The property boasts a prime location close to the railway station and Katra market, making it convenient for travelers. Guests have noted friendly staff and clean rooms, with some highlights including decent food options and prompt service in certain instances. However, common issues include poor maintenance, lack of hygiene in linens, and inadequate room cleaning. It’s also worth noting that there's no lift, which could be a concern for those on higher floors. Overall, it's a mixed bag based on personal experiences.