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- Home
- Hotels in India
- Cochin
- 5 Star Hotel in Cochin
- Travancore Court, Cochin
Travancore Court
About Property
Travancore Court is a 4-star hotel located in the city centre featuring a harmonious blend of comfort and luxury with its strategic location and luxe accommodations. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Roof Top Swimming Pool
- Spa
- Gym
- + More Amenities
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+91
Deluxe Twin Bed
Fits 2 Adults
Free Cancellation before 08 Dec 01:59 PM100% RefundNon RefundableNOWPay ₹007 Dec11:59 PM08 Dec01:59 PM10 Dec01:59 PMCheck-in
₹ 13,500Per Night:
₹ 5,184
Excellent(1704 RATINGS)
Pallimukku
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Check-in: 2 PM | Check-out: 12 PM
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Rooms, Guests
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Deluxe Twin Bed
220 sq.ft (20 sq.mt)
City View
2 Single Bed(s)
1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Bathroom
- Free Wi-Fi
- Room Service
- In-room Dining
Room With Free Cancellation | Breakfast only
Free BreakfastBook with ₹0 Payment
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Free Cancellation before 08 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
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08 Dec01:59 PM
10 Dec01:59 PM
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₹ 14,000
₹ 5,824
+₹ 582 taxes & fees Per Night
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5 Room Types
- Free Cancellation
- Breakfast Included
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Deluxe Twin Bed
- 220 sq.ft (20 sq.mt)
- City View
- 2 Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Bathroom
- Free Wi-Fi
- Room Service
- In-room Dining
Room With Free Cancellation
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 08 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec01:59 PM
10 Dec01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- Free Breakfast
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 08 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec01:59 PM
10 Dec01:59 PM
Check-in
Deluxe Queen Bed
- 220 sq.ft (20 sq.mt)
- City View
- 1 Queen Bed
- 1 Bathroom
- Iron/Ironing Board
- Bathroom
- Air Conditioning
- Sofa
- Dining Table
- Telephone
Room With Free Cancellation
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 08 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec01:59 PM
10 Dec01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- Breakfast included
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 08 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec01:59 PM
10 Dec01:59 PM
Check-in
Deluxe King Bed
- 230 sq.ft (21 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Wi-Fi
- 24-hour In-room Dining
Room With Free Cancellation
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 08 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec01:59 PM
10 Dec01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- Free Breakfast
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 08 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec01:59 PM
10 Dec01:59 PM
Check-in
Executive Room
- 240 sq.ft (22 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- 24-hour In-room Dining
Room With Free Cancellation
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 08 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec01:59 PM
10 Dec01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- Free Breakfast
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 08 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec01:59 PM
10 Dec01:59 PM
Check-in
Suite Room
- 440 sq.ft (41 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Daily Housekeeping
- 24-hour Room Service
- Bathroom
- Free Wi-Fi
- Mineral Water
Room With Free Cancellation
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 08 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec01:59 PM
10 Dec01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- Breakfast included
Book with ₹0 Payment
Pay before 07 Dec, 11:59 PM IST to avoid auto-cancellation
Free Cancellation before 08 Dec 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹007 Dec11:59 PM
08 Dec01:59 PM
10 Dec01:59 PM
Check-in
Travancore Court Location
Location rated 4.5 by guests
What guests said
Guests consistently praise the property's prime location in the heart of Kochi, providing easy access to key attractions, shopping areas, and transport links. Many highlighted its convenience for both business and leisure travelers, with nearby parks and temples enhancing the experience. The central positioning allows for quick exploration of the city's highlights, making it ideal for enjoying local culture and cuisine.
Property Rules at Travancore Court
Check-in: 2 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Aadhaar, Driving License and Passport are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
Travancore Court Photos by Guests
- +231 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Excellent
1704 Ratings, 1062 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 4
- 3
- 5
- 5
- 5
- 5
- 4
- 5
- 3
Review Summary
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- **Luxurious Heritage Ambiance**: Guests appreciate the vintage architecture and Kerala-style decor that create a unique staying experience.
- **Exceptional Hospitality**: The staff is consistently praised for their warmth, helpfulness, and quick service.
- **Prime Location**: Centrally located near MG Road and Ernakulam Junction, providing easy access to local attractions.
- **Delicious Buffet Spread**: Breakfast and in-house dining options receive positive remarks for variety and quality.
