The property is situated in a fantastic location on MG Marg, making it convenient for exploring the area. However, many guests have pointed out serious issues like unclean rooms, poor maintenance, and rude staff, particularly at the reception. The amenities are often lacking, with reports of inadequate heating, unreliable power supply, and problematic water supply. Though some guests appreciated the friendly staff and good food, overall experiences were marred by cleanliness concerns and insufficient service.