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Review Of Hotel Centre Point (by Centre Point Group)0123401234

Police Bazar, Shillong | 4 minutes walk to Shillong Bus Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    1056 Ratings, 650 Reviews

    excellent
    38%
    very good
    38%
    average
    16%
    poor
    6%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 2
    • 4
    • 3
    • 5
    • 2
    • 5
    • 1
    • 5

    Rating Categories

    • Location4.5
    • Cleanliness4.3
    • Room4.2
    • Food4.1
    • Hospitality4.3
    • Value For Money3.8

    Sort by:

    Positive first
    4.0

    good stay, the property is too old no renovation, rest everything is fine

    boa t.family with 2 kids

    Comfortable stay and perfect location, the reception was helpful.. overall the stay was comfortable

    Travel Month: Oct 2025

    Room: Executive Classic Room

    3.0

    Not Happy Stay Not Happy Sta

    dipankar a.family with 3 kids

    Rooms are too costly compared to quality. Electric short circuit in Bathroom shower feeling electric shock in room no. 214 and 215 ... Room was changed to 212 but Water was dropping from AC... again room was changed to 107 at 12 mid night. also, problem was in Car Parking. Need to take care in maintainance. Not Happy with the stay. Staying experience was not good. First, Room no. 214 was allotted, but electric shock was felt in shower knob in bathroom. Then, room was changed to 212, again there water was dropping from AC, again room was changed at midnight 12 to 107, which was good. 214 and 212 was not good at all, compared to its cost.

    Travel Month: Oct 2025

    Room: Club Deluxe

    • user photos
    2.0

    Shillong stay

    vijay s.family

    It is not worthy in amount we booked room we booked is executive but doesn’t look like mattress is in bad condition, food not good and due to center point area very disturbing environment till midnight would not recommend

    Travel Month: Oct 2025

    Room: Executive Classic Room

    4.0

    Good Stay

    doyel.family with 1 kid

    Location wise the hotel is situated in the heart of the city.All services are excellent,except for food which needs to be improved.Overall my experience is good and l will highly recommend it.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Average Stay

    khushboo p.

    The Room in Center point was not sound proof hence noise of loud rooftop music and roadside vehicles made it difficult to sleep. Also it's very old fashioned and there is issue of cockroaches in this rooms. We were then next day shifted to Shillong Address which is newly renovated under the same group.

    Travel Month: Oct 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    manisha a.family

    poor bathroom gadgets, water is constantly leaking from the handpipe no extra sandals for room electrical switch e.g fan regulator not working too small room

    Travel Month: Sep 2025

    Room: Deluxe Room

    1.0

    very horrible exp

    sunil k.family with 1 kid

    horrible experience.rude lady staff at reception counter.water supply in bathroom is very slow .room light is very dim.switches is not working. breakfast is not good as per they have charged.every food items is smelling like they are using old and contaminated raw material. as per my opinion don't book room in hotel center point.reception lady is very rude and behave like that we were stay there free. we pay huge amount to book room for triple occupancy but they give small room and one mattress put on floor.please don't go that hotel.

    Travel Month: Sep 2025

    Room: Deluxe Room

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    • user photos
    1.0

    Sleepless Night-Worst Experience

    dhiraj d.group

    I could not sleep the entire night as the adjacent room was extremely noisy until 4:30 AM. On top of that, the ceiling fan regulator was not working, making the stay very uncomfortable. Overall, this was one of the worst stays I’ve had. (room no.306)

    Travel Month: Aug 2025

    Room: Club Deluxe

    3.0

    Average Stay

    sourav g.business

    Excellent location, superb food, and efficient room service. Connectivity was also top-notch. Only area of improvement was politeness at reception during check out .

    Travel Month: Aug 2025

    Room: Executive Special Room

    • user photos
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    • user photos
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    1.0

    Terrible Stay

    pulak b.group

    No longer the place that used to be a few years earlier. Had a terrible experience this time while staying with family. Live music in the top floor went on till 1:30am on Saturday night, disturbing the sleep of those unfortunate to be lodged in the 4th floor. As if this wasn't enough, drunk outsiders who had come to attend the live music, sang, danced and roamed in the hotel corridors till morning. Felt totally insecure with privacy violated. Advice to all travelling with women and kids- avoid this hotel.

    Travel Month: Aug 2025

    Room: Deluxe Room|Club Deluxe

    4.0

    Feedback

    dr.bhadrakanta s.group

    No adequate toiletries served. No network in Wi-Fi. Food quality is good. Centre place in the Police bazaar No adequate toiletries served. No network in Wi-Fi. Food quality is good. Centre place in the Police bazaar.

    Travel Month: Jul 2025

    Room: Deluxe Room

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    • user photos
    • user photos
    5.0

    review about centre point

    pinak b.family with 1 kid

    Very Good The stay was excellent. The staff were very good. The rooms were very clean and the breakfast was awesome.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Executive Classic Room

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    5.0

    Excellent Stay

    zaiba a.family with 1 kid

    Our stay was overall awesome. This is our second visit to this hotel. The Room was very clean. The behaviour of the staff was very polite.

    Travel Month: Jul 2025

    Room: Executive Special Room

    • user photos
    • user photos
    • user photos
    2.0

    Staying feeling not good

    dipak k.family with 1 kid

    I advise to upgrade the rooms, mattresses & bathroom water tape etc. We are not taking any food, location of property is very easy to find. We don’t use any amenities of the property. Services is not bad.

    Travel Month: Jul 2025

    Room: Deluxe Room

    3.0

    Average Stay

    bhargab g.family with 2 kids

    Good location, but rooms are stuffy, need ac, cleanliness is good, room rates are overcharged as I had booked online

    Travel Month: Jul 2025

    Room: Executive Classic Room

    5.0

    Very nice

    manish g.family with 1 kid

    Very helpful and generous staff, well maintained and clean hotel. Location is center and have veg restaurants nearby

    Travel Month: Jun 2025

    Room: Deluxe Room

    • user photos
    • user photos
    3.0

    Average Stay

    sushila t.family with 2 kids

    Food was pathetic But rooms were hygienic.

    Travel Month: Jun 2025

    Room: Deluxe Room

    4.0

    Good place in Shillong

    family

    Overall a good place , comfortable rooms. However the food seemed a little overpriced. The reception experience could have been welcoming.

    Travel Month: Jun 2025

    Room: Premium Room

    5.0

    Excellent Stay

    ujjwal k.family with 2 kids

    I visited Shillong with my family. I enjoyed my stay at this hotel. The hotel is situated at prime location at police bazar. Room was spacious, neat & clean. Service was very prompt. Breakfast was great. I enjoyed my stay. it was very comfortable and pleasant stay.

    Travel Month: May 2025 (5-Night Stay)

    Room: Special Room

    • user photos
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    5.0

    Excellent Stay

    minakshi s.

    The stay at Centre point Shillong was great. The rooms are spacious and very well kept. Overall the decor n management is excellent.The staff are well trained and very courteous. The food was pricey but great. Overall I loved my stay here

    Travel Month: May 2025

    Room: Deluxe Room

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