I was at Hotel Arches, Fort Kochi, during. a short visit to Kochi, end of May 2025. we were four adults: me, my wife, daughter and her friend. we booked 2 standard rooms through Make My Trip. The booking, room selection and payment: everything went smoothly. I opted for a booking without advance as I felt that the heavy rains in Kerala can upset the plan. Heavy rain was predicted for the whole week too. I confirmed my booking on the eve of my stay and it was smooth.
I rang up the hotel the day I was supposed to check in. Thean at the other end was polite and helpful . He said he has taken care of the special requests as to the floor and the adjacent rooms.
The Hotel was easy to locate. We were received and taken to the room. The rooms were on the second floor. The standard room is not that big, but big enough. The rooms are neat, clean and well-maintained. Service was good. There's a restaurant below and that too is simple and near. We had dinner there and the quality was alright. It was worth the money. The washrooms were clean with a hot water supply. Complimentary Breakfast was simple with two indian items and the regular continental item: Bread with usual combinations. But it was fine. The Rooftop area where the breakfast was served was open to elements and simple. It had a quality middle class air to it. Check out was as smooth as the check in. All in all, the one day stay at Hotel Arches was definitely good and worth the money in terms of rooms, stay, hygiene, food, service and access.