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Vishal Gaon, Gangtok | 10 minutes walk to MG Marg Market
478 Ratings, 301 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Good Stay
Prime location, great staff, we had breakfast and it was great. Comfortable and clean beds.
Room: Executive Deluxe Room
Food & Loc
The food and location were excellent. And all the staff were very helpful. And a special thanks to our attendant,
Room: Executive Deluxe Room
Nice experience on the top of hills
experience was really good as it was very close to MG marg everyday exploring that place was easy at night also all the amenities and facilities were excellent
Room: Executive Deluxe Room
Excellent Stay
Ok
Room: Executive Deluxe Room
stay and location
value for money stay,hygiene and deal.staff is cooperative...location is also very good near Mg road
Room: Executive Deluxe Room
Good Stay
service is good, food is good room is good. I found this property from make my trip. Location is 10 mins walking distance from mg marg
Room: Executive Deluxe Room
Excellent Stay
Our experience at this hotel was truly amazing. The staff is very polite and cooperative. Room service is fast and satisfactory. The food at the hotel is amazing, with a lot of variety and quality maintained. What I liked the most – the way everyone treats the guests with sincerity. In a word, a great hotel to stay at. 💯
Room: Executive Deluxe Room
good se
I just visited in the previous month, and I was mesmerized to see their luxurious accommodations. Their staff behaviour is also excellent, and I would love to visit again
Room: Executive Deluxe Room
Excellent Stay
Good food. Stuff behaviour is very Good.
Room: Executive Deluxe Room
Excellent Stay
1
Room: Executive Deluxe Room
One of the best hotel in gangtok
Wonderfull hotel and wonderfull host. Great experience. Guys go for it u wont be disappointed. Also free complimentary tea. Location is also very good.
Room: Executive Deluxe Room
Visit without any doubt..
Mr Vijay ( Manager) and all the staff nature were excellent..5/5..Hygiene maintenance 100% Food upto mark ..
Room: Executive Deluxe Room
Jain Group Sikkim Continental (5 min walk to m.g marg) has replied on Thu Jul 03 16:12:11 IST 2025
Dear Guest, Thank you so much for your wonderful review! We're truly happy to know that our team's hospitality, hygiene standards, and food quality made your stay a memorable one. Your kind words inspire us to keep delivering the best experience for all our guests. We’d be glad to welcome you again anytime! Warm Regards, Guest Relations Team
Average Room with Nice view.
location was good. Food was average. Room was Dark. more powerful light needed. Staff behaviour was good.
Room: Executive Deluxe Room
Jain Group Sikkim Continental (5 min walk to m.g marg) has replied on Wed Jul 16 18:20:41 IST 2025
Dear Guest , Thank you for sharing your thoughts. We're glad you appreciated the convenient location and the courteous behavior of our staff. Feedback like yours helps us understand what our guests value and where we can enhance the overall experience. We look forward to welcoming you again and making your next stay even better. Warm Regards, Guest Relations Team
Rooms were comfortable, but service was very poor
Services was very poor arrogant staff. Food was not good as compared other restaurant. At last room was comfortable with nice view.
Room: Executive Deluxe Room
Jain Group Sikkim Continental (5 min walk to m.g marg)
Dear Guest , Thank you for sharing your feedback. We're glad to hear that you found the room comfortable and enjoyed the view—it’s something many guests appreciate. We do occasionally receive comments about our staff, and we treat each one seriously. Our team consistently puts in every effort to ensure guests have a seamless and pleasant experience. As you've mentioned this concern, we’ll certainly cross-check the matter with our management team to better understand what happened and improve wherever necessary. We truly value insights that help us grow and refine our services. Looking forward to offering you a more satisfying stay next time. Warm Regards , Guest Relations Team
Location is excellent, but service could use a refresh
Good vibes, cleaning, Good stay overall, though a few small touches could elevate it to great. Location is excellent, but service could use a refresh."
Room: Executive Deluxe Room
Jain Group Sikkim Continental (5 min walk to m.g marg)
Dear Guest , Thank you for your thoughtful review! We're delighted that you enjoyed the positive atmosphere, cleanliness, and excellent location—these are exactly the elements we strive to get right. We appreciate your suggestion about the service and are continuously working on those finer details that help transform a good stay into a great one. Warm Regards, Guest Relations Team
Excellent service
Recommended for family stay, very close to M.G. Marg and beautiful view from hotel room. Hotel Staffs were incredibly helpful.
