I would suggest not to stay at this hotel. There are many other options in Mahabaleshwar to stay at with better facilities and lower prices even in peak season. I have selected this hotel as per its ambient, room type (only one category Deluxe A/c) and condition that they are allowing only couples. When we reach at hotel, ambient was totally different and they took so much time to allot room as they have very limited staff, when I asked to start Air condition by which I could control room temperature as outside weather was so cold due to rain. They reverted like AC is not working since long and in this cold weather there is no need of that. I complaint manager for same and tell him that I have paid for this and why I am not getting such services. Manager reverted me as this facility is only available at hotel and he cannot do anything for this. Also Food was average, in breakfast 1 item was common all 3 days which was only bread and butter. When I asked to service toast bread they answered that toaster is not working, same they will not serve toast bread also they were not serving hot food with reason due to cold weather food do not kept hot much till they serve it to the table. What a rubbish answer & services. Please do not stay in this hotel it is total waste of money Only 1 good thing about is its location, but they have given me room from where I was not able to enjoy view for which hotel is actually located lake and hills. Please do not stay in this hotel it is total waste of money