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Review Of Arcadian Hotel

MG Marg, Gangtok | 3 minutes walk to MG Marg Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    497 Ratings, 362 Reviews

    excellent
    32%
    very good
    34%
    average
    17%
    poor
    8%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 1
    • 4
    • 3
    • 4
    • 1
    • 4
    • 4
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness4.0
    • Room3.8
    • Food3.6
    • Hospitality3.7
    • Value For Money3.7
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property boasts a prime location just a short walk from MG Marg, making it accessible to local markets and attractions. Guests appreciate the clean rooms and friendly staff. While the food quality generally receives praise, some users mention slow service and limited breakfast options. However, numerous guests have raised concerns about maintenance, room size, and service responsiveness, indicating areas needing improvement.

    Sort by:

    Positive first
    2.0

    I tell him everyone no body goes for this hotels. Owner & service boy same.

    monoj d.group

    Most third class management & hotel owner behavior is rough. He charge extra amounts. Very bad experience about this hotels.

    Travel Month: Jun 2025

    Room: Deluxe Room

    4.0

    Good and Bad Feeling

    abhay s.family with 1 kid

    The room was good food was tasty. Staff was polite and friendly but new and unexperienced The location is close to MG marg. However, they take longer time in restaurant. In last a gold ear ring is missed while room service/ cleaning.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

    1.0

    Worthless Hotel Roo

    arvind k.family

    Facilities as mentioned by hotel not available at all. Room size is so small that it is very difficult to move in the room. Sofa as shown in picture not available as no space even for a small chair. On 22 May no hot water available in bathroom and no one is there to respond. Hotel room was too much dirty and poorely maintained.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

    Arcadian Hotel has replied on Wed May 28 00:23:29 IST 2025

    Dear Mr. Sharma, thank you for taking time out of your busy schedule to write a review. We are sorry we did not meet your expectations and standards. We understand that you were left dissatisfied, and your feedback is highly appreciated. We would love to host you in the future again so that we can redeem ourselves. It was a pleasure to serve you, Mr. Sharma. Once again, our sincerest apologies. We hope to host you again. Warm regards

    4.0

    Good Stay

    joydip m.family with 2 kids

    Hotel location is very good.near MG Marg.Room service was good .breakfast was very tasty.Rooms are quite small.

    Travel Month: May 2025

    Room: Deluxe Room

    Arcadian Hotel has replied on Wed May 28 00:27:48 IST 2025

    Dear Mr. Mahata, we are pleased to hear that your experience at our property was a delightful one. It was truly a pleasure hosting you and your wonderful family. Our sincerest apologies if we were unable to fulfill any of your requests. Thank you for taking time out of your busy schedule to write a review of your experience at Arcadian Hotel. We would love to host you once again in the future, please feel free to contact us any time you make plans to visit Sikkim. It would be a pleasure hosting you again, Mr. Mahata. Warm regards.

    4.0

    Good Stay

    wangyal b.

    Stay was good and room was clean like the view except parking facility

    Travel Month: Sep 2023

    Room: Deluxe Room

    5.0

    Excellent stay

    sanjay s.loyalty-iconsolo

    Perfect place to stay if you are travel-ling solo and also with family. The access to main entrance of the hotel is directly connected to main road which is very rare to get in hills. Very professional staff beautiful ambience and perfect meals like home made. Rooms were clean and the location is also perfect near to mg marg and-also u can get the local taxi from the door of hotel. Highly recommended

    Travel Month: Jun 2023

    Room: Deluxe Room

    2.0

    Poor service

    priti s.family

    Shortage of staff, no maintainance of rooms, water leakage from bathroom had to change room at 10pm. Got a smaller room then what i booked. Food was very good.

    Travel Month: Jun 2023 (5-Night Stay)

    Room: Deluxe Room

    1.0

    Worst service. Booked in the hotels name but room provided in other premise. No staff available for any service in night and morning.

    mr v.loyalty-iconcouple

    No one is available for caring the guests.

    Travel Month: Jun 2023

    Room: Super Deluxe Room

    2.0

    Not value for money

    manish j.family

    Rooms are ok but food and services are worst. Location is good. Overall the stay is not value for money

    Travel Month: Jun 2023

    Room: Super Deluxe Room

    4.0

    Best location in gangtok

    shrikant c.loyalty-iconfamily

    Nothing is better than this location in gangtok for family trip. It was pleasant to see that the luggage was taken care off while check-in and check-out. The rooms were clean and the attached toilet was one point above as expected. Food not tried. Intercom didn't work but cell phone always responded. Recommended.

    Travel Month: May 2023

    Room: Deluxe Room

    5.0

    Friendly, comfortable

    kumar a.couple

    Location is nearby sikkim assembly and rope way site. Ambience is good. Staffs are friendly. Food quality is awesome.

    Travel Month: May 2023 (3-Night Stay)

    Room: Suite Room

    • user photos
    • user photos
    • user photos
    5.0

    Memorable stay.

    sk m.loyalty-iconfamily

    One of the best stays in gangtok, the food quality, staff behaviour, amenities all are excellent. Mainly for our baby when we reqd for cooking foods they help it every time.

    Travel Month: May 2023 (4-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    anita n.loyalty-icon

    The room was very small and not at all sufficient for 2 adults and 2 kids. The sheets had stains and was not clean. There was only 1 light working in the bathroom. There was no blanket cover. Too much noise from the road. Not at all worth 5000

    Travel Month: May 2023

    Room: Deluxe Room

    2.0

    Poor Stay

    vishal s.

    pros - situated next to mg road where main market, restaurants and pubs are located. one can enjoy the night life easily staff is good and humble when you talk with them cons - 1) no electricity from 11 pm till 7:30 am 2) very stained toilet seat. cannot post pic , it’s so dirty 3) stained towels and no hand towels provided 4) no blanket cover on blanket. thus blankets are used by many people. 5) lot of traffic and people noise specially very early morning 6) they want you to check out at sharp 11 am. 7) no coffee in the room only cheap tea bags 8) shady lobby 9) phone not working in the room

    Travel Month: May 2023

    Room: Super Deluxe Room

    • user photos
    • user photos
    • user photos
    • user photos
    2.0

    Staying experienced

    md f.family

    Very poor management and very pathetic service

    Travel Month: Apr 2023

    Room: Super Deluxe Room

    1.0

    Hotel experience

    subhransu s.family

    It was quite a horrible experience from the time of check in. Hotel accommodation was not up to the mark.

    Travel Month: Apr 2023

    Room: Deluxe Room

    1.0

    Worst property worst food

    arindam a.loyalty-iconfamily

    Pathetic experience.

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Super Deluxe Room

    3.0

    Average Stay

    krishna m.loyalty-icon

    service persons were less. food availability was limited. cost charged was too high considering the status and facilities of the hotel. also they are charging gst on food bills but not giving gst invoice. good thing is that the hotel is few steps away from ropeway.

    Travel Month: Apr 2023

    Room: Super Deluxe Room

    4.0

    Good hotel for value for money

    hillol d.group

    Jewel of east located near ropeway service in gangtok. Hotel has modern facilities with good service record. Tea bags and other things require to make tea is available in the rooms.

    Travel Month: Mar 2023

    Room: Deluxe Room

    3.0

    Average stay

    karan a.loyalty-iconcouple

    Rooms were clean but some smell was there constantly coming. Property need to do some maintenance of bathroom and smelly walls

    Travel Month: Mar 2023

    Room: Deluxe Room

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