Sort by:
Latest first
3.0
Stay is ok
adwaid a.business
Location is good, food is ok and amenities are also ok. For more than 5000 plus tax this is not worth
Room: Executive Room
Travancore Court has replied on Thu Nov 06 14:32:46 IST 2025
Dear Mr. Adwaid Arjunan, Thank you for sharing your feedback. We’re glad to know you were satisfied with our location. However, we regret that your overall experience did not meet expectations. Your comments about food quality and amenities have been noted, and we’ll certainly review them with our team to ensure better value and comfort for our guests in the future. We hope to have another opportunity to welcome you and provide an improved experience. Warm regards, Team Travancore Court
5.0
Excellent Stay
nikhil.family with 2 kids
Had a pleasant experience at this hotel. Staffs were and friendly and service was good. Rooms are spacious and well maintained. Used gym and pool as well.. Complimentary breakfast was given. And the food was too good.
Room: Deluxe Queen Bed
Travancore Court has replied on Mon Nov 03 23:44:32 IST 2025
Dear Mr. Nikhil, Thank you for your excellent feedback and 5-star rating. We’re delighted to know you had a pleasant experience and enjoyed our spacious rooms, friendly staff, and well-maintained facilities. It’s wonderful to hear you made use of the gym and pool and loved our complimentary breakfast as well. We truly appreciate your kind words and look forward to welcoming you again soon at Travancore Court! Warm regards, The Management Team Travancore Court, Cochin
5.0
Luxury experience at Budget price
imran a.family with 2 kids
Our stay at Hotel Travancore Court was nothing short of delightful. From the moment we checked in, the staff made us feel genuinely welcome with their warm smiles and attentive service. The rooms were spacious, clean, and very well maintained, showcasing a fine balance between comfort and elegance. Hygiene standards were excellent, which we truly appreciated, especially in the bathrooms that came with top-quality toiletries and fresh towels.One of the best highlights of our stay was the breakfast buffet — an absolute treat with more than 50 varieties to choose from. Everything was fresh, perfectly cooked, and beautifully presented. From South Indian classics to continental selections, there was something for everyone. The dining area was inviting, and the service staff ensured every guest had a great start to the day.Considering the overall experience, the room rate of around per night feels like great value for money. The combination of cleanliness, service quality, and a wholesome breakfast spread easily makes this one of the best budget hotels we’ve stayed in. Highly recommended for couples, families, and business travelers looking for comfort without overspending.
Room: Deluxe Twin Bed
Travancore Court has replied on Thu Oct 30 17:48:42 IST 2025
Dear Mr. Imran Alam, Thank you for your wonderful review and for describing your experience in such detail. We’re delighted to know that you found your stay at Travancore Court both comfortable and memorable. It’s great to hear you enjoyed our spacious rooms, high standards of cleanliness, and warm hospitality. We’re especially pleased that our breakfast buffet and service team made a lasting impression. Your kind words about the overall value truly mean a lot to us. We sincerely appreciate your recommendation and look forward to welcoming you and your family back for another delightful stay. Warm regards, The Management Team Travancore Court, Cochin
3.0
Travancore court unpleasa stay
shalini.family
I stayed at Travancore court from 2nd Oct to 5th Oct 2025.The location of the stay was good close proximity to church and Boat transport. The rooms were clean they provided the bath accessories .The buffet breakfast peovided was very bad and all south Indian items Dosa idli chutney was tasteless vada was not crispy.the quality of food was bad none of the bakery items served was good.The second day of the breakfast was even more bad no e of the chutney or idlis had salt and it was taste Less patient food would have been good.i read several reviews and booked this place but the food served was very disappointing.on 3rd day the AC was not working and we were shifted to 4th floor causing inconvenience we had to pack and unpack and in the process my child's toy was misplaced and when we asked them to send that also they asked for courier charges.Absolute disaster
Room: Deluxe Queen Bed
Travancore Court has replied on Mon Oct 13 10:51:39 IST 2025
Dear Ms. Shalini Nixon, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconveniences you faced during your stay, especially regarding the quality of our breakfast, the AC issue, and the mishandling of your child’s toy. This is certainly not the experience we aim to provide our guests. Your comments have been shared with our F&B and housekeeping teams to ensure immediate improvements and better service in the future. We truly regret that your stay was disrupted and hope to have the opportunity to provide you with a much better experience on a future visit. Warm regards, Team Travancore Court
4.0
Pleasant stay
chrisan g.couple
Clean and comfortable rooms location is 10 mins from metro station. Decent breakfast spread. Staff were helpful
Room: Deluxe Queen Bed
Travancore Court has replied on Thu Oct 09 19:09:14 IST 2025
Dear Mr. Chrisan Gonsalves, Thank you for your positive feedback. We’re glad to know you had a pleasant stay and appreciated our clean, comfortable rooms, convenient location, and breakfast spread. It’s wonderful to hear that our team was helpful during your visit. We truly value your rating and look forward to welcoming you again for another enjoyable stay at Travancore Court. Warm regards, Team Travancore Court
5.0
5-star experience
vipin a.family with 2 kids
This hotel-kid friendly and confortable-was an amazing exeperience.The staff were nice and the cleanliness was something that you can't describe with words.Although on the bedsheet there was a small burnt stain it didn't trouble us and otherwise the bed was ship-shape,cozzy and clean.Even the food is hard to describe as it was very delicious and fresh. We had dinner buffets & breakfast - happy with meals.
