The property has received mixed reviews, with several guests highlighting its cleanliness and polite staff. However, numerous complaints revolve around poor service, small room sizes, and the lack of basic amenities like toiletries and adequate breakfast options. Additionally, the location can be challenging to find, and many found the food quality lacking. While some enjoyed the rooftop pool and certain room designs, the overall maintenance and attention to guest needs appear to fall short of expectations, making it a questionable value for money.