Guests highlighted that the property is situated at a difficult-to-trace location, far from MG Marg, which requires a taxi for accessibility. Service is consistently reported as poor and unprofessional, with a lack of basic management. Many faced issues like no water and malfunctioning facilities, including hot water. The food menu was limited and often poorly prepared. However, some mentioned the staff's cooperative attitude. Overall, the experience has been quite unsatisfactory for many visitors.