Room: Deluxe King Bed
Travancore Court
Dear Mr. Vipin Arora, Thank you for sharing your wonderful 5-star feedback! We are delighted to know that you and your family had such a pleasant and comfortable stay with us. It’s great to hear that you enjoyed our kid-friendly environment, the cleanliness, and the delicious buffet meals. We appreciate your kind note regarding the small bed sheet stain — our housekeeping team has been informed to ensure extra attention to such details in the future. We look forward to welcoming you and your family again for another delightful experience at Travancore Court. Warm regards, Team Travancore Court
5.0
Excellent Stay
ashoor k.family with 1 kid
Had a wonderful stay. Excellent service and spacious rooms. The complimentary breakfast provided had many options and was very tasty.
Room: Executive Room
Travancore Court has replied on Fri Oct 03 11:17:08 IST 2025
Dear Ashoor Kp, Thank you for your wonderful review. We are delighted to hear that you enjoyed our spacious rooms, excellent service, and the variety in our complimentary breakfast. Your kind words motivate our team to continue delivering great experiences. We look forward to welcoming you back to Travancore Court soon. Warm regards, Travancore Court Management
4.0
Good Stay
scaria m.family
The room was very comfortable and well maintained,the food was excellent. Thankyou for making our stay pleasant.
Room: Deluxe Twin Bed
Travancore Court has replied on Fri Oct 03 11:16:33 IST 2025
Dear Scaria Mathew, Thank you for sharing your experience. We are glad to know that you found your room comfortable and enjoyed our food. It’s wonderful to hear that your stay at Travancore Court was pleasant. We look forward to welcoming you again soon. Warm regards, Travancore Court Management
4.0
A decent stay.
rohit.family
Decent stay. Good connectivity for the commute. Room was clean. Breakfast was decently ok ! Fruits and bakery items however wasn't looking fresh ! Good that they had egg curry, chicken curry with parotta so that you can eat decently and enjoy your sightseeing without worrying for early lunch:) The a/c in the gym was getting tripped again and again! Hotel must change the "all in one machine" with something more sturdy ,!! Rooftop pool was also decent. There's ample parking space ! The ala carte we ordered was good in taste and quantity:)
Room: Executive Room
Travancore Court
Dear Mr. Rohit, Thank you for staying at Travancore Court and for sharing such a detailed review of your experience. We are glad to know that you found the rooms clean, the à la carte food tasty and generous, and appreciated our convenient location, parking facilities, and rooftop pool. We sincerely regret the shortcomings you experienced with the breakfast spread, gym equipment, and air-conditioning. Your valuable observations have been shared with the concerned departments, and necessary improvements will be made to enhance the overall guest experience. Your constructive feedback is truly appreciated, and we look forward to welcoming you back for a more seamless and comfortable stay. Warm regards, Travancore Court
4.0
Good Stay
harris h.couple
The room was good and the food was good. Bell boy services not adequate, if at all available. However, did receive help from the front office. The bathroom was generally clean and well furnished but the toilet seat underside doesn't appear to have been cleaned for quite some time.