Room: Executive Deluxe Room
Jain Group Sikkim Continental (5 min walk to m.g marg) has replied on Thu Jul 03 16:42:03 IST 2025
Dear Guest , Thank you for the wonderful review! We're so pleased to hear that you found the location convenient and enjoyed the scenic views from your room. It's especially rewarding to know our team's support helped make your stay memorable. We’d be delighted to welcome you and your family again for another relaxing getaway! Warm Regards, Guest Relations Team
Excellent Hospitality
The room was decently sized with great view. The staffs at the hotel are amazing. As promised we were served with complimentary tea and biscuit. The hotel is also on the main road, if anyone is traveling on SNT Bus, they can easily board down right infront of the hotel, if they request the driver.
Room: Executive Deluxe Room
Jain Group Sikkim Continental (5 min walk to m.g marg)
Dear Guest , Thank you for sharing such a lovely review! We're happy to know you enjoyed the spacious room with its beautiful view, and that our team’s hospitality made your stay special. It's great to hear the complimentary tea and biscuit were appreciated—and we’re glad the convenient location added to your comfort. Your kind words truly motivate our team. Looking forward to welcoming you again! Warm Regards, Guest Relations Team
good stay overall. nice location and nice stay. very good.
good staff, clean rooms, close to mg Marg. great deal in this price range. must stay here. very good
Room: Executive Deluxe Room
Jain Group Sikkim Continental (5 min walk to m.g marg)
Dear Guest , Thank you for the wonderful feedback! We're glad to know that our helpful team, clean rooms, and prime location near MG Marg made your stay enjoyable. It’s great to hear you found it to be a great value—we’d love to welcome you again for another pleasant visit! Warm Regards, Guest Relations Team
Average. Unfair price
Room was spacious, but matress pillows and blanket was not clean. Very dull ambiance with no proper lighting in room.
Room: Executive Deluxe Room
Jain Group Sikkim Continental (5 min walk to m.g marg) has replied on Fri Jul 04 17:06:44 IST 2025
Dear Guest, Thank you for sharing your feedback with us. We're glad to hear you found the room spacious, but we're truly sorry to learn that the cleanliness of the mattress, pillows, and blanket did not meet your expectations. We also regret that the room ambiance and lighting fell short of providing a comfortable atmosphere. As mentioned by you, we will definitely raise these concerns with our management team and ensure they are fully reviewed and addressed. Cleanliness and guest comfort are top priorities for us, and your comments will help us take corrective action to improve our standards. We appreciate your honest feedback and hope to have the opportunity to serve you better in the future. Warm regards, Guest Relations Team
Average Stay
I recently stayed at the Jain Sikkim Continental and was impressed by nearly every aspect of my visit. The entire team, from the front desk (excluding one exception, which I'll explain shortly) to the housekeeping crew, were incredibly polite, sweet, and remarkably helpful. The food served was delicious, and the overall service level was undoubtedly of a 5-star standard. Almost every staff member made my experience memorable—promptly answering questions, assisting with directions, and ensuring a comfortable stay. However, I did have one disappointing encounter with the property manager, whose role seems a bit ambiguous. Despite checking out on time, I had requested a temporary luggage storage for 30-45 minutes. His response was not only unhelpful but also rude, and even after a prolonged negotiation, while he reluctantly agreed to store my luggage, he later denied me access to the general washroom, citing that the staff were cleaning. Additionally, when I asked for guidance on booking an outstation taxi, he directed me to a pathway that led only to local cabs. To be clear, my criticism is directed solely at this individual. Every other member of the team—especially the female staff at reception—was outstanding, and they truly enhanced my overall experience. I felt compelled to share this feedback both on Google and LinkedIn to ensure future guests are aware of this mixed experience. Overall, Jain Sikkim Continental offers a fantastic experience, but I hope the management takes this feedback seriously to improve guest relations in the future. This is only against the guy (man) who sits in reception, wears spectacles and possibly a manager
Room: Executive Deluxe Room
Jain Group Sikkim Continental (5 min walk to m.g marg)
Dear Guest, Thank you so much for taking the time to share such a detailed and thoughtful review. We’re truly delighted to hear that you enjoyed your stay at Jain Sikkim Continental and that our team—especially the front desk staff and housekeeping—made a positive impression with their warmth, helpfulness, and professionalism. Your kind words about the food and overall service being of 5-star standard mean a great deal to us. We also sincerely appreciate your honest feedback regarding your interaction with the staff member you identified as the manager. As mentioned by you, we will definitely raise this concern with our management team and ensure it is fully reviewed. We take such matters very seriously, and we are committed to maintaining a consistently respectful and helpful environment for all our guests. Please rest assured that your experience has been shared with the concerned department for a thorough evaluation. We value your input as it helps us grow and improve, and we hope to have the opportunity to welcome you back for an even better experience in the future. Warm Regards, Guest Relations Team
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