The property is located on the Mahabaleshwar Panchgani road, and is just a 6min drive from MAPRO. However, it is located in a literal forest, and network doesn’t work at all in the forest, so you have to either ask locals or download offline maps. It is a nondescript offshoot from the main road, and the road is not very well developed, so one must keep that in mind. The hotel in question was decent. We had traveled as 2 families, with my elderly parents. The room was decent and as shown in the pictures. However, they gave us rooms on the ground floor which should never be the case, because the makeshift “restaurant” was right in front of our room, completely ruining our privacy. The door of 1 of the rooms opened directly in front of the kitchen, and the workers would gather there, and their conversation and hustle completely destroyed our privacy and comfort. Secondly, the floor-to-roof length windows led directly onto the main road where people would go about, so I couldn’t even open the curtains to enjoy the weather. A suggestion would be to not have ANY rooms on the ground floor so as to maintain the safety, comfort and privacy of the guests. Also-the rooms don’t have tea or coffee makers, and the WiFi is spotty. Other than these 2 issues, the stay was decent; the breakfast was simple vegetarian and the staff was courteous. But for the amount I shelled out, I would not recommend the place, specifically for the ground floor rooms.
Hotel Mahabaleshwar Fragrance
Dear Guest,Thank you for taking the time to share your experience in such detail. We truly appreciate your honest feedback, as it helps us understand the areas where we need to improve.We’re glad to know that you found the location convenient and the rooms aligned with what was shown in the pictures. It’s also heartening to hear that our staff was courteous and the breakfast was to your liking.However, we sincerely regret the inconvenience caused by the ground floor room allocation, especially considering you were traveling with elderly family members. Your concerns regarding privacy, proximity to the kitchen area, and lack of tea/coffee makers in the room are well-noted and taken very seriously. We also understand how the lack of proper network connectivity and spotty WiFi might have affected your overall experience, and we are working on alternate solutions to address this challenge given the forested location.We genuinely apologize that your stay didn’t meet your expectations, and we thank you for your suggestions. We’ll be reviewing our room allocation and infrastructure planning to enhance guest privacy and comfort, especially for families and senior citizens