Room: Deluxe King Bed
Travancore Court has replied on Mon Sep 22 13:08:51 IST 2025
Dear Mr. Harris, Thank you for choosing Travancore Court and for sharing your valuable feedback. We are happy to know that you enjoyed the comfort of your room, the food, and the support from our front office team. We sincerely regret the inconvenience caused due to the shortcomings in bellboy service and the bathroom cleanliness. Please be assured that your comments have been shared with our team to take immediate corrective measures. Your feedback is important in helping us improve, and we truly appreciate you bringing these points to our attention. We look forward to welcoming you again and ensuring you a more seamless experience. Warm regards, Travancore Court
5.0
Excellent Stay
kothapalli r.family with 1 kid
I stayed for 2 days stay was very good and their rooms are neat and clean with modern style rooms. Rooms 5 out of 5. as they have limited area their reception area have normal appearance. and they don't have any recreation facilities for kids. they have very good swimming pool and gymnasium. All the staff are very helpful and very active at services. I went on onam day their onam sadya was unforgettable, that was my first onam sadya i never forget in my life time all taste super. As my suggestion they would improve their menu in breakfast and dinner no food feel like hot all will feel cold after 1 hour. it's a suggestion
Room: Deluxe King Bed
Travancore Court has replied on Mon Sep 08 11:22:51 IST 2025
Dear Kothapalli Rajesh, Thank you for your detailed feedback and for rating us 5/5. We are delighted to know that you had a very good stay, enjoyed our neat and modern rooms, swimming pool, gymnasium, and found our staff to be helpful and active in service. We are especially happy that you experienced your first Onam Sadya with us and found it unforgettable. We also value your suggestions regarding the reception area, children’s facilities, and breakfast/dinner service. Your feedback is important and will help us improve further. We truly appreciate your kind words and look forward to welcoming you again at Travancore Court. Warm regards, Team Travancore Court
5.0
Excellent Stay
abhilash g.family with 1 kid
It was a very nice stay with my family. Clean and tidy rooms. Good breakfast. Restaurant ambience was very nice. Professional staffs
Room: Deluxe Twin Bed
Travancore Court has replied on Mon Sep 08 11:21:44 IST 2025
Dear Abhilash, Thank you for sharing your experience with us and for giving us a 5/5 rating. We are delighted to know that you and your family enjoyed the stay, found the rooms clean and tidy, appreciated the breakfast, and liked the restaurant ambience. Your kind words about our professional staff mean a lot to us. We look forward to welcoming you and your family back to Travancore Court soon. Warm regards, Team Travancore Court
5.0
Excellent Stay
priya m.group
Our stay at Travancore Court in kochi was nothing less than memorable for a long while!!!! I had a meet up with my college besties and we had amazing food and wonderful time here!!! Thanks to all the staff of TC and keep up the great service!!!!
Room: Executive Room
Travancore Court has replied on Sat Sep 06 11:26:16 IST 2025
Dear Ms. Priya Menon, Thank you for choosing Travancore Court for your special college reunion. We are delighted to know that you and your friends had a memorable time with us, enjoyed the food, and appreciated our service. Your kind words encourage our team to continue delivering wonderful experiences. We look forward to welcoming you back soon for more cherished moments at Travancore Court. Warm regards, Team Hotel Travancore Court
3.0
Average Stay
rajeev g.solo
Some rooms have problems with the window alignment which results in the window not closing fully leaving a gap to the outside environment. This needs to be thoroughly checked and corrected rather than that taking guests by surprise after checking in.
Room: Deluxe Twin Bed
Travancore Court has replied on Tue Sep 02 10:20:41 IST 2025
Dear Mr. Rajeev Gopalakrishnan, Thank you for sharing your feedback. We sincerely regret the inconvenience caused due to the window alignment issue in your room. Please be assured that our maintenance team has been alerted to thoroughly inspect and rectify this matter to prevent recurrence. We truly value your input, as it helps us improve our facilities and guest experience. We hope to have the opportunity to welcome you again and provide you with a much more comfortable and seamless stay. Warm regards, Management Team Travancore Court
4.0
Good Stay
rajesh b.business
GOOD, Rooms were clean, required amenities were provided. Nice decent Breakfast, Can be better. Good location. Staff were nice and polite.
