Review Of Grand Mercure Agra- an Accor Hotels Brand

overall, the stay experience is excellent. Staff is courteous, amenities is 5 star, location very convenient and well connected with all the major attractions of the city and service is wonderful.

Excellent and clean property with helpful staff , location is quite close to Taj and Agra fort and major markets , overall good stay 😊

Our bathroom was smelly and the water in the sink was a pale yellow and had a stench. when we complained about it, not much was done so we ended up using the water bottles for brushing and handwashing. The food was terrible.Pizza was non edible, everything else was too salty, most. We hated everything and left most of the food eaten. Staff was polite but didn't really help or solve any of the issues we raised.I did receive a call after I left to apologise, which didn't really help. They should haveade a little effort while we were there to resolve the issue.

Food was good and property was also good Faced some challenges during check in as I booked double bed room but was given twin bed initially and had to wait for an hour and follow up multiple times to change the room Keys were not working properly for both the rooms Breakfast hall was full one dag and we were advised to go on 1st floor and assured that food menu is same but found very less items there on first floor and there was no one to serve .. with no live kitchen Cold Food was served Had to leave breakfast in between. And shifted to ground floor for the breakfast

The hotel has very good ambience and pleasent stay. staff hospitality is good. Food is good and tasty.

Sir food was good and staff was really cooperate well and overall property was awesome and fantastic

the hotel, the amenities and the ambience was top notch. The staff was way too polite , helpful and prompt. Food was fresh and delicious. definitely going to recommend this.

Nice peaceful stay professional staff amazing location awesome breakfast I have option till 5 stars but even 1000 stars is less ti rate this property clean rooms.

Property, Food and Stay was just excellent, Enjoyed the stay . The food at the restaurants are also good and service is just so good

THE BRAND I WAS STAYING WAS MY FIRST TIME, BUT IT WAS EXCEPTIONAL STAFF , ROOMS, FOOD JUST EXCEPTIONAL

It was a very comfortable stay centrally located has all the travel facilities, and food was awesome

Perfect Welcome, The check-in process was seamless—took less than five minutes , Good Clean Spacious room .. Everything is Perfect

Property is very good, clean and comfortable and food is very good. My stay was very comfortable and I enjoyed that

The restaurant's food was tasty and freshly made, and there were various options. The hotel also offered a pleasant stay at a convenient location.

stay was excellent and food quality n taste is very good 👍.. moreover, connectivity is also good 💯

The Rooftop pool is small. Rest of the hotel feels luxury. Overall it was a comfortable stay including amenities like valet parking, breakfast, pool access.

All was fantastic classy food was delicious cleaning dinning swimming pool fragnance hospitality all great

Okk

We booked the rooms through MMT so They allotted the rooms which are very small in size and not according to the standards, those rooms are at very backside of the main property.

Stay was great staff was very friendly also the rooms was very clean and location is also near to the market