensuring it remains neat, clean, and comfortable for our guests. We’re also glad you appreciated the polite service from our staff and the convenient location near MG Road. Your mention of our fast service means a lot to us, and we’re grateful for your kind words. We hope to welcome you back soon for another memorable stay. Warm Regards