Room: Deluxe Twin Bed
Travancore Court has replied on Mon Sep 01 18:59:01 IST 2025
Dear Mr. Rajesh, Thank you for sharing your feedback. We’re glad you enjoyed our clean rooms, good food, and courteous staff. Your kind words on location and washroom cleanliness are much appreciated. We also value your suggestion regarding breakfast improvements and will surely work on it. We look forward to welcoming you back for an even better stay. Warm regards, Team Travancore Court
5.0
overall excellent 👌
avichal n.couple
wonderful experience in food , amenities and services. location is also good for local roaming n food
Room: Deluxe Queen Bed
Travancore Court has replied on Fri Aug 22 20:28:20 IST 2025
Dear Ms. Amritha, Thank you for sharing your detailed feedback. We’re glad to know you found our rooms spacious, clean, and value for money. However, we sincerely regret the inconvenience you faced with our restaurant service and breakfast. Your concerns regarding the staff and buffet will be addressed with our team through training and supervision to ensure better service. We truly appreciate your constructive comments, and we look forward to the opportunity to serve you better on your next visit.
5.0
Excellent Stay
manoj m.
We stayed at Travencore Court, Ernakulam for one night. Location is near Ernakulam Junction & Ernakulam South Metro station. Rooms are neat, clean & spacious with all modern amenities. They allowed me 1.5 hours early checkin without any extra charges. Best thing about this hotel for me is there food. My package included all three meals. Buffet spread in all meals was sufficiently large with both veg & non- veg, Kerala & continental varieties & food was tasty.Even they prepared two separate dishes for me on my request which was not in dinner menu. Staff was polite & service was prompt. Overall every thing was excellent. Must recommended property at reasonable rate.
Room: Executive Room
Travancore Court has replied on Fri Aug 22 10:41:50 IST 2025
Dear Mr. Manoj Musale, Thank you for choosing Travancore Court and for sharing such a wonderful review of your stay with us. We are delighted to know that you had an excellent experience and appreciated our convenient location, spacious and well-maintained rooms, and modern amenities. It gives us great pleasure to hear that our team could accommodate your early check-in request and that you enjoyed the variety and taste of our buffet spreads. We are especially glad that our chefs could prepare special dishes to meet your request, and that you found our staff polite and service prompt. Your kind words of appreciation truly encourage us to continue delivering memorable experiences for our guests. We look forward to welcoming you again for another pleasant stay at Travancore Court. Warm regards, Travancore Court
5.0
Excellent Stay
ayushi s.couple
Every penny was worth staying.. Had splendid stay.. Rooms were very clean and spacious. Staff was very friendly
Room: Executive Room
Travancore Court has replied on Tue Aug 19 13:26:15 IST 2025
Dear Ayushi Singh, Thank you so much for sharing your wonderful feedback. We’re delighted to know that your stay at Travancore Court was splendid and that you found the rooms clean, spacious, and comfortable. It’s also heartening to hear that our team’s friendliness added to your experience. We truly appreciate your kind words and look forward to welcoming you back for another excellent stay with us. Warm regards, Team Travancore Court
5.0
Excellent Stay
vineet b.couple
This hotel is located in the prime location. The food is excellent. Very near to Ernakulam Junction railway station This hotel is located in the prime location. The food is excellent. Very near to Ernakulam Junction railway station.
Room: Deluxe Queen Bed
Travancore Court has replied on Mon Aug 18 11:37:29 IST 2025
Dear Vineet, Thank you for your wonderful feedback. We are delighted to know that you had an excellent stay at Travancore Court and enjoyed our prime location as well as the quality of our food. Your kind words encourage our team, and we look forward to welcoming you back soon for another memorable experience. Warm regards, Team Travancore Court
3.0
Average Stay
amritha h.couple
rooms are spacious and clean for the price. issue with the restaurant staff and buffet food. morning breakfast is not worth it. plus the restaurant staffs are extremely slow. They seem to be new and inexperienced. if you are using only the room then it's worth the money. but restaurant not so grea rooms are spacious and clean for the price. issue with the restaurant staff and buffet food. morning breakfast is not worth it. plus the restaurant staffs are extremely slow. They seem to be new and inexperienced. if you are using only the room then it's worth the money. but restaurant not so great
Room: Suite Room
Travancore Court has replied on Fri Aug 22 20:28:48 IST 2025
Dear Ms. Amritha, Thank you for sharing your detailed feedback. We’re glad to know you found our rooms spacious, clean, and value for money. However, we sincerely regret the inconvenience you faced with our restaurant service and breakfast. Your concerns regarding the staff and buffet will be addressed with our team through training and supervision to ensure better service. We truly appreciate your constructive comments, and we look forward to the opportunity to serve you better on your next visit.”
