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Review Of Hotel O Royal Plaza0123401234

East Kolkata Township, Kolkata | 6 minutes walk to Acropolis Mall

    User Rating & Reviews

    2.6
    Average

    26 Ratings, 16 Reviews

    excellent
    31%
    very good
    12%
    average
    8%
    poor
    8%
    bad
    42%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 1
    • 1
    • 1
    • 1
    • 2
    • 1
    • 1
    • 4
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Reviews highlight a mix of experiences at this property. While some guests praised the beautiful and well-maintained rooms, along with decent service and budget-friendly pricing, many complaints arose regarding unexpected extra charges and poorly managed check-ins. Several guests expressed frustration with the staff's behavior and the lack of proper communication, leading to a sense of discomfort. Accessibility issues were also flagged, especially with the absence of lifts and nearby transport